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Epson XP-7100 User Manual

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XP-7100 User's Guide

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  • Page 1 XP-7100 User's Guide...
  • Page 3: Table Of Contents

    Using Power Saving Settings ......................31 Changing the Sleep Timer Settings ....................31 Changing the Power Off Timer Settings ..................31 Epson Connect Solutions for Smartphones, Tablets, and More ............32 Setting Up Epson Connect Services....................33 Using Epson Email Print ....................... 34 Using the Epson iPrint Mobile App ....................
  • Page 4 Android Printing Using the Epson Print Enabler ................39 Using Fire OS Printing ........................39 Using Windows 10 Mobile Printing ....................40 Using Epson Print and Scan App with Windows Tablets ..............40 Using the Mopria Print Service ......................41 Wi-Fi or Wired Networking........................42 Network Security Recommendations ....................
  • Page 5 Changing the Language of the Printer Software Screens ............114 Changing Automatic Update Options ..................115 Printing with the Built-in Epson Driver - Windows 10 S..............116 Selecting Print Settings - Windows 10 S..................117 Printing on a Mac ..........................120...
  • Page 6 Additional Scanning Settings - Main Settings Tab ............... 151 Additional Scanning Settings - Advanced Settings Tab ............... 152 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........153 Image Format Options......................... 154 Scan Resolution Guidelines ......................155...
  • Page 7 Uploading Scanned Images to Email................... 167 Saving Scanned Images to a Folder.................... 168 Epson JPEG File Settings ......................169 Epson TIFF and Multi-TIFF File Settings ..................170 Using Memory Cards with Your Product ....................172 Inserting a Memory Card ........................172 Memory Card Types ........................
  • Page 8 Printing a Jewel Case Insert from a Memory Card ................218 Printing on CDs/DVDs from a Computer ..................220 Starting Epson Print CD - Windows ..................... 220 Printing Your CD/DVD Design - Windows ................... 221 Starting Epson Print CD - Mac ....................222 Printing Your CD/DVD Design - Mac ...................
  • Page 9 Removing and Installing Ink Cartridges.................... 231 Printing with Black Ink and Expended Color Cartridges ..............237 Printing with Expended Color Cartridges - Windows ..............237 Printing with Expended Color Cartridges - Mac ................238 Conserving Low Black Ink with Windows ..................240 Adjusting Print Quality..........................
  • Page 10 Cannot Print Over a Network....................... 278 Cannot Scan Over a Network ...................... 279 Solving Copying Problems ....................... 280 Product Makes Noise, But Nothing Copies.................. 280 Product Makes Noise When It Sits for a While................281 Solving Paper Problems........................281 Paper Feeding Problems......................281 Paper Jam Problems Inside the Product ..................
  • Page 11 Cannot Start Epson Scan 2 ......................306 Scanning is Slow ......................... 307 Solving Scanned Image Quality Problems ..................307 Image Consists of a Few Dots Only..................... 307 Line of Dots Appears in All Scanned Images................308 Straight Lines in an Image Appear Crooked ................308 Image is Distorted or Blurry ......................
  • Page 12 Binding Arbitration and Class Waiver ....................335 Trademarks ............................338 Copyright Notice..........................339 libTIFF Software Acknowledgment....................339 A Note Concerning Responsible Use of Copyrighted Materials........... 340 Default Delay Times for Power Management for Epson Products ..........340 Copyright Attribution ........................340...
  • Page 13: Xp-7100 User's Guide

    XP-7100 User's Guide Welcome to the XP-7100 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 15: Adjusting Control Panel Position

    Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Note: The control panel rises and the output tray slides out automatically when printing starts. Parent topic: Using the Control Panel Control Panel Buttons and Lights...
  • Page 16: The Lcd Screen

    The LCD Screen Status Icon Information Entering Characters on the LCD Screen Viewing Animations Parent topic: Using the Control Panel The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Select a tab to view different options and settings Displays available buttons Setting options...
  • Page 17: Entering Characters On The Lcd Screen

    Icons Description Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is not connected to a wireless network.
  • Page 18 On-screen keyboard Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters Switches between characters and numbers or symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character...
  • Page 19: Viewing Animations

    On-screen keypad Cancels entry and closes the keypad Select when you are finished Clears the entered number Deletes the previous number Parent topic: Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
  • Page 20 You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions.
  • Page 21: Changing Lcd Screen Language

    While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Press the left arrow button to view the previous step Indicates your overall progress through the animation Press the right arrow button to view the next step Parent topic: Control Panel Buttons and Lights Changing LCD Screen Language...
  • Page 22: Adjusting Control Panel Sounds

    You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Language. 5. Select a language. 6. Press the home icon to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
  • Page 23: Adjusting The Screen Brightness

