Mitel 5340E Quick Reference

ABOUT THE MITEL 5330E/5340E IP PHONE

 

Personal Keys

Display

 Ring/Message Indicator

Up/Down Control Keys

Speaker/Mute
 
Fixed Function Keys

Keypad

Navigation Keys

Speaker
Built-in Status Indicators on each key
If Line is: Status Indicator is:
Idle ............................ Off
Busy .......................... On
Ringing ..................... Slow Flash
On Hold (your set) .... Rapid Flash
On Hold (other set) ... Slow On/Fast Off Flash
Prime Line (phone number) is the key on the bottom left.
Programmable Keys 5330 (24 Keys) 5340 (48 Keys).
Softkeys, located in the top part of the display, list
features as they become available.
(located immediately below the display)
NAVIGATION KEYS
help you move between the three screens:
Go Forward One Screen ........... Press 
Go Backward One Screen ........ Press 
7
FIXED KEYS
Speaker Hold
Mute Trans/Conf
Menu
Cancel
Quick Reference
Mitel 5330E/5340E IP Phone
MAKING AND ANSWERING CALLS
1. Lift the Handset
SELECT DIFFERENT LINE
2. Dial the Number:
Extension ............
...........
Speed Call
Redial ................... Press
Local Number
Long Distance
Emergency ..........
'
USE PHONE S SPEAKER MODE TO MAKE
MAKE CALL ........
ANSWER CALL ...
USE HANDSET ....
USE SPEAKER ...
END CALL ..........
Audio Controls (for handset and speaker phone):
MUTE ... Press
...
TALK Press
INCREASE HEARING VOLUME
DECREASE HEARING VOLUME
FORWARD A RINGING CALL TO VOICE MAIL
To forward a ringing call to VM first you must set up a
call forwarding profile. Follow instructions to activate
then deactivate for the feature key to be programmed.
Press
(APPLICATIONS Key)
Press Call Forwarding Key
Enter VM Number 1800
Redial
Press Activate Key
Message
Press (APPLICATIONS Key)
Press Call Forwarding Key
Press Deactivate Key
Once the forwarding profile is set up a "forward
call" soft key will appear for you to press to send
the caller to VM.
(MiVoice Business)
(prime line is selected for outgoing line)
..
Press line appearance key
4 - Digit Number (or use Phonebook)
Press speed call key
(REDIAL) key
Redials last external number dialed
...... 9+Area Code+Number
..... 9+1+Area Code+Number
911 or 9+911
/
ANSWER CALL
Dial the number (don't lift the handset)
Press key
FLASHING LINE
Lift the handset
Press and hang up handset
(SPEAKER)
Press key
(CANCEL)
(MUTE) key ( LED LIT – mic inactive)

(MUTE) key ( LED NOT LIT mic active)
Press 
........
key
(UP)
Press 
...... key
(DOWN)
HOLD FEATURE
Place Call on Hold ..... Press (HOLD) key
Retrieve call on hold:
...
FROM YOUR PHONE Press FLASHING LINE
...
ANY OTHER PHONE Call Retrieve + Ext
NOTE: To Create a 3 party Conference from 2 separate calls:
nd
1. Place the first caller on hold by selecting the 2
answer an incoming call or make another outbound call.
2. Press the ADDHELD SOFTKEY
3. Press the FLASHING LINE KEY where your caller is on hold.
TRANSFER ACTIVE CALL
To transfer a call to another person:
1. Press (TRANS/CONF) (places call on Hold):
Dial Number of Third Party
2. (can use phonebook)
Transfer Options:
....
Unsupervised Transfer Press RELEASE ME
........ Follow these steps:
Supervised Transfer
a. Consult
b. Hang Up
CANCEL Transfer .............. Press (CANCEL) key
TRANSFER DIRECTLY TO A MAILBOX
To transfer a caller directly to a mailbox:
Press key
1. Message (caller is on hold)
2. Enter Mailbox Number (Extension)
3. Hang Up
CONFERENCE CALL
A Conference Call can include up to 8 parties and:
 Anyone can add a party to the Conference Call
 Originator can leave without ending Conference Call
FORM CONFERENCE CALL OR ADD TO EXISTING ONE
1. Press (TRANS/CONF) (places call on Hold)
2. Dial Number of the Next Party
3. Wait for Answer
..
If Busy Signal/No Answer Press
(CANCEL)
You will be reconnected to the conference call. To
bring another party into the call, repeat steps
4. Press (TRANS/CONF) (all parties are on the call)
Leave Conference Call ........... Hang Up
key
line key to
key
:
:
key
1-3 .