When Stored Files Cannot Be Accessed; Network Cannot Be Browsed When Sending A Scan File; The Twain Driver Cannot Be Started; Stored Files Cannot Be Edited - Ricoh Type 480 Scanner Reference

Troubleshooting

When Stored Files Cannot Be Accessed

Problems
The stored file is locked
and is not accessible.

Network Cannot Be Browsed When Sending a Scan File

Problems
The network cannot be
browsed when specifying
the destination folder.

The TWAIN Driver Cannot Be Started

Problems
The Scanner Properties di-
alog box cannot be dis-
played.
8

Stored Files Cannot Be Edited

Problems
Stored files cannot be de-
leted. File names and pass-
words cannot be changed.
Files cannot be redeliv-
ered.

The Network Delivery Function Cannot Be Used

Problems
The network delivery
function cannot be used.
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Causes and solutions
The file, which is password protected, is locked because the pass-
word was incorrectly entered ten times. Consult the network ad-
ministrator.
Causes and solutions
The following machine settings may not be correct:
• IP address
• subnet mask
Check the settings.
See "Connection and Setup", Network Guide.
Causes and solutions
Advanced encryption has been specified in the extended security
setting. For details about the extended security setting, consult an
administrator.
Causes and solutions
Limits have been imposed using the available extended security
function. Consult the user administrator.
Causes and solutions
The delivery software may be an old version or a security setting
may be specified. Consult the machine administrator.