    3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: You can also press the icon on the home screen to switch between Normal Mode and Quiet Mode. 6. Select Button Press. 7. Press the – or + icons to increase the sound. 8.
  • Page 24: Turning Off Auto Selection Mode

    Parent topic: Using the Control Panel Turning Off Auto Selection Mode Auto Selection Mode changes the menu options on the LCD screen automatically depending on the action you perform. For example, loading a memory card automatically displays memory card-related menu options on the screen. You can turn off this feature if desired. 1.
  • Page 25: Product Parts - Top And Bottom

    Product Parts - Top and Bottom Automatic Document Feeder (ADF) ADF cover ADF edge guide ADF input tray ADF output tray...
  • Page 26: Product Parts - Front

    Rear paper feed slot Paper support Rear paper feed cover Edge guides CD/DVD tray Parent topic: Product Parts Locations Product Parts - Front...
  • Page 27 Front cover Output tray Cassette 1 (upper cassette) Cassette 2 (lower cassette) Cassette edge guides CD/DVD tray slot CD/DVD tray Parent topic: Product Parts Locations...
  • Page 28: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass Memory card slot...
  • Page 29 USB Type A port for external devices Scanner unit Print head/ink cartridge holder power button and light Control panel Parent topic: Product Parts Locations...
  • Page 30: Product Parts - Back

    Product Parts - Back AC inlet Rear cover (duplexer) Vent USB port LAN (Ethernet) port Parent topic: Product Parts Locations...
  • Page 31: Using Power Saving Settings

    Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic:...
  • Page 32: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 33: Setting Up Epson Connect Services

    Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home icon, if necessary.
  • Page 34: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 35: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
  • Page 36: Using Airprint

    2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password.
  • Page 37: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 38: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
  • Page 39: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
  • Page 40: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 41: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
  • Page 42: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
  • Page 43: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 44: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 45 7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
  • Page 46: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 47: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home icon, if necessary. 2. Press the icon. You see a screen like this: 3.
  • Page 48: Wi-Fi Protected Setup (Wps)

    6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press OK when you finish entering your password. 8. Select Close to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
  • Page 49: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended). (If the product is already installed on a wired network, select Router.) 4. Select Start Setup or Change Settings. (If the product is already installed on a wired network, select Change to Wi-Fi Connection and select Yes to confirm.) 5.
  • Page 50: Changing Or Updating Network Connections

    You see a screen like this: 3. Select Network Settings. 4. Select Network Status. 5. Select Print Status Sheet. 6. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
  • Page 51: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 52: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 53 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. Select Close. Parent topic: Changing or Updating Network Connections...
  • Page 54: Loading Paper

    Selecting the Paper Settings for Each Source - Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printer Software...
  • Page 55 2. Raise the control panel. 3. Open the front cover.
  • Page 56 4. Slide out the upper paper cassette. Note: If the cassette is too far inside the product to reach, turn off your product and turn it back on again to reset the cassette's position. 5. Slide the edge guides outward. 6.
  • Page 57 7. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the rear edge of the cassette.
  • Page 58 8. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
  • Page 59 9. Keeping the cassette flat, slide it into your product. Align the edge of the cassette to your product using the alignment marks as shown. 10. Lower the control panel. 11. Select the size and type of the paper you loaded on the LCD screen and select Close. The output tray extends automatically when you print.
  • Page 60: Loading Paper In Cassette 2 (Lower Cassette)

    Related references Paper Loading Capacity Double-sided Printing Capacity Paper or Media Type Settings - Control Panel Related tasks Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Loading Paper in Cassette 2 (Lower Cassette) You can load paper up to this size in the lower paper cassette: Legal (8.5 ×...
  • Page 61 3. Open the front cover.
  • Page 62 4. Pull on the front cover to slide out the lower paper cassette. 5. Slide the edge guides outward.
  • Page 63 6. Set the front edge guide to the paper size you are using. 7. Do one of the following: • If you are using legal-size paper, remove the CD/DVD tray from the bottom of the lower cassette. Press the button on the lower cassette and then extend it as shown.
  • Page 64 • Insert paper with the glossy or printable side face down. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the rear edge of the cassette. • Insert up to 10 envelopes, printable side down and flap edge left, as shown.
  • Page 65 8. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 9. Keep the cassette flat as you slide it into your product.
  • Page 66: Loading Paper In The Rear Paper Feed Slot

    Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 10. Lower the control panel. 11. Select the size and type of the paper you loaded on the LCD screen and select Close. The output tray extends automatically when you print.
  • Page 67 • If you are printing from the product's control panel, select Rear Paper Feed Slot as the Paper Source Setting and press the start button. You see a message on the LCD screen, then you see instructions for loading paper. 2.
  • Page 68 4. Slide the edge guides outward. 5. Do one of the following: • Insert a single sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark on the paper support. Insert the paper approximately 2 inches (5 cm) into the slot.
  • Page 69 • Load an envelope printable side up and flap edge left, centered at the arrow mark on the paper support. • Load a single sheet of loose-leaf or other paper with holes facing as shown, centered at the arrow mark on the paper support. Load only one sheet at a time in only these sizes: Letter (8.5 × 11 inches [216 ×...
  • Page 70: Selecting The Paper Settings For Each Source - Control Panel

