Updating Firmware; Prepare The Machine For A Firmware Update; Check The Current Firmware Version; Update The Firmware - Ioline CrystalPress User Manual

38 Ioline CrystalPress User Guide
i
Note
If the firmware file is a ZIP
archive, make sure it is decom-
pressed before sending it to the
machine. You can download a ZIP
decompression utility at
http://www.winzip.com if
necessary.
i
Note
The firmware filename usually
looks like 'xxxxxx.s19', where
xxxxxx is the unique version
number for your machine.

Updating Firmware

It is occasionally necessary to update the software that makes the
machine run (usually called Firmware). This process requires a spe-
cial program and a file from a Customer Service Technician. Check
the Ioline CrystalPress support web site for information about firm-
ware updates and call for assistance if an update is available.

Prepare the machine for a Firmware Update

1. Power on the PC and machine.
2. Ensure that the serial or USB cable is connected between the PC
and the machine.
3. Copy the firmware file to the Desktop or another folder or loca-
tion that is easy to remember.

Check the Current Firmware Version

1. Start the Control Center, usually in Programs>Ioline.
2. The current firmware version is displayed in the upper left cor-
ner under Main Board Firmware. Confirm that the new firmware
version is newer than the version installed in the machine.
3. If you do not see a firmware version displayed, please check
connections between the PC and the machine.

Update the Firmware

1. Choose Options>Install New Firmware Version from the
menu.
2. Use the file window that appears to browse to the location
where the firmware file was saved (e.g. Desktop) then double
click on the firmware file (usually ends in .s19).
3. Click on the Install button to begin installation. If the machine is
connected by USB, you may press and hold the SHIFT key then
press the Install button to use Fast Install which is roughly 70%
faster than the normal installation process.
4. The machine will enter firmware update mode with a red flash-
ing Status keypad light and a progress bar will appear in the
firmware window.
5. The Status light on the machine will blink green during final
installation after the download finishes. It will then reset itself
and go through the normal start-up initialization process.
6. After installation finishes, a window in the Control Center
appears asking to close the program. Press OK then restart the
Control Center. Confirm the firmware version displayed in the
upper left corner is correct then close the program.
7. Power off the machine, press and hold the 'Up' keypad arrow
then turn the machine ON to reset the configuration. Continue
holding the Up button until the carriage moves. When the ma-
chine is finished, the Status light will turn green again.
8. The machine is ready for normal use. Perform a test print with
the CrystalStudio to confirm normal operation.