Troubleshooting - Roksan Audio Kandy MkIII User Manual

T R O U B L E S H O O T I N G
If you suspect your ROKSAN Kandy CD Player is not operating properly, first check all the connections carefully.
Pay particular attention to input and output connections. Phono plugs should be fully inserted- a frequent cause
of problems is that Phono plug surrounds do not make proper contact. Below are some commonly encountered
problems with suggestions for possible cure. The list is not exhaustive: If you have any unresolved problems,
please consult your appointed ROKSAN dealer or distributor.
SYMPTOM
The disc tray will not close
when a disc is inserted
Disc inserts, display does
not show the number of
tracks and playing time
Skipping & mistracking
Programme play
inoperative
Excessive hum
One channel inoperative
Remote handset operation
erratic or not working
G U A R A N T E E
There are no user-serviceable parts inside your Kandy CD Player. If a fault should develop, refer any servicing to
your appointed ROKSAN dealer, distributor or ROKSAN approved service agent.
Your ROKSAN Kandy CD Player is guaranteed against any defect in materials and workmanship for a period of
two years from the date of purchase.
This guarantee only becomes effective if the warranty card is validated by the ROKSAN retailer from whom the
equipment was purchased and returned to ROKSAN within 28 days of purchase.
This guarantee excludes:
1. Damage caused due to accident, misuse, neglect and incorrect installation, adjustment or repair.
2. Liability for damage or loss during transit from the retailer or purchaser to ROKSAN or its authorised
distributor for the purposes of repair or inspection.
Carriage costs to ROKSAN shall be borne by the consignor.
All claims under this guarantee must be made through an authorised ROKSAN retailer.
If equipment returned for repair to ROKSAN is found on inspection to comply with the product specification
ROKSAN reserves the right to make a charge for examination and return carriage.
Unauthorised servicing will void this guarantee.
Roksan Audio ltd
CLASSIFICATION: General Use
All specifications are liable to change without notice. E&OE
LIKELY CAUSE
Disc not placed properly in tray
Disc is warped
Disc inserted upside down
Disc is dirty or scratched
Condensation on the laser lens
Dirt on the laser lens
Excessive vibration
Disc is dirty or scratched
Programming accidentally erased
Connection loose, cable faulty
Interconnect or amplifier faulty
Batteries weak or wrongly inserted
Handset signal path is obstructed
Handset transmission angle too wide
Room lighting/sunlight excessive
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K a n d y Integrated CD Player
SUGGESTED REMEDY
Re-place disc properly
Discard disc
Re-insert disc
Clean disc, discard scratched disc
Let CD player warm up and dry out lens
Refer to appointed dealer or service centre
DO NOT use CD lens cleaners
Ensure player is stable and vibration-free
Clean disc, discard scratched disc
Re-programme memory
Re-connect plugs, change interconnect
Change lead, try another line input on amp
Replace batteries, observe polarity
Remove obstruction, move handset
Operate handset in front of CD Player
Darken room
K a n d y Integrated CD Player
Kandy Integrated CD Player MkIII User Manual
Version 2.00
ENGLISH