    6. Slide the edge guides against the paper or envelope, but not too tightly. 7. When you are ready to print, press the start button. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only one sheet at a time. •...
  • Page 71: Turning Off The Paper Setting Alert

    You see a screen like this: 3. Select Printer Settings. 4. Select Paper Source Setting. Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off. (AirPrint is disabled in this setting.) 5.
  • Page 72: Paper Loading Capacity

    1. Press the home icon, if necessary. 2. Select Settings. 3. Scroll down and select Guide Functions. You see this screen: 4. Select Paper Mismatch. 5. Set the Paper Mismatch setting to Off. 6. Select Close to exit. Parent topic: Loading Paper Paper Loading Capacity You can load 1 sheet of paper or one envelope at a time in the rear paper feed slot.
  • Page 73 Paper type Load up to this many sheets Cassette 2 (lower cassette) Cassette 1 (upper cassette) Epson Bright White Pro Paper 80 sheets — Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson Premium Presentation 20 sheets —...
  • Page 74: Double-Sided Printing Capacity

    Letter (8.5 × 11 inches 1 sheet (cassette 2) 1 sheet Presentation [216 × 279 mm]) (cassette 2) Paper Matte Double-sided Epson Brochure & Flyer Paper Matte Double- sided You cannot print double-sided on these paper types: • Epson Presentation Paper Matte...
  • Page 75: Compatible Epson Papers

    (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 ×...
  • Page 76 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 77: Borderless Paper Type Compatibility

    • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Brochure & Flyer Paper Matte Double-sided...
  • Page 78: Paper Or Media Type Settings - Control Panel

    Copier paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem.
  • Page 79: Paper Or Media Type Settings - Printer Software

    Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Loading Paper Paper or Media Type Settings - Printer Software...
  • Page 80 For this paper Select this paper Type or Media Type setting Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper...
  • Page 81: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 82 2. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner about 0.05 inch (1.5 mm) away from the corner mark on the scanner glass as shown.
  • Page 83 • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson Scan 2. Make sure your photos are at least 0.6 inch × 0.6 inch (15 × 15 mm) in size. Place them away from each other and the corner mark by at least the distances shown.
  • Page 84: Placing Originals In The Automatic Document Feeder

    3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.
  • Page 85 1. Open the ADF input tray. 2. Slide the ADF edge guide outward.
  • Page 86 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 4. Insert the originals into the ADF faceup and short edge first.
  • Page 87 Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the LCD screen appears. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.
  • Page 88: Adf Original Document Specifications

    Related references Copying Options ADF Original Document Specifications ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 30 sheets [216 ×...
  • Page 89: Copying

    Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product.
  • Page 90: Restoring Photos While Copying

    9. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Restoring Photos While Copying You can restore the colors in faded photos as you copy them.
  • Page 91: Copying Books, Id Cards, Or Borderless Photos

    12. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper.
  • Page 92 4. Select Various copies. You see a screen like this: 5. Select one of these options: • ID Card to scan and copy both sides of an ID card onto one side of paper. • Book Copy to copy two facing pages of a book onto a single sheet of paper. Note: Make sure the first page of your original is placed on the scanner glass as described on the LCD screen and select Print Settings to view and change the print settings, if necessary.
  • Page 93: Copying Options

    Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings.
  • Page 94 Copying option Available settings Description Paper Size Various sizes Select the paper size you loaded Paper Type Various paper types Specifies the paper type you loaded Paper Cassettes Cassette 1 Select the paper source that you want to use Cassette 2 Rear Paper Feed Slot Multi-Page...
  • Page 95: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 96 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
  • Page 97 5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.
  • Page 98: Paper Source Options - Windows

    Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Cassette Selection Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
  • Page 99: Selecting Double-Sided Printing Settings - Windows

    2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
  • Page 100 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
  • Page 101: Double-Sided Printing Options - Windows

    You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 102: Print Density Adjustments - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
  • Page 103: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 104 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
  • Page 105: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 106: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 107: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 108: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 109: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
  • Page 110: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
  • Page 111: Printing Your Document Or Photo - Windows

    Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
  • Page 112 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
  • Page 113: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
  • Page 114: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 115: Changing Automatic Update Options

    You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 116: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
  • Page 117: Selecting Print Settings - Windows 10 S

    Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2.
  • Page 118 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
  • Page 119 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
  • Page 120: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
  • Page 121: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 122 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 123 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 124 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 125: Paper Source Options - Mac

    Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
  • Page 126: Print Options - Mac

    Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.
  • Page 127: Selecting Print Layout Options - Mac

    2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
  • Page 128: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 129: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
  • Page 130: Managing Color - Mac

    Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
  • Page 131: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 132: Selecting Printing Preferences - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 133: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 134: Printing Your Document Or Photo - Mac

    Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
  • Page 135: Checking Print Status - Mac

    Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...
  • Page 136: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...
  • Page 137: Scanning To A Memory Device

    • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 138 3. Press the home icon, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this: 6. Select OK to close the information screen, if necessary. 7. Change any of the displayed settings on the Scan tab as necessary. 8.
  • Page 139: Scanning To A Connected Computer

    Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
  • Page 140: Scanning To The Cloud

    9. Select Save to start scanning. Parent topic: Starting a Scan Using the Product Control Panel Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect.
  • Page 141 Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home icon, if necessary. 3. Select Scan. You see a screen like this: 4.
  • Page 142: Scanning Using Web Services For Devices (Wsd) - Windows

    Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Scanning Using Web Services for Devices (WSD) - Windows You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 143: Control Panel Scanning Options

    You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager.
  • Page 144: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 145 You see an Epson Scan 2 window like this:...
  • Page 146: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 147 You see an Epson Scan 2 window like this:...
  • Page 148: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 149 You see this window:...
  • Page 150 7. Select the Resolution setting you want to use for your scan. 8. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 9. Reinsert your original into the ADF, if necessary.
  • Page 151: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.
  • Page 152: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
  • Page 153: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
  • Page 154: Image Format Options

    Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
  • Page 155: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
  • Page 156: Scanning To Online Destinations Using Easy Photo Scan

    Easy Photo Scan. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 157 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, select Epson Software, and select Easy Photo Scan.
  • Page 158: Uploading Scanned Images To Facebook

    The scanned image is displayed in the Easy Photo Scan window with an automatically generated name. Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename.
  • Page 159 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.
  • Page 160: Uploading Scanned Images To Google Photos

    5. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click Login to log in to your Facebook account, and try again. If you want to create a new album, you must create it directly in Facebook.
  • Page 161 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
  • Page 162: Uploading Scanned Images To Evernote

    7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos.
  • Page 163 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
  • Page 164: Uploading Scanned Images To Sugarsync

    7. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Uploading Scanned Images to SugarSync...
  • Page 165: Uploading Scanned Images To A Web Folder

    Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
  • Page 166 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
  • Page 167: Uploading Scanned Images To Email

    9. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder checkbox and select a folder. 10. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As.
  • Page 168: Saving Scanned Images To A Folder

    4. If there are options for the selected file format, click Options or Option and select the options you want. 5. Do one of the following: • Windows: Click Browse to choose the folder where you want to save the images. Then click OK to save the images to the folder and launch your email program, or click Cancel to cancel the operation.
  • Page 169: Epson Jpeg File Settings

    Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality.
  • Page 170: Epson Tiff And Multi-Tiff File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using.
  • Page 171 Parent topic: Scanning to Online Destinations Using Easy Photo Scan...
  • Page 172: Using Memory Cards With Your Product

    Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert a memory card into the memory card slot on your product as described here. 1.
  • Page 173: Memory Card Types

    Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. You can insert the following cards in the memory card slot: •...
  • Page 174: Removing A Memory Card

    Related references Memory Card Specifications Removing a Memory Card After you finish working with a memory card, check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
  • Page 175: Viewing And Printing Photos

    Printing Photo Layouts from a Memory Card Printing ID Photos from a Memory Card Printing Photos with a Template Printing Photo Greeting Cards Parent topic: Using Memory Cards with Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Photos from the LCD Screen Memory Card Print Settings Parent topic:...
  • Page 176 5. Select Print and select OK. You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected.
  • Page 177 9. Press the right or left arrow buttons to scroll through the photos you selected, if necessary. 10. If you need to edit a photo, select Edit. You see an image like this: Adjusts the cropping area. You can move the cropping area or change the frame size by sliding the corner points.
  • Page 178: Memory Card Print Settings

    12. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit. Parent topic: Viewing and Printing Photos Related references Memory Card Print Settings Related tasks Inserting a Memory Card Memory Card Print Settings Select the Print Settings options you want to use when printing photos displayed on the LCD screen.
  • Page 179: Printing Photo Layouts From A Memory Card

    Print Settings Available Description options Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border) Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality...
  • Page 180 2. Insert a memory card into your product's memory card slot. 3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen. 4.
  • Page 181 You see this screen: 7. Select your paper and print settings as necessary. 8. Select Select Photo and select OK. 9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected.
  • Page 182 You see an image like this: Adjusts the cropping area. You can move the cropping area or change the frame size by sliding the corner points. Press the Rotation button to rotate the frame. Applies a sepia or monochrome filter to the photo. Lets you make color and red-eye corrections, and adjust brightness, contrast, sharpness, and saturation if necessary.
  • Page 183: Printing Id Photos From A Memory Card

