Epson XP-5100 Series User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. All in One Printer
  5. XP-5100 Series
  6. User manual

Epson XP-5100 Series User Manual

Hide thumbs Also See for XP-5100 Series:
Table of Contents

Advertisement

Quick Links

See also: User Manual
User's Guide
NPD5891-01 EN

Advertisement

Table of Contents
loading

Related Manuals for Epson XP-5100 Series

Summary of Contents for Epson XP-5100 Series

  • Page 1 User's Guide NPD5891-01 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Making Advanced Network Settings..29 About This Manual Checking the Network Connection Status..30 Introduction to the Manuals....6 Network Icon.
  • Page 3 Temporarily Printing with Black Ink - Using Epson iPrint..... . 100 Control Panel......135 Using Epson Print Enabler.
  • Page 4 Cannot Connect from Devices Even Though Images (Epson Scan 2)..... 147 Network Settings are No Problems..164 Adding the Network Scanner.
  • Page 5 Technical Support Web Site....193 Contacting Epson Support....193 Cannot Start Scanning..... 176 Scanned Image Problems.

  • Page 6: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 7 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 8: Marks And Symbols

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 9 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Output tray Holds the ejected paper. Paper cassette Loads paper. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Legal paper guide Slide out to load legal size paper. Document cover Blocks external light while scanning.
  • Page 14 User's Guide Printer Basics Front cover Open to load paper in the paper cassette. Memory card slot Insert a memory card. Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. This unit should usually be kept closed. Ink cartridge holder Install the ink cartridges.

  • Page 15: Control Panel

    User's Guide Printer Basics Control Panel Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen.

  • Page 16: Icons Displayed In The Lcd Screen

    User's Guide Printer Basics Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. Displays each mode. Switch tabs.

  • Page 17: Basic Operations

    User's Guide Printer Basics Basic Operations u d l r Move the focus using the buttons to select the items, and then press the OK button to confirm your selection or run the selected feature. u d l r Move the focus to the setting item using the buttons, and then press the OK button to switch the item on or off.

  • Page 18: Entering Characters

    User's Guide Printer Basics Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case or numbers and symbols.

  • Page 19: Viewing Animations

    User's Guide Printer Basics The on-screen keypad makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons. Cancels entering and closes the on-screen keypad. Confirms the entered numbers and closes the on-screen keypad. Clears the entered number. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
  • Page 20 User's Guide Printer Basics Press button to return to the previous step. Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. Press button to move to the next step.

  • Page 21: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...

  • Page 22: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 23: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 24: Making Wi-Fi Settings Manually

    User's Guide Network Settings Related Information “Making Wi-Fi Settings Manually” on page 24 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 25 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 27 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28 &...

  • Page 25: Making Wi-Fi Settings By Push Button Setup (Wps)

    User's Guide Network Settings 5. Select the SSID for the access point. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list. If it is still not displayed, press the button, and then enter the SSID directly.
  • Page 26 User's Guide Network Settings 1. Select on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). 3. Press the OK button. If the network connection is already set up, the connection details are displayed.

  • Page 27: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings Related Information “Basic Operations” on page 17 & “Checking the Network Connection Status” on page 30 & “When You Cannot Make Network Settings” on page 164 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup).

  • Page 28: Making Wi-Fi Direct (Simple Ap) Connection Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.

  • Page 29: Making Advanced Network Settings

    User's Guide Network Settings 6. Enter the password displayed on the printer's control panel on the computer or smart device. 7. After the connection is established, select OK on the printer's control panel. 8. Press the button. Related Information “Basic Operations” on page 17 &...

  • Page 30: Checking The Network Connection Status

    User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.

