SMA SBS3.7-10 Operating Manual
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SMA SBS3.7-10 Operating Manual

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Operating manual
SUNNY BOY STORAGE 3.7 / 5.0 / 6.0
ENGLISH
SBSxx-10-BE-en-10 | Version 1.0

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  • Page 1 Operating manual SUNNY BOY STORAGE 3.7 / 5.0 / 6.0 ENGLISH SBSxx-10-BE-en-10 | Version 1.0...
  • Page 2 SMA Solar Technology AG Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.

  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document..........Validity ........................Target Group......................Content and Structure of this Document ..............Levels of warning messages ..................Symbols in the Document ..................Typographies in the document ..................
  • Page 4 Table of Contents SMA Solar Technology AG DC Connection......................45 6.8.1 Requirements for the DC Connection ............ 45 6.8.2 Connecting the power cable of the battery .......... 46 Commissioning ................. 48 Commissioning Procedure ..................48 Commissioning the Inverter..................48 Selecting a configuration option ................50 Operation .................
  • Page 5 SMA Solar Technology AG Table of Contents 11.2 Event Messages ......................75 12 Decommissioning the Inverter..........116 13 Technical Data ................119 14 Contact ..................124 15 EU Declaration of Conformity ..........127 Operating manual SBSxx-10-BE-en-10...

  • Page 6: Information On This Document

    SMA Solar Technology AG Information on this Document Validity This document is valid for: • SBS3.7-10 (Sunny Boy Storage 3.7) • SBS5.0-10 (Sunny Boy Storage 5.0) • SBS6.0-10 (Sunny Boy Storage 6.0) Target Group This document is intended for qualified persons and end users. Only qualified persons are allowed to perform the activities marked in this document with a warning symbol and the caption "Qualified person".

  • Page 7: Symbols In The Document

    SMA Solar Technology AG 1 Information on this Document CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE Indicates a situation which, if not avoided, can result in property damage. Symbols in the Document...

  • Page 8: Additional Information

    "SMA Modbus® Interface" Technical Information List with the product specific SMA Modbus registers "SMA Modbus® Interface" Technical Information Information on the commissioning and configuration of the SMA Modbus interface "SunSpec® Modbus® Interface" Technical Information List with the product specific SunSpec Modbus registers "SunSpec®...

  • Page 9: Safety

    All components must remain within their permitted operating ranges and their installation requirements at all times. The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator.

  • Page 10: Safety Information

    2 Safety SMA Solar Technology AG Safety Information This section contains safety information that must be observed at all times when working on or with the product. To prevent personal injury and property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times.
  • Page 11 SMA Solar Technology AG 2 Safety NOTICE Damage to the enclosure seal in subfreezing conditions If you open the product when temperatures are below freezing, the enclosure seals can be damaged. Moisture can penetrate the product then. • Only open the product if the ambient temperature is not below 0°C.

  • Page 12: Scope Of Delivery

    3 Scope of Delivery SMA Solar Technology AG Scope of Delivery T O P Figure 1: Components included in the scope of delivery Position Quantity Designation Inverter Wall mounting bracket Cylindrical screw M5 x 60 Quick Reference Guide 4-pole terminal block for connecting a RS485 energy meter...
  • Page 13 SMA Solar Technology AG 3 Scope of Delivery Position Quantity Designation Two-hole cable support sleeve Sealing plug for two-hole and three-hole cable support sleeve Sealing plug for four-hole cable support sleeve Blue jumper Red jumper Ferrite Cable tie Operating manual...

  • Page 14: Product Overview

    The Sunny Boy Storage uses the connected battery for the intermediate storage of excess PV energy in the SMA Flexible Storage System. For this purpose, the Sunny Boy Storage receives the feed-in data and purchased electricity data from the energy meter. This data is used by the Sunny Boy Storage to control the charging and discharging of the battery.
  • Page 15 SMA Solar Technology AG 4 Product Overview Position Designation Type label The type label uniquely identifies the inverter. The type label must remain permanently attached to the product. You will find the following informa- tion on the type label: • Inverter device type (Model) •...
  • Page 16 4 Product Overview SMA Solar Technology AG Symbol Explanation Danger to life due to electric shock The product operates at high voltages. Prior to performing any work on the product, disconnect the product from voltage sources. All work on the product must be carried out by qualified persons only.