    Parent topic: Printing from a Memory Card Related references Memory Card Print Settings Copying Options Related tasks Inserting a Memory Card Related topics Loading Paper Printing ID Photos from a Memory Card You can print ID photos from a memory card. Two copies of one photo are printed at different sizes onto this size photo paper: 4 ×...
  • Page 184 You see a screen like this: 6. Select the photo you want to print. 7. Select Print Settings and select your paper and print settings as necessary. 8. Select Preview and Print. 9. If you need to edit a photo, select Edit and then select the photo you want to edit. You see an image like this:...
  • Page 185: Printing Photos With A Template

    Adjusts the cropping area. You can move the cropping area or change the frame size by sliding the corner points. Press the Rotation button to rotate the frame. Applies a sepia or monochrome filter to the photo. Lets you make color and red-eye corrections, and adjust brightness, contrast, sharpness, and saturation if necessary.
  • Page 186 4. Select Print Photos. 5. Select Print with template. You see this screen: 6. Select one of the displayed layout options.
  • Page 187 You see this screen: 7. Select your paper and print settings as necessary. 8. Select To place photo and select OK. 9. Do one of the following: • If you selected a single photo template, select the photo you want to print. Select a photo on the select photo screen, select Preview and Print and go to step 10.
  • Page 188: Printing Photo Greeting Cards

    10. When you see the Preview screen, confirm your selected photos and make any changes as necessary. 11. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit. Parent topic: Printing from a Memory Card Related references Memory Card Print Settings...
  • Page 189 3. Select Greeting Card. 4. Select Select Photo and Print Template and select OK. 5. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected.
  • Page 190: Printing A Greeting Card From A Template

    Related references Memory Card Print Settings Related tasks Printing a Greeting Card from a Template Inserting a Memory Card Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message. 1.
  • Page 191: Transferring Photos On A Memory Card

    7. Select Copies and use the numeric keypad to select the number of copies (up to 99). 8. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit. When you finish printing, cut your greeting cards apart, if necessary. Parent topic: Printing Photo Greeting Cards Related tasks...
  • Page 192: Transferring Photos From A Memory Card To Your Computer

    3. Select Settings. 4. Scroll down and select File Sharing Setup. 5. Select your connection type. Parent topic: Transferring Photos on a Memory Card Related tasks Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product.
  • Page 193 4. Select the folder that contains your photos. 5. Drag the photos you want to transfer to the desired folder on your computer or on your memory card. Note: Your product's LCD screen does not update to display new photos transferred to the memory card.
  • Page 194: Using An External Device With Your Product

    Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
  • Page 195 3. Scroll down and select Camera print settings. 4. Select Print Settings. 5. Select the print settings you want to use. 6. When you are done, press .
  • Page 196: Print Settings - Camera

    7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. When you are done, press the home icon to exit. After you select settings, you are ready to connect your camera and print your photos. Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera...
  • Page 197 Print settings Available options Description Paper Cassettes Cassette 1 Prints onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Prints onto paper loaded in Cassette 2 (lower cassette) Cassette 1> Cassette 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option)
  • Page 198: Photo Adjustments - Camera

    Print settings Available options Description Print Info. on Photos Does not print text that you added in your camera Camera Settings Prints exif information (shutter speed, f-ration, and ISO sensitivity) Camera Text Prints text that you added in your camera Landmark Prints location information embedded in a photo by cameras that have a built-in GPS feature...
  • Page 199: Connecting And Printing From A Camera

    Photo Available options Description Adjustments settings Filter Print in sepia or monochrome Sepia B&W Brightness Various settings Adjust individual qualities in your photo Contrast Sharpness Saturation Parent topic: Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Before you connect your camera, make sure the product is turned on but not printing.
  • Page 200: Printing From A Camera Wirelessly

    Printing from a Camera Wirelessly You can print photos from a digital camera using a wireless connection. Make sure your digital camera can connect to a network and is PictBridge compatible (DPS over IP). Note: You cannot use other printer functions or print from other devices while using PictBridge. 1.
  • Page 201: Usb Device File Specifications

    Before you connect your flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing.
  • Page 202 Parent topic: Viewing or Printing from a USB Flash Drive or External Device Related tasks Viewing and Printing Photos from the LCD Screen Removing a Memory Card Related topics Loading Paper...
  • Page 203: Printing Personalized Projects

    [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the home icon, if necessary. 3. Select Various prints. 4. Select Design Paper.
  • Page 204: Printing Calendar Pages

    6. Select the size and type of paper that you loaded, and where you loaded it. 7. Select To Check Printing. 8. Select Copies and use the numeric keypad to select the number of copies (up to 99). 9. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
  • Page 205: Printing Schedule Pages