  • Page 31: Printing A Network Connection Report

    User's Guide Network Settings 1. Select Settings on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 2. Select Network Settings > Network Status. 3.
  • Page 32 User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment Related Information “E-2, E-3, E-7” on page 33 &...
  • Page 33 User's Guide Network Settings Message: Confirm that the network cable is connected and network devices such as hub, router, or access point are turned Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏...
  • Page 34 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 35 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 36 User's Guide Network Settings E-10 Message: Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Solutions: Check the following. ❏ Other devices on the network are turned on. ❏...
  • Page 37 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 38: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 39: Replacing Or Adding New Access Points

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 40: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button.

  • Page 41: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings 1. Select on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3.

  • Page 42: Preparing The Printer

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

  • Page 43: Paper Handling Precautions

    User's Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets 2-Sided Borderless or Envelopes) Printing Printing ✓ Plain paper Letter, A4 Auto, Manual Copy paper B5, 16K (195×270 mm ) Auto, Manual A5, A6, B6 Manual Legal, 8.5×13 in.

  • Page 44: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout. ❏...
  • Page 45 User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏...
  • Page 46 User's Guide Preparing the Printer ❏ Legal Pull out the legal paper guide and load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined.

  • Page 47: Loading Envelopes And Precautions

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 48: Placing Originals

    Epson Matte Paper-Heavyweight Matte Epson Matte Epson Double-Sided Matte Paper Epson Photo Quality Ink Jet Paper Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
  • Page 49 Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm...

  • Page 50: Inserting A Memory Card

    User's Guide Preparing the Printer Note: Enable the Thumbnail check box at the top of the preview window. Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Inserting and Removing a Memory Card 1.

  • Page 51: Accessing A Memory Card From A Computer

    User's Guide Preparing the Printer Important: Insert a memory card straight into the printer. 2. When you have finished using the memory card, make sure the light is not flashing, and then push the card to remove it. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.

  • Page 52: Menu Options For Settings

    User's Guide Preparing the Printer Important: ❏ Insert a memory card after removing write protection. ❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed on the LCD screen. Remove and insert the memory card again. ❏...

  • Page 53: Menu Options For Basic Settings

    User's Guide Preparing the Printer Menu Options for Basic Settings Select the menus on the control panel as described below. Settings> Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Power Off Timer: Your product may have this feature or the Power Off Settings feature depending on the location of purchase.

  • Page 54: Menu Options For Network Settings

    User's Guide Preparing the Printer Paper Source Setting: Paper Setup: Select the paper size and paper type you loaded in the paper source. You can make Favorite Paper Settings in paper size and paper type. Select to return to the last settings you made. Paper Configuration: Select On to display the paper settings screen automatically by referring to Settings >...

  • Page 55: Menu Options For Web Service Settings

    Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.

  • Page 56: Menu Options For File Sharing

    User's Guide Preparing the Printer For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information “Printing Using a Network Service” on page 155 & Menu Options for File Sharing Select the menus on the control panel as described below. Settings >...

  • Page 57: Saving Power

    User's Guide Preparing the Printer Settings > Restore Default Settings Network Settings: Resets the network settings to their defaults. All Except Network Settings: Resets all settings except for network settings to their defaults. All Settings: Resets all settings to their defaults. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period.

  • Page 58: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 59 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 60: Printing On 2-Sides

    “Available Paper and Capacities” on page 42 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 61: Printing Several Pages On One Sheet

    User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 58 & “Main Tab” on page 74 &...

  • Page 62: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...

  • Page 63: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 58 & “More Options Tab” on page 75 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 64 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 65 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 66 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 67 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 68 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 69: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 70: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 58 & “More Options Tab” on page 75 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 71: Printing Multiple Files Together

    User's Guide Printing Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite.

  • Page 72: Adjusting The Print Color

    User's Guide Printing ❏ Text Size: 96 pts or smaller Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...

  • Page 73: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...

  • Page 74: Canceling Printing

    User's Guide Printing Related Information “Printing Basics” on page 58 & “Maintenance Tab” on page 76 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
  • Page 75 User's Guide Printing 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density Select the document type to adjust the print density.

  • Page 76: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 77 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 78: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 79: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 80: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Menu Options for Paper Handling” on page 82 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 81: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 82 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 83: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.

