NETGEAR DEVG2020 DOT User Manual
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NETGEAR DEVG2020 DOT User Manual

Digital office technology premium business gateway
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PREMIUM BUSINESS
GATEWAY - DEVG2020
DOT (DIGITAL OFFICE
TECHNOLOGY)™ USER
GUIDE

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Summary of Contents for NETGEAR DEVG2020 DOT

  • Page 1 PREMIUM BUSINESS GATEWAY - DEVG2020 DOT (DIGITAL OFFICE TECHNOLOGY)™ USER GUIDE...

  • Page 2: Vpn Configuration Guide Premium Business Gateway - Devg2020

    NEED MORE SUPPORT? If you have questions beyond this guide, we want to help. To learn more about your Business Broadband or DOT tools and features, visit the Business Broadband support page at http://www.telstra.com.au/business-enterprise/help-support/software-downloads/index.htm or if you are a DOT customer, visit DOT Online Support page at http://www.telstra.com/dot/support To speak with a DOT consultant, or set up a DOT training session, phone us on 13 2000 and say “Digital Office Technology”...

  • Page 3: Table Of Contents

    WHAT’S INSIDE INSTALLING THE NETGEAR DEVG2020 GATEWAY TURNING ON/OFF WIFI (WIRELESS) 2.1. CHANGING WIFI CREDENTIALS ACTIVATE DOT BROADBAND BACK-UP NETGEAR GATEWAY CONFIGURATION FOR REMOTE CLIENT ACCESS 4.1. CONFIGURATION OF THE GATEWAY VIA THE GUI 4.2. CONFIGURATION OF THE GATEWAY VIA THE WIZARD...

  • Page 4: Installing The Netgear Devg2020 Gateway

    1. INSTALLING THE NETGEAR DEVG2020 GATEWAY Please have your DOT Configuration Summary emailed to you when you purchased DOT. The Configuration Summary contains the login credentials required to configure the gateway and connect to the internet. Connecting the DEVG2020 Gateway: Plug the power adaptor into the wall socket Connect the other end to the socket on the gateway labelled ‘Power(12V, 2.5A)’.
  • Page 5 Take the provided white Ethernet cable with yellow tips and connect one end to a yellow port on the gateway labelled ‘LAN. Connect the other end to your computer or laptop’s Ethernet port. Open up a web browser on your computer and type in telstrabusiness.com. Follow the on-screen instructions to connect to the internet.

  • Page 6: Turning On/Off Wifi (Wireless)

    2. TURNING ON/OFF WIFI (WIRELESS) The DEVG2020 Gateway is delivered with its WiFi turned On and configured with a unique WiFi Id and WPA2 Key (Password). The Id, also known as SSID, and the WPA2 Key, are available on a card provided in the packaging (Figure 1).

  • Page 7: Changing Wifi Credentials

    Login into the Netgear DEVG2020 Genie to change the default provide WiFi credentials. Connect a PC/laptop to the Gateway, and open an internet browser. The IP address and login credentials to the Netgear DEVG2020 Genie is printed at the bottom of the gateway (Figure 3).
  • Page 8 Figure 5: Genie Welcome Page Click on “Wireless” in the left hand menu to view and modify the WiFi credentials (Figure 5). Figure 6: Wireless Setting In the field Name (SSID), in Figure 6 above, type in the new Wireless network name. Note: WPA2-PSK [AES] must be selected under section Security Options.
  • Page 9 Figure 7: Changing WPA2 Key (Password) Figure 8: Wireless Network credentials updated The new SSID and WPA2 key will displayed on the welcome page (Figure 8). Note: Computers, Tablets and phones must be reconfigured to connect to the Wireless network using the new credentials.

  • Page 10: Activate Dot Broadband Back-Up

    3. ACTIVATE DOT BROADBAND BACK-UP Figure 9: DOT Broadband Back-up. into internet browser and press Enter to access the Genie’s Login page (Figure Enter the IP address 192.168.15.1 4). Type the user name “admin”, password “telstra” and press Enter to reach the Genie’s Welcome Page (Figure Figure 9: Genie Welcome Page Click on “Mobile Internet”...
  • Page 11 Figure 10: Mobile Set-up Set “Does your Internet connection require a login?” to No Select “telstra.extranet” for the APN. Type in “*99***1#” in the Dial String. Click Apply to save the changes and press Logout . Connect the Mobile broadband USB modem to the either USB ports on the gateway. Reboot the Gateway by turning Off the power and waiting 1 minute before turning it On.

  • Page 12: Netgear Gateway Configuration For Remote Client Access

    This section describes the connection configuration details for remote client use to access the Gateway. 4.1. CONFIGURATION OF THE GATEWAY VIA THE GUI This section outlines how to configure VPN access from the Netgear gateway GUI after the initial Wizard installation Under the ‘ADVANCED’...