    7. Select the size and type of the paper you loaded, and where you loaded it. 8. Select Set Date. 9. Select the year and month, and select OK. 10. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. •...
  • Page 206: Printing Lined Paper, Graph Paper, And Music Sheets

    3. Select Various prints. 4. Select Schedule. 5. Select one of the format options. Note: View the images for each option to preview the design layout. 6. Select your paper and print settings as necessary. 7. Select Set Date or To Check Printing. 8.
  • Page 207 3. Select Various prints. 4. Select Ruled paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select the size and type of the paper you loaded, and where you loaded it. 7.
  • Page 208: Printing Personalized Note Paper

    Parent topic: Printing Personalized Projects Related topics Loading Paper Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...
  • Page 209: Printing Coloring Book Pages

    [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or place a photo or drawing on the scanner glass.
  • Page 210 3. Press the home icon, if necessary. 4. Select Various prints. 5. Select Coloring Book. 6. Select one of the following settings: • Scan an original to print a design from an original placed facedown on the scanner glass, in the front right corner •...
  • Page 211 Related topics Loading Paper Placing Originals on the Product...
  • Page 212: Printing On Cds/Dvds

    • Use your product's control panel to print photos from a memory card onto a CD/DVD/Blu-ray Disc • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos from a memory card.
  • Page 213 Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
  • Page 214 6. Place a CD or DVD on the CD/DVD tray with the printable side faceup. Press on the center of the CD or DVD to make sure it is secure in the tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over. 7.
  • Page 215: Removing A Printed Cd/Dvd

    Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically. 1. Pull the CD/DVD tray out of the product and remove your CD or DVD from the tray. 2. Insert the CD/DVD tray into the storage slot beneath cassette 2. Caution: After printing, handle the CD or DVD carefully.
  • Page 216 1. Load the CD, DVD, or plain paper you want to print on. 2. Press the home icon, if necessary. 3. Select Various prints. 4. Select Copy to CD/DVD. 5. Follow the instructions on the LCD screen to place your original CD, DVD, or photo on the scanner glass and select Proceed to set up Outer/Inner.
  • Page 217: Printing Photos From A Memory Card Onto A Cd/Dvd

    Related topics Placing Originals on the Product Printing Photos from a Memory Card Onto a CD/DVD You can print one or more photos from a memory card directly onto a CD/DVD. If you want, you can first print a test design on plain paper. 1.
  • Page 218: Printing A Jewel Case Insert From A Memory Card

    You see this screen: 9. Select Print on CD/DVD to print on a CD or DVD. If printing a test print on plain paper, select Test Print on Letter/A4. 10. When you are ready to print, select Print on CD/DVD. Note: To cancel printing, select Cancel and select OK to exit.
  • Page 219 4. Select Various prints. 5. Select Copy to CD/DVD. You see this screen: 6. Select Print on Jewel Case. 7. Select one of the following options: • Jewel Upper to print one photo on the upper half of the insert. •...
  • Page 220: Printing On Cds/Dvds From A Computer

    Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 221: Printing Your Cd/Dvd Design - Windows

    After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print.
  • Page 222: Starting Epson Print Cd - Mac

    4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
  • Page 223: Printing Your Cd/Dvd Design - Mac

    1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2. Use the icons on the left side of the screen to add a background image, picture, text, or graphic elements.
  • Page 224 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
  • Page 225: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 226: Checking Cartridge Status - Windows

    You see a screen like this: Note: The displayed ink levels are approximate. 3. For more information, select Print Supply Status Sheet. 4. If you want to replace an ink cartridge, select Replace Ink Cartridge(s) and follow the on-screen instructions. Parent topic: Check Cartridge Status Related tasks...
  • Page 227 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 228 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
  • Page 229: Checking Cartridge Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary:...
  • Page 230: Purchase Epson Ink Cartridges

    To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
  • Page 231: Removing And Installing Ink Cartridges

    410XL Yellow 410XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 232 3. Lift up the scanner unit.
  • Page 233 Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product.
  • Page 234 4. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 235 7. Remove the new ink cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing. 8. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them.
  • Page 236 Store the ink cartridge in the same environment as the product. Do not leave the product with the ink cartridges removed for an extended period of time. Otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges...
  • Page 237: Printing With Black Ink And Expended Color Cartridges

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 238: Printing With Expended Color Cartridges - Mac

    Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Related topics Loading Paper Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
  • Page 239 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
  • Page 240: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 241: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 242: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
  • Page 243: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 2 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 244 1. Load a few sheets of plain paper in Cassette 2. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
  • Page 245: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
  • Page 246: Cleaning The Print Head Using The Product Control Panel

    Related concepts Purchase Epson Ink Cartridges Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product.
  • Page 247: Cleaning The Print Head Using A Computer Utility