  • Page 84: Printing From The Print Photos Menu On The Control Panel

    User's Guide Printing Printing from the Print Photos Menu on the Control Panel You can print data from a memory card. Basic Operations for Printing Photos 1. Load paper in the printer. 2. Insert a memory card into the memory card slot of the printer. 3.
  • Page 85 User's Guide Printing 11. Slide out the output tray. 12. Enter the number of copies, and then press the button. 13. Confirm that printing is complete, and then select Close. If you notice print quality problems such as banding, unexpected colors, or blurry images, select Troubleshooting to see the solutions.
  • Page 86 User's Guide Printing Guide to the Select Photo Screen (Single View) Here you can view enlarged photos one by one. Press the button to see the previous or next photo. If you want to display a photo without icons, press the button.
  • Page 87 User's Guide Printing Guide to the Preview Screen Press the button to see the previous or next photo. Press the button to display the edit photo screen where you can crop the photo or apply color corrections. Set the number of copies by pressing the - or + button. You can also set the number of copies by using the on- screen keypad.

  • Page 88: Printing In Various Layouts

    User's Guide Printing visible on the screen. When Correction Off is selected, the color correction remains invisible, but the correction is applied on the printout. u d l r Adjusts the cropping area. You can move the frame to the area you want to crop using the buttons, or change the size of the frame using the - and + buttons.

  • Page 89: Printing Id Photos

    User's Guide Printing 3. When a message telling you that loading photos is complete is displayed, press the OK button. 4. Select Print Photos on the control panel. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button.

  • Page 90: Printing Photos With A Template

    User's Guide Printing 5. Select Print photo ID. 6. Select the photo you want to print on the select photo screen. 7. Select Print Settings to make paper and print settings. 8. Press the button, and then confirm the settings. 9.

  • Page 91: Menu Options For Printing From The Control

    User's Guide Printing 9. Do one of the following. ❏ When you select single photo layout in step 5: Select one photo on the select photo screen, select Preview and Print, and then go to step 15. ❏ When you select multiple photo layout in step 5 and place photos automatically: Select Automatic Layout, select photos on the select photo screen, select Preview and Print, and then go to step 15.

  • Page 92: Menu Options For Paper And Print Settings

    User's Guide Printing ❏ yyyy: Select the year of the photos you want to display. ❏ yyyy/mm: Select the year and month of the photos you want to display. ❏ yyyy/mm/dd: Select the year, month, and date of the photos you want to display. Display order: Changes the display order of photos in ascending or descending order.
  • Page 93 User's Guide Printing Date: Select the format used to print the date on photos for photos that include the date the photos were taken or the date they were saved. The date is not printed for some layouts. Clear All Settings: Resets the paper and print settings to their defaults.

  • Page 94: Panel

    User's Guide Printing Sharpness: Enhances or defocuses the outline of the image. Saturation: Adjusts the vividness of the image. Printing from the Various prints Menu on the Control Panel Printing a Schedule You can easily print a Monthly or Weekly schedule. 1.

  • Page 95: Printing Lined Paper

    User's Guide Printing Printing Lined Paper You can print some types of lined paper, graph paper, or music paper and create your own, original notebook or loose-leaf. 1. Load paper in the printer. 2. Select Various prints on the control panel. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button.

  • Page 96: Printing Envelopes

    User's Guide Printing 1. Load paper in the printer. 2. Insert a memory card into the memory card slot of the printer. 3. When a message telling you that loading photos is complete is displayed, press the OK button. 4. Select Various prints on the control panel. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button.
  • Page 97 User's Guide Printing 1. Load A4 size paper in the printer. 2. Select Various prints on the control panel. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3.

