Data Synchronisation; Usb Loading; Bodet Technical Support; History Of Updates To This Guide - Bodet NETSILON 7 User Manual

8.4 Data synchronisation

To configure Netsilon via the web server, several parameters must be met:
>
The PC must be on the same network as Netsilon. Ensure that a web browser is installed on the PC (Google
Chrome®, Mozilla Firefox or Microsoft Internet Explorer®). If the PC cannot access the web server, there is a
network problem. Check network settings.
>
The synchronisation level of the NTP source must be less than Stratum 15. If this is not the case, Netsilon
must be synchronised to a more precise reference source or operate in holdover mode. Check the NTP
synchronisation level.
If the problem persists, contact BODET technical support.

8.5 UsB loading

If the USB key is not detected on the USB port, check that:
>
The USB port is not locked.
Via the web server: System menu > General > Front panel:
>
The format (file system) of the USB key is FAT16/FAT32 or NTFS.

8.6 BoDet technical support

To request technical support for this equipment:
1) Go to the "Support" page of the www.bodet-time.com website:
2) Fill in the contact form.
Telephone support is available Monday to Friday from 8.00 to 12.00 am and 1.30 to 5.00 pm.
To speed up your Netsilon diagnosis, back up the system and note the Netsilon MAC address.
8.7 History of updates to this guide
Index
A
B
66
Click the link: http://www.bodet-time.com/en/customer-support.html
Update description
Creation
Added fiber optic option card
features,
Console,
redirection
added SSH and
HTTP to HTTPS
Click this button to lock or
unlock the USB port
Date
November 2016
March 2018