    7. Select Print to print a nozzle check pattern and confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 2 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 248 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
  • Page 249: Aligning The Print Head Using The Product Control Panel

    If you don’t see any improvement after cleaning the print head up to 2 times, wait at least 6 hours without printing. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 250 1. Load a few sheets of plain paper in the product. 2. Press the home icon, if necessary. 3. Select Maintenance. You see a screen like this: 4. Select Print Head Alignment . 5. Select one of the following options: •...
  • Page 251: Cleaning The Paper Guide

    • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 8. Select OK. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Cleaning the Translucent Film Cleaning the Paper Guide...
  • Page 252 You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select Start. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. 8. If there is still ink on your printouts after several cleanings, turn off the product. 9.
  • Page 253 13. Use a soft, moist cloth to clean the white rollers shown here. Gently rotate the rollers to clean them completely. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Cleaning the Translucent Film...
  • Page 254: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Translucent Film Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust.
  • Page 255 6. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 7. Close the ADF cover. 8. Open the document cover.
  • Page 256 9. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 257 10. Press the tabs and remove the document mat. 11. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the transparent part on the underside of the document mat. 12. Replace the document mat by reversing the steps to remove it. Close the document cover. 13.
  • Page 258: Cleaning The Paper Rollers

    Cleaning the Paper Rollers If you encounter issues with paper feeding properly from the cassettes, clean the paper rollers inside your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove both paper cassettes.
  • Page 259 5. Place the product on its right side. Warning: Be careful not to trap your fingers under the product. 6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7.
  • Page 260: Cleaning The Translucent Film

    Parent topic: Cleaning and Transporting Your Product Cleaning the Translucent Film If the print quality has not improved after aligning the print head and cleaning the paper path, the translucent film inside the product may be smeared with ink. To clean the printer head path, use the following: •...
  • Page 261 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail.
  • Page 262: Transporting Your Product

    6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage your product.
  • Page 263 Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time. Ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.
  • Page 264 7. Unplug the power cable. 8. Disconnect any connected cables. 9. Close all parts on the product as shown. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.
  • Page 265: Solving Problems

    Solving USB Device Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
  • Page 266: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 267 Check if the computer is network, see the page that describes the network connection method from connected. the computer. If the error message is still displayed, make sure that Epson Scan 2 and Epson Event Manager are installed on the computer.
  • Page 268 2 times, turn off the printer and wait for at least six hours problem with the print without printing. Then run the nozzle check again and repeat the head head. Contact Epson cleaning if necessary. If print quality still does not improve, contact Epson for Support. support. Install the Epson Event Try uninstalling the Epson Event Manager software and installing it again.
  • Page 269 LCD screen message Condition/solution Check the following Check the connection between the printer and the computer and make sure when the computer is all necessary software is installed. See the links at the end of this section for not found. more information.
  • Page 270 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 271: Running A Product Check

    Using AirPrint Related topics Wi-Fi or Wired Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Using an External Device with Your Product Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
  • Page 272: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 273: Solving Setup Problems

    2. Select Settings. 3. Scroll down and select Restore Default Settings. You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings •...
  • Page 274: Product Does Not Turn On Or Off

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 275: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 276: Network Software Cannot Find Product On A Network

    • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
  • Page 277: Product Does Not Appear In Mac Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 278: Cannot Print Over A Network

    • Make sure you installed your product software correctly for your network. See the Start Here sheet for instructions. • If your Mac includes both wired and wireless network services, make sure the network to which you connected your product is at the top of the Set Service Order list. Check your Mac documentation for instructions.
  • Page 279: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 280: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
  • Page 281: Product Makes Noise When It Sits For A While

    • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Product Makes Noise When It Sits for a While Your product is performing routine maintenance.
  • Page 282: Paper Jam Problems Inside The Product

    • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the rear paper feed printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references...
  • Page 283 Caution: Do not touch the flat white cable or the translucent film inside your product. 4. Close the scanner unit.
  • Page 284: Paper Jam Problems In The Paper Cassette

    5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Paper Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette...
  • Page 285: Paper Jam Problems In The Rear Cover

    3. Make sure the paper is loaded under the edge guides and does not stick out from the back of the cassettes. 4. Keep the cassettes flat as you insert them. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 286 2. Press the buttons to release the rear cover and remove it from your product. Carefully remove any jammed paper from inside the product. 3. Remove any jammed paper from inside the rear cover.
  • Page 287 4. Turn the rear cover over, open the cover, and remove any paper jammed inside. 5. Reattach the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 288: Paper Jams In The Automatic Document Feeder

