Tunstall Vibby Installation Manual
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Tunstall Vibby Installation Manual

Tunstall Vibby Installation Manual

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Summary of Contents for Tunstall Vibby

  • Page 1 Vibby Installation Guide...

  • Page 2: Table Of Contents

    Alarm cancellation ................................. 13 Putting Vibby into Storage Mode ..........................14 Battery Replacement ..............................15 Programming the Vibby to the Lifeline Home Unit....................16 Removing the Wrist Strap ............................. 17 Fitting a replacement Wrist Strap ..........................18 Ensuring the Wrist Strap is Correctly Installed ...................... 19 Fitting a neck cord to the Vibby ..........................

  • Page 3: Introduction

    Incorporating Tunstall’s licensed radio protocol, Vibby is compatible with Lifeline Digital, Smart Hub, Lifeline Vi/Vi+, Lifeline GSM, 400, 4000+, Connect/Connect+, and Telecare enabled schemes. Vibby is also tested to IP67 (dust and water resistance) and IK4 & IEC 62599-1 2010 Class2 (shock and impact) standards.

  • Page 4: Exiting Storage Mode

    After exiting Storage Mode, the Vibby will automatically enter Demo Mode for five minutes before entering Active Mode (e.g. ready for use). The green LED will flash twice every five seconds when the Vibby is in Demo Mode. Page | 2...

  • Page 5: Programming Methods

    Please see the Vibby Tunstall app user guide for more details. The Vibby app is a simple to use configuration tool that can be downloaded and installed on most Apple or Android devices. You can use the Vibby app to:...

  • Page 6: Getting Started

    To check the Vibby is in Storage Mode briefly press the button for 0.5 seconds. If the red LED illuminates the Vibby is not in Storage Mode. To enter Storage Mode, see page 14. 1) Press and hold the button. LED is off (3 seconds) 2) The red LED flashes six times.

  • Page 7: Configuration Selection

    2) Keep pushing the button until the green LED illuminates, then wait for it to turn off. 3) When the Vibby vibrates release for Radio Protocol selection (Radio Protocol selection page 6) OR; 4) When the red LED illuminates release for wearing mode selection.

  • Page 8: Radio Protocol Selection

    Radio protocol selection This step is only necessary if the protocol selection has been changed. The Vibby comes pre- programmed with the Tunstall Radio Protocol, which enables it to work with Lifeline Digital, Smart Hub, Lifeline Vi/Vi+, Lifeline GSM, 400, 4000+, Connect/Connect+ and Telecare enabled schemes.

  • Page 9: Wearing Mode Selection

    Wearing Mode Selection The Vibby is supplied pre-configured to wrist wearing mode with a wrist strap fitted. If the wearing option needs to be changed follow the steps below. To check the Wearing mode, see page 8. 1) Press and hold the button.

  • Page 10: Check Wearing Mode Configuration

    Check Wearing Mode configuration In Storage Mode, to check the Wearing Mode (wrist or neck cord) to which the Vibby is configured, follow these steps: 1) Quickly press the button twice. 2) The red LED will illuminate and the Vibby will vibrate. This indicates the Vibby is configured for a wrist strap.

  • Page 11: Demo Mode

    Demo Mode Vibby has an integrated Demo Mode which makes multiple simulations of a fall easier. Demo Mode is automatically entered after exiting Storage Mode. Throughout this time the LED will continually flash green. Demo Mode will continue running even after a fall has been simulated.

  • Page 12: Simulating A Fall In Demo Mode

    Active Mode is not suitable for for fall simulation tests as it requires the device to be worn on the body. Fasten and hold the wrist strap with the Vibby facing down and at a minimum of 1m above the ground.

  • Page 13: Alarm Modes

    Alarm Modes The Vibby can raise alarms in two ways; manual call - when the user presses the help button, or an automatic call - which is generated if the Vibby detects a heavy fall. To raise a manual alarm call, press the Vibby’s help button.

  • Page 14: Types Of Fall

    If these four steps occur, an automatic alarm to the Lifeline home unit could be activated. However the fall detection technology in the Vibby does not allow analysis and interpretation of all fall situations. For example soft falls, slumping falls, descent-controlled falls against a wall or a chair are not detected by the Vibby.

  • Page 15: Alarm Cancellation

    LED. During step 3, if the user does not remove their hand after the first burst of vibrations, the Vibby will vibrate three times to indicate that the alarm has not been cancelled. This is an in-built safety feature designed to ensure the alarm is not cancelled if a user covers the Vibby during the fall.

  • Page 16: Putting Vibby Into Storage Mode

    When the unit is not in use it should be placed in Storage Mode to conserve battery life. To enter Storage Mode follow these steps: Place the Vibby flat on a table and follow the below steps without moving the product: 1) Press the button until the red LED turns on.

  • Page 17: Battery Replacement

    Battery Replacement To replace the battery in the Vibby, use the battery change tool (Part No D6656001A) and follow the steps below: 1) Ensure the Vibby is in Storage Mode before removing the battery. 2) Place the Vibby face down.

  • Page 18: Programming The Vibby To The Lifeline Home Unit

    Press and hold the green cancel button again until a bleep is heard then release it. The red Help button on the unit should be flashing rapidly and the unit may announce “Registration Mode”. Press the help button on the Vibby, the Lifeline should acknowledge it has been programmed by a high-pitched bleep or a spoken message.

  • Page 19: Removing The Wrist Strap

    Removing the Wrist Strap The Vibby comes pre-packed with a wrist strap. Follow the below steps to remove the wrist strap. 1) Holding onto the existing wrist strap and the Vibby, gently pull until the retention features click out of place. Repeat this process for the other side of the strap.

  • Page 20: Fitting A Replacement Wrist Strap

    Fitting a replacement Wrist Strap 1) Take the Vibby and place it within the wrist strap. 2) Pull the top of the wrist strap onto the Vibby. Ensure the retention features line up with their holes and the edges fall within the enclosure.

  • Page 21: Ensuring The Wrist Strap Is Correctly Installed

    The above diagram shows that the retention features are not installed correctly. Incorrect installation of the Vibby into the wrist strap may cause the Vibby to detach from the wrist/neck cord. When correctly installed, the retention features are within the housing of Vibby and are not visible.

  • Page 22: Fitting A Neck Cord To The Vibby

    2) Pull the top of the neck cord onto the Vibby. Ensure the retention features line up with their holes and the edges fall within the enclosure.

  • Page 23: Cleaning

    It is important to test the Vibby in all areas of the home, including the bathroom, basement and garage. Environmental conditions such as furnishings, building structure, submersion in liquid etc may affect the range of the Vibby. A help call will NOT be initiated if the Vibby is activated while out of range of the home unit.

  • Page 24: Technical Details

    Users should be encouraged to regularly (monthly) test their device by pressing the manual trigger. Part Numbers Vibby: 67605/26 Replacement battery: S1004059 Battery change tool: D6656001A Vibby O-ring: D6654020A t: 01977 661234 e: enquiries@tunstall.com w: www.tunstall.co.uk Version: 8.1 November 2023...

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