  • Page 98: Printing An Original Message Card

    User's Guide Printing 4. Enter the number of copies, and then press the button. The following instruction sheet is printed. 160mm 115mm 5. Lay the instruction sheet on top of the envelope diagram, and then fold them together following the instructions on the instruction sheet.
  • Page 99 User's Guide Printing 6. Select the device from which you want to load images, make settings for images and ruled lines, and then select OK. 7. Do one of the following. ❏ When selecting Template Art as the Select Location setting: Select an image. ❏...

  • Page 100: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 101: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 102: Using Airprint

    4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

  • Page 103: Canceling The Ongoing Job

    User's Guide Printing Canceling the Ongoing Job Press the button on the printer's control panel to cancel the print job in progress.

  • Page 104: Copying

    User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. 2. Select Copy on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button.

  • Page 105: Copying Multiple Originals Onto One Sheet

    User's Guide Copying 1. Select Copy on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 2. Select Copy tab > , and then select 1→2-Sided. You can also specify the orientation of the original and the binding position of the copy result.
  • Page 106 User's Guide Copying 4. Change the print settings as necessary, and then press the button. 5. Place the photos on the scanner glass, and then select Start Scanning. The photos are scanned and displayed on the screen. 6. Press the button if necessary to make settings such as photo adjustments.

  • Page 107: Copying In Various Layout

    User's Guide Copying Crop/Zoom Enlarges a part of the photo to be copied. Clear Edit. Clear photo edit. Copying in Various Layout You can copy easily by selecting a menu for your purpose such as copying both sides of an ID card onto one side of A4 size paper, or copying two facing pages of a book onto a single sheet of paper.

  • Page 108: Basic Menu Options For Copying

    User's Guide Copying Basic Menu Options for Copying Note: The items may not be available depending on other settings you made. B&W: Copies the original in black and white (monochrome). Color: Copies the original in color. (2-Sided) : Select 2-sided layout. ❏...
  • Page 109 User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.

  • Page 110: Scanning

    You can save the scanned image to a memory card. You need not set any settings before scanning. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 111 User's Guide Scanning 3. Select Scan on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 4. Select Memory Device. 5. Set items on Scan tab, such as the save format. 6.

  • Page 112: Scanning To A Computer (Event Manager)

    ❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 113 “Placing Originals” on page 48 & Making Custom Settings in Epson Event Manager You can set the scan settings for Follow custom setting in Epson Event Manager. See the Epson Event Manager help for details. 1. Start Epson Event Manager.
  • Page 114 User's Guide Scanning 3. Click Make Job Settings.
  • Page 115 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...

  • Page 116: Scanning To The Cloud

    6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 117 User's Guide Scanning 3. Select Scan on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination. 6.

  • Page 118: Scanning To A Computer (Wsd)

    User's Guide Scanning ❏ Original Orientation: Select the orientation of the original. Contrast: Select the contrast of the scanned image. Clear All Settings: Resets the scan settings to their defaults. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏...
  • Page 119 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 120: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Placing Originals”...
  • Page 121 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏...
  • Page 122 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
  • Page 123 You can select another folder or create a new folder by selecting Select from the list. 7. Click Scan. Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals.
  • Page 124 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass, and the Document Type setting is fixed as Reflective. (Reflective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.
  • Page 125 User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
  • Page 126 User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...

  • Page 127: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 128 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 129: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 130: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.

  • Page 131: Ink Cartridge Handling Precautions

    ❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package.
  • Page 132 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.

  • Page 133: Replacing Ink Cartridges

    “Ink Cartridge Handling Precautions” on page 131 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T04D1 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.

  • Page 134: Replacing A Maintenance Box

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 135: Temporarily Printing With Black Ink - Control Panel

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Control Panel 1. When a message is displayed prompting you to replace the ink cartridges, select Proceed. A message is displayed telling you that you can temporarily print with black ink. 2.

  • Page 136: Temporarily Printing With Black Ink - Mac Os

    User's Guide Replacing Ink Cartridges and Other Consumables Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab. 5.