  • Page 17: Interfaces And Functions

    The product is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA products is designed for industrial use – via SCADA systems, for example – and has the following tasks: •...
  • Page 18 4 Product Overview SMA Solar Technology AG Secure power supply operation In case of a grid failure, the secure power supply operation supplies the loads with energy from the battery. You can connect a standard outlet and a standard switch to the inverter. You can connect a load with a maximum of 16 A and 230/240 V to the outlet.
  • Page 19 SMA Smart Connected SMA Smart Connected is the free monitoring of the inverter via the SMA Sunny Portal. Thanks to SMA Smart Connected, the PV system operator and qualified person will be informed automatically and proactively about inverter events that occur.

  • Page 20: Led Signals

    4 Product Overview SMA Solar Technology AG LED Signals LED signal Explanation The green LED is flashing Waiting for feed-in conditions (two seconds on and The conditions for feed-in operation are not yet met. As soon as the two seconds off) conditions are met, the inverter will start feed-in operation.

  • Page 21: System Structure

    SMA Solar Technology AG 4 Product Overview System Structure Flexible Storage System SUNNY PORTAL/ SUNNY PLACES GENERATOR GENERATOR UTILITY GRID APPLIANCE UTILITY METER SUNNY RADIO-CONTROLLED FOR BILLING TRIPOWER SUNNY BOY SOCKET INTERNET PURPOSES ENERGY METER/ SUNNY HOME ROUTER MANAGER 2.0...
  • Page 22 4 Product Overview SMA Solar Technology AG SMA Flexible Storage System with Battery-Backup Function SUNNY PORTAL/ SUNNY PLACES GENERATOR GENERATOR APPLIANCE UTILITY GRID UTILITY METER SUNNY RADIO-CONTROLLED FOR BILLING TRIPOWER SUNNY BOY INTERNET SOCKET PURPOSES ENERGY METER/ SUNNY HOME ROUTER MANAGER 2.0 (with SWITCH)

  • Page 23: Mounting

    SMA Solar Technology AG 5 Mounting Mounting Requirements for Mounting Requirements for the mounting location: WARNING Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. • Do not mount the product in areas containing highly flammable materials or gases.
  • Page 24 5 Mounting SMA Solar Technology AG ☐ Do not mount multiple inverters directly above one another. Figure 6: Permissible and impermissible mounting positions of multiple inverters SBSxx-10-BE-en-10 Operating manual...
  • Page 25 SMA Solar Technology AG 5 Mounting Dimensions for mounting: 362.4 9 x 18 Ø 9 34.4 32.8 Figure 7: Position of the anchoring points(Dimensions in mm) Operating manual SBSxx-10-BE-en-10...

  • Page 26: Mounting The Inverter

    5 Mounting SMA Solar Technology AG Recommended Clearances: If you maintain the recommended clearances, adequate heat dissipation will be ensured. Thus, you will prevent power reduction due to excessive temperature. ☐ Maintain the recommended clearances to walls as well as to other inverters or objects.
  • Page 27 SMA Solar Technology AG 5 Mounting CAUTION Risk of injury when lifting the inverter, or if it is dropped The inverter weighs 26 kg. There is risk of injury if the inverter is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 28 5 Mounting SMA Solar Technology AG 6. Hook the inverter into the wall mounting bracket. Here, the lugs on the rear side of the Power Unit must be hooked into the upper recesses and the lugs in the Connection Unit into the lower recesses in the T O P wall mounting bracket.

  • Page 29: Electrical Connection

    SMA Solar Technology AG 6 Electrical Connection Electrical Connection Overview of the Connection Area 6.1.1 View from Below Figure 9: Enclosure openings at the bottom of the inverter Position Designation Enclosure opening for the DC connection Enclosure opening for the battery communication cable of the Antenna...

  • Page 30: Interior View

    6 Electrical Connection SMA Solar Technology AG 6.1.2 Interior View DC-in AC-out ANT. FCC ID: SVF-KP20 IC: 9440A-KP20 DISPLAY D-IN Max. 30V DC Figure 10: Connection areas in the interior of the inverter Position Designation Slot AC-out for den direct connection of the utility grid or of the AC elec-...

  • Page 31: Ac Connection

    Screw-type fuses (e.g. DIAZED fuse or NEOZED fuse) are not load-break switches. • Do not use screw-type fuses as load-break switches. • Use a load-break switch or circuit breaker as a load disconnection unit (for information and design examples, see the Technical Information "Circuit Breaker" at www.SMA-Solar.com). Operating manual SBSxx-10-BE-en-10...

