Troubleshooting - ElectrIQ EDD8L User Manual

TROUBLESHOOTING

Problem
1.Power is abnormal
2.Water tank displaced or full
3.Room temperature is too high or
The unit does not work
air outlet is covered
1.Filter is dirty
2.Door & windows are open
Poor performance
3. Air inlet or out let is blocked.
1. Unit is not placed on even surface.
2. Filter is blocked
Too Noisy
The relative humidity in the room where
The device does not
the dehumidifier is operating is too low.
dehumidify
1. The place is too large. This
dehumidifier can dry up to about a small
five bedroom house.
2. There are too many sources of
The dehumidifier works, but
moisture. Bathing, washing, drying
relative humidity is still high
clothes and cooking all puts moisture
into the air.
3. Paraffin or Calor gas heating can add
too much moisture into air
The windows were clear and The outside air temperature has
now condensation has dropped significantly and the windows
returned. are colder.
The surface temperature of the windows
I cannot remove the
is too low for a dehumidifier to prevent
condensation from my
condensation. Common with single
windows, even in
glazed windows or poorly insulated
"Continuous" or "Laundry"
houses when the outside air
mode
temperature drops below 0 C
The dried air is passes over a heating
Dehumidifier is blowing out
element before it is blown into the room
warm air
as part of the dehumidification process
Knocking noise coming from Motor wheel is low on lubrication or dirt
the dehumidifier may have enter the motor ball bearings
Water not draining down the Hose is fitted for continuous drainage
hose but the water still goes into the tank
Usually means that the dehumidifier is
not on a level surface or that the filter
Dehumidifier leaks water
has not been cleaned often enough and
onto the floor
dirt has fallen into the internal tray
dehumidifier.
Machine not switching off the Temperature and relative humidity
heater when desired sensor that reads the room reading is
humidity is reached unable to read the correct readings
On pressing power off fan
Unit is drying internally before going in
still works for about 2 3
off mode
minutes and switches off
Unit is cooling down. Will restart after 30
Unit stops after 8 hrs minutes if humidity is higher than set
target
In continuous mode if humidity is < 35%.
Heater stops every 15
Will resume normal operation mode if
minutes
humidity>35%
Note: when the fault cannot be solved by the solutions above, please contact service centre for help, do not attempt repairs.
Possible Cause
1. Contact an electrician to perform a repair.
2.Check water tank placement or empty water tank
3. Lower room temperature, clear air outlet
1.C lean the filter
2.Close door & windows
3.Clean air inlet & air outlet
1. Place the machine on the flat surface. Add carpet or rubber mat underneath
2. Clean the filter
The dehumidifier dries down to the target relative humidity set and then goes into fan
only mode until the relative humidity goes above the set point again.
1. We recommend using a dehumidifier with a greater capacity. Call customer service line
for advice
2. We recommend using a dehumidifier with a greater capacity.
3. Consider using an alternative heat sources
Set the dehumidifier to 40%RH or Laundry and run for longer
Keep running the dehumidifier on "Laundry" 24 hours a day and if the air temperature
outside increases the condensation on windows may clear
This is normal and helpful especially in the cold weather, a dehumidifier is not an air
cooler. You may be used with a compressor dehumidifier which may blow also cold air.
Run the dehumidifier in Laundry mode for two days to increase the lubrication, if fault
persists then call the call the service centre
1. Negative air pressure in the room is pulling the water back into the dehumidifier
overflow.
2. Insert a 3 mm hole into the top of the tube 25 mm down from the spout. This will
introduce air into the tube and balance out the air pressure.
3. Dirt is gather in the internal tray. May need servicing.
4. Rubber bung not placed in the internal hole beyond tank
5. if fault persists then call the call the service centre
1. Check that the water bucket is not cracked by filling it with water and placing it on
kitchen paper on the kitchen side.
2. Check if filters are clean
3. if fault persists then call the call the service centre
1. Clean the filter and blow the air sensor with a hover or hair dryer on COLD setting to
clear the sensor of dirt
2. Unplug the dehumidifier for 10 minutes to reset PCB and then turn back on.
3. if fault persists then call the call the service centre
Normal operation. DO NOT INTERFERE
Normal operation. DO NOT INTERFERE.
This ensure energy savings/ Normal operation. DO NOT INTERFERE.
15
Solution