Administrator's Manual
B
Monitoring and Maintaining the Phone
Network
This section shows how to monitor and maintain the phone network in the enterprise.
B.1
Monitoring the Network from the Dashboard
The Dashboard page lets you quickly identify
which phones in the network are registered
which phones in the network are non-registered
# of registered and non-registered phones (in terms of SIP registration)
% of registered phones
MAC and IP address of each phone
the time the information was reported
the firmware version
To open the Dashboard page:
Under the Monitor tab, click Dashboard > Dashboard.
If a Skype for Business IP phone is signed out (offline, or not registered), you'll see an
x icon inside a grey circle, and the 'User' column will be blank, as shown in the figure
below. It will be counted as a Non Registered Device.
Figure B-2: Dashboard - Skype for Business IP Phone Offline
Point your mouse over the icon to view the 'offline' tooltip.
If the phone is not registered, you'll view a red triangle enclosing an exclamation mark.
View the status thumbnails. Use
Version 7.4
B. Monitoring and Maintaining the Phone Network
Figure B-1: Dashboard
Table B-1
on the next page as reference.
33
One Voice Operations Center