  • Page 32: Connecting The Inverter To The Utility Grid

    ☐ If an external residual-current device is required, install a residual-current device which trips at a residual current of 100 mA or higher (for details on selecting a residual-current device, see the Technical Information "Criteria for Selecting a Residual-Current Device" at www.SMA- Solar.com).
  • Page 33 SMA Solar Technology AG 6 Electrical Connection • Unscrew all six screws (TX 25) and carefully remove the enclosure lid towards the front. While doing so, note that the assembly on the enclosure lid of the Connection Unit and the communication assembly in the Connection Unit are connected via a ribbon cable.
  • Page 34 6 Electrical Connection SMA Solar Technology AG Connection of conductors of finely stranded wire To connect conductors made of finely stranded wire, each terminal point must be opened. • First insert the conductor into the terminal point all the way to the lock (round opening).

  • Page 35: Connecting Additional Grounding

    SMA Solar Technology AG 6 Electrical Connection 18. Position the ferrite as close as possible to the bottom of the AC connection terminal block and secure using the cable tie. 6.2.3 Connecting Additional Grounding If additional grounding or equipotential bonding is required locally, you can connect additional grounding to the inverter.

  • Page 36: Connecting The Network Cables

    6 Electrical Connection SMA Solar Technology AG Connecting the Network Cables DANGER Danger to life due to electric shock if surge protection is missing Overvoltages (e. g. in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.

  • Page 37: Connecting The Energy Meter

    The energy meter data may not be used for billing purposes. Additionally required material (not included in the scope of delivery): ☐ 1 approved energy meter (SMA Energy Meter) ☐ 1 network cable Cable requirements: The cable length and quality affect the quality of the signal.

  • Page 38: Connecting The Data Cable Of The Battery And Communication Cable Of The Automatic Transfer Switch

    6 Electrical Connection SMA Solar Technology AG Procedure: DANGER Danger to life due to electric shock • Disconnect the inverter from all voltage sources (see Section 9, page 72). 2. Remove the sealing plugs from the network connection opening on the inverter.
  • Page 39 SMA Solar Technology AG 6 Electrical Connection Additionally required material (not included in the scope of delivery): ☐ One battery communication cable for the communication between inverter and battery ☐ In battery-backup systems with automatic transfer switch: one communication cable between...
  • Page 40 6 Electrical Connection SMA Solar Technology AG 6. Strip the insulation on the insulated conductors each by 6 mm. The CAN L and CAN H must be a twisted pair. 7. If necessary, trim unused insulated conductors flush with the cable sheath or fold it over the cable sheath.

  • Page 41: Connecting The Switch And Outlet For Secure Power Supply Operation

    SMA Solar Technology AG 6 Electrical Connection Connecting the Switch and Outlet for Secure Power Supply Operation Requirements: ☐ The technical requirements must be met for connecting the switch and outlet for secure power supply operation (see Section 13 "Technical Data", page 119).
  • Page 42 6 Electrical Connection SMA Solar Technology AG • Insert the screw through the spring washer, the clamping bracket and the washer. • Guide the equipment grounding conductor between the washer and clamping bracket and tighten the screw with a Torx screwdriver (TX 25) (torque: 6 Nm ± 0.3 Nm (53.10 in-lb ±...
  • Page 43 SMA Solar Technology AG 6 Electrical Connection 12. Connect the conductors L and N to the terminal block in accordance with the labeling. Insert each conductor into the corresponding terminal point (round opening) up to the stop. 13. Ensure the conductors are plugged into the terminal points (round openings) as far at is will go and not into the actuation shafts (rectangular openings).

  • Page 44: Connecting Switch For Black Start (In Battery-Backup Systems)

    6 Electrical Connection SMA Solar Technology AG 5. Connect the conductors to the 2-pole terminal blocks. Ensure that the conductors are plugged completely into the terminal points up to their insulation. 6. Stick the terminal block into the slot on the battery interface module in the inverter.

  • Page 45: Dc Connection

    SMA Solar Technology AG 6 Electrical Connection 5. Connect the conductors to the 2-pole terminal blocks. Ensure that the conductors are plugged completely into the terminal points up to their insulation. 6. Stick the terminal block into the slot on the battery interface module in the inverter.

  • Page 46: Connecting The Power Cable Of The Battery

    6 Electrical Connection SMA Solar Technology AG Depending on battery type, an external protection must be provided if necessary to protect the inverter and batteries against short-circuit currents (Information on further connection options and protection see technical information "Approved Batteries and Battery Communication Connection"...
  • Page 47 SMA Solar Technology AG 6 Electrical Connection Procedure: 1. Remove the adhesive tape from the enclosure opening for the DC