    Related tasks Cancelling Printing Using a Product Button Paper Jams in the Automatic Document Feeder If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or on the LCD screen to clear the jam. 1.
  • Page 289 4. Leave the ADF cover open and raise the scanner unit. 5. Press the tabs and remove the document mat.
  • Page 290 6. Carefully remove any jammed paper. 7. Reattach the document mat, lower the scanner unit, and close the ADF cover. 8. Open the ADF input tray as shown.
  • Page 291: Paper Ejection Problems

    9. Carefully remove any jammed paper from beneath the ADF input tray. 10. Close the ADF input tray. 11. Reload your originals. Caution: Do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
  • Page 292: Solving Problems Printing From A Computer

    • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper Specifications Paper or Media Type Settings - Printer Software Related tasks Cancelling Printing Using a Product Button...
  • Page 293: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 294: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 295: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
  • Page 296: Inverted Image

    Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. •...
  • Page 297: Incorrect Margins On Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
  • Page 298: Incorrect Characters Print

    • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.
  • Page 299: Slanted Printout

    • Clean the scanner glass and document cover. • If the edges of a copy are cropped, slightly move the original away from the edges of the scanner glass. • Make sure you selected the correct margins for your paper size in your printing program. You can use the preview option in your printer software to check your margins before you print.
  • Page 300: Solving Print Quality Problems

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic:...
  • Page 301: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 302: Faint Printout Or Printout Has Gaps

    • Do not press too hard on the original or the document cover when you are scanning originals on the scanner glass. • Clean the scanner glass. • Clean the ADF. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
  • Page 303: Grainy Printout

    • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. • Clean the paper path. Parent topic: Solving Print Quality Problems Grainy Printout If your printouts are grainy, try these solutions: •...
  • Page 304: Incorrect Colors

    • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 305: Solving Scanning Problems

    Removing and Installing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...
  • Page 306: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
  • Page 307: Scanning Is Slow

    • In Epson Scan 2, open the Configuration screen and turn off Quiet Mode on the Scan tab. • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
  • Page 308: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
  • Page 309: Image Colors Are Patchy At The Edges

    • If the Image Type is set to Color or Grayscale, adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2...
  • Page 310: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 311: Scanned Image Edges Are Cropped

    Related tasks Scanning in Epson Scan 2 Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly.
  • Page 312: Cannot Transfer Photos To Or From A Memory Card Or Device

    Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications External USB Device Specifications Related tasks Inserting a Memory Card Connecting and Printing from a Camera Related topics Viewing or Printing from a USB Flash Drive or External Device Cannot Transfer Photos to or from a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product, try these solutions:...
  • Page 313: Cannot View Or Print From A Usb Device

    Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: • Make sure memory devices are enabled on the product. • Make sure your device is compatible with the product. •...
  • Page 314: Cannot Transfer Files To Or From A Usb Device

    2. Slowly pull the CD/DVD tray out of the product. 3. Clear the error message. 4. If an error is still displayed, turn off the product, wait a moment, and then turn it back on. 5. If you are unable to remove the CD/DVD tray, contact Epson for support.
  • Page 315: Image Not Centered On Cd/Dvd

    If your printed image is not centered on the disc, do one of the following: • If you are printing from a computer, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details.
  • Page 316: Uninstall Your Product Software

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall.
  • Page 317: Uninstalling Product Software - Mac

    Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 318 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
  • Page 319: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 320: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 321 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
  • Page 322: Printable Area Specifications

    Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless...
  • Page 323 Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum CD/DVD...
  • Page 324: Scanning Specifications

    Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inches (43 mm) Outer reduced print quality area: 4.57 inches (116 mm) Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size...
  • Page 325: Automatic Document Feeder (Adf) Specifications

    Technical Specifications Ink Cartridge Specifications Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously. Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge-free printers.
  • Page 326: Memory Card Specifications

    Parent topic: Technical Specifications Related concepts Purchase Epson Ink Cartridges Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types and SD: 2GB maximum capacities SDHC: 32GB...
  • Page 327: Electrical Specifications

    Weight 18.5 lb (8.4 kg) (without ink cartridges, power cord, or CD/DVD tray) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Rated frequency range 50/60 Hz Rated current 0.7 A Power consumption Standalone copying: Approximately 16 W (ISO/IEC24712) Ready mode: Approximately 8.3 W Sleep mode: Approximately 1.4 W Power off mode: Approximately 0.2 W...
  • Page 328: External Usb Device Specifications

    • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-R, DVD-R, or Bluray drive CD-ROM/CD-R: 700MB maximum capacity DVD-ROM/DVD-R: 4.7GB maximum capacity...
  • Page 329: Safety And Approvals Specifications

    • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 330: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 331 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
  • Page 332: Ink Cartridge Safety Instructions

    • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the document table when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions.
  • Page 333: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
  • Page 334: Important Privacy Notice (Printer Serial Number)

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
  • Page 335: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 336 Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration.
  • Page 337 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 338: Trademarks

    1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.
  • Page 339: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 340: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.