  • Page 137: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 138: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 139: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 44 & Checking and Cleaning the Print Head - Windows 1.
  • Page 140 User's Guide Maintaining the Printer 4. Select one of the alignment menus, and then follow the on-screen instructions to print an alignment pattern. ❏ Ruled Line Alignment: Select this if vertical lines look misaligned. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned. ❏...

  • Page 141: Cleaning The Paper Path

    User's Guide Maintaining the Printer Cleaning the Paper Path When the printouts are smeared or paper does not feed correctly, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside.
  • Page 142 User's Guide Maintaining the Printer 4. Pull out paper cassette. 5. Stand the printer with the control panel's button at the top. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. 6.

  • Page 143: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 7. Return the printer to its normal position, and then insert the paper cassette. Important: Do not leave the printer standing for a long time. 8. Connect the power cord. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer.
  • Page 144 User's Guide Maintaining the Printer ❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water) ❏ Light for checking smears Important: Do not use cleaning liquid other than water with a few drops of detergent. 1.
  • Page 145 User's Guide Maintaining the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.

  • Page 146: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.

  • Page 147: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

  • Page 148: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 149: Application For Configuring Scanning Operations From The Control Panel (Epson Event Manager)

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 150: Application For Printing Web Pages (E-Web Print)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo Print. Starting on Mac OS Go >...

  • Page 151: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 152: Installing The Latest Applications

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first.

  • Page 153: Updating The Printer's Firmware Using The Control Panel

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 151 &...

  • Page 154: Uninstalling Applications - Windows

    If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 155: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 156: Solving Problems

    The printer's borderless printing ink pad is Contact Epson or an authorised Epson service provider to replace the nearing the end of its service life. It is not a user- borderless printing ink pad*. It is not a user-serviceable part. The replaceable part.

  • Page 157: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 158: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 151 & “Contacting Epson Support” on page 193 &...

  • Page 159: Paper Jams

    User's Guide Solving Problems Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper” on page 158 & “Loading Paper in the Paper Cassette” on page 44 &...

  • Page 160: Lcd Screen Gets Dark

    User's Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏...

  • Page 161: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 162 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 163: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 164: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
  • Page 165 User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.

  • Page 166: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 166 & Checking the SSID Connected to the Printer Select Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-Fi Direct (Simple AP) from each menu.

  • Page 167: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...

  • Page 168: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 169: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 139 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.

  • Page 170: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 171: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer.

  • Page 172: Printed Photos Are Sticky

    & Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.

  • Page 173: The Position, Size, Or Margins Of The Printout Are Incorrect

    User's Guide Solving Problems ❏ Mac OS Change the Expansion setting from the print dialog's Print Settings menu. Related Information “Advanced Menu Options for Copying” on page 108 & The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏...

  • Page 174: Mosaic-Like Patterns In The Prints

    User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏...

  • Page 175: Other Printing Problems

    User's Guide Solving Problems Related Information “Uninstalling Applications” on page 153 & “Installing the Latest Applications” on page 152 & Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏...

  • Page 176: Cannot Start Scanning

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 177: The Image Quality Is Rough

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 178: Moiré Patterns (Web-Like Shadows) Appear

    & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight.

  • Page 179: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 180: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 181: Cannot Save Data To A Memory Device

    User's Guide Solving Problems Cannot Save Data to a Memory Device ❏ Check that the memory device is not write protected. ❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved.

  • Page 182: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 183: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...

  • Page 184: Network Function List

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print IPv4, IPv6 ✓...

  • Page 185: Security Protocol

    User's Guide Appendix Wireless Securities WEP (64/128bit),WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS...

  • Page 186: Dimensions

    User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 9990...

  • Page 187: Environmental Specifications

    Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 188: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 189: German Blue Angel

    Appendix Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C635A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 190 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.

  • Page 191: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 192: Trademarks

    User's Guide Appendix Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 193: Where To Get Help

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 194: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 195 User's Guide Appendix Transportation of Product Epson recommends retaining product packaging for future transportation.

Table of Contents