Maintenance And Service; Maintenance: Frequency And Tasks; Maintenance Tasks: Homeowner - Outdoor Lifestyles TWILIGHT-II-MDC Owner's Manual

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Maintenance and Service

Any safety screen or guard removed for servicing must be
replaced prior to operating the fireplace.
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, trou-
bleshooting and service for your appliance. Visit www.
heatnglo.com to locate a dealer. We recommend annual
service by a qualified service technician.
A. Maintenance: Frequency and Tasks
The matrix below is an overview of maintenance tasks to
be performed on the appliance. Sections B and C give
details and instructions needed to assist the appropriate
person in performing the tasks.
Task Frequency
Glass Cleaning Seasonally
Doors/Fronts/
Annually
Surrounds
Remote Control Seasonally
Exhaust
Seasonally
Termination
Gasket Seal
and Glass Annually
Inspection
Firebox
Annually
Inspection
Control
Compartment & Annually
Firebox Top
Glass Rock
Annually
Media
Burner Ignition
Annually
& Operation
B. Maintenance Tasks: Homeowner
Installation and repair should be done by a qualified service
technician only. The fireplace should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fireplace must be
kept clean.
CAUTION! Risk of Burns! The fireplace should be
turned off and cooled before servicing.
Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-MDC Owner's Manual • 2369-971 Rev. H • 11/17
To be completed by
Homeowner
Qualified Service
Technician
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and door frame by placing a drop cloth
on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or floor surfaces.
• Remove door or decorative front from fireplace and set
aside on work surface.
WARNING! Risk of Asphyxiation! Handle fixed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
• Remove fixed glass assembly from appliance. See
instructions below for removing and replacing interior
and exterior glass assemblies.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fixed glass assembly in place on fireplace.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
Removing Fixed Glass Assembly- Interior
• Loosen two wing nuts on bottom glass retainer bracket.
• Loosen and remove two wing nuts on top glass retainer
bracket. Remove glass retainer bracket. See Figure 4.1
• Lift glass assembly off of glass retainer bracket.
Replacing Fixed Glass Assembly - Interior
• Position glass assembly on bottom glass retainer bracket.
Tighten wing nuts on bottom glass retainer bracket.
• Position top of glass assembly, position top glass retainer
bracket and secure with two wing nuts.
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