  • Page 13: Configuration Of The Gateway Via The Wizard

    4.2. CONFIGURATION OF THE GATEWAY VIA THE WIZARD Tick the ‘Setup Remote Access (VPN)’ checkbox in the Wizard, and click the ‘Next’ button. INITIAL PAGE OF SETUP WIZARD VPN CONFIGURATION GUIDE PREMIUM BUSINESS GATEWAY - DEVG2020 VERSION 2.03...
  • Page 14 Tick the ‘Enable VPN’ checkbox. Enter a Pre-Shared Key (PSK) password. This is an alpha-numeric string with a maximum length of 32 characters. In the ‘VPN Client IP Pool’ and ‘Subnet Mask’ fields, enter the IP address and Subnet Mask. This will determine the pool of IP addresses to assign to the Clients connecting through VPN.
  • Page 15 10. Click on the ‘Next’ button to finalise the process. At this point, the remote client to GW VPN server feature is configured and running on the device. VPN R ONFIGURING EMOTE LIENT SERS VPN R DDING EMOTE LIENT SERS VPN CONFIGURATION GUIDE PREMIUM BUSINESS GATEWAY - DEVG2020 VERSION 2.03...

  • Page 16: Procedure For Installing Vpn Prosafe Client Lite For Windows

    5. PROCEDURE FOR INSTALLING VPN PROSAFE CLIENT LITE FOR WINDOWS In order to access your gateway remotely over secure VPN, you will need to install the ProSafe Lite client on a Windows PC (with minimum system requirements as outlined in Appendix 1), as per the procedure below : Download the ProSafe Lite VPN client zip file from www.telstra.com/business/vpnsetup and save it on...
  • Page 17 The application will now be running in the system tray. Right click the icon in the system tray, and select “Configuration Panel”. Click the “Configuration” pull down menu in the top left corner, and select “Import”. 10. In the “Look in:” field, navigate to the folder where you extracted the downloaded zip file, and then select the file “global default settings config.tgb”...
  • Page 18 12. Select “Fixed Line Config” on the left side navigation pane, and enter your IP address and Pre-shared key in the “Authentication” tab to match the configuration in Netgear DEVG2020 gateway, as per screen shot below. Do not change any other settings in this tab.
  • Page 19 13. Select the “Advanced” tab and populate User Name and Password set up on the Netgear gateway VPN settings, as per screen shot below. Do not change any other settings in this tab. 14. Next select “Tunnel” on the left side navigation pane. Check and confirm that “Remote LAN address”...
  • Page 20 17. If you have Mobile Broadband backup, and wish to be able to use VPN when Mobile Broadband is in use for the WAN connection on your Netgear DEVG2020 gateway, you will need to setup a second configuration. This second configuration is exactly the same as the ADSL configuration above, except that the Remote Gateway address field at step 12 above will be different.
  • Page 21 18. The next step is to save this configuration by using the export function as per step 16, but with a different name, as per screen shot below. After completing build of the MBB config, reload the Fixed Line configuration saved at step 16, by using the import function available from the “Configuration”...

  • Page 22: How To Open A Vpn Connection With The Prosafe Client

    6. HOW TO OPEN A VPN CONNECTION WITH THE PROSAFE CLIENT Import the Fixed line or MBB connection configuration, as above, according to whether your Negear DEVG gateway is connected with fixed line (ADSL or NBN), or Mobile Broadband. 1) Right click on “Tunnel”, and select “Open Tunnel” 2) A window pops up above the system tray, showing status of the connection.

  • Page 23: Site-To-Site Vpn Configuration

    7. SITE-TO-SITE VPN CONFIGURATION This section describes the connection configuration details for Site-to-Site VPN connection establishment between 2 DEVG2020 GW devices. The LAN subnets of these 2 devices have to be in unique range for the connection to be established successfully. On the first DEVG2020 GW device, navigate to the Advanced tab and select VPN >...
  • Page 24 On the second DEVG2020 GW device, repeat steps (1) through (3) above Once the configuration is complete, enable VPN on both GWs At this point, the IPSec VPN tunnel will be established between these 2 DEVG2020 GWs and LAN side resources from one GW access the other through this tunnel.

  • Page 25: Appendix 1 - Minimum System Requirements For Prosafe Vpn Client

    APPENDIX 1 – MINIMUM SYSTEM REQUIREMENTS FOR PROSAFE VPN CLIENT The minimum requirements for the ProSafe VPN Client are : OS supported: • Windows XP 32-bit, all service packs • Windows Server 2003 32-bit • Windows Server 2008 32/64-bit • Windows Vista 32/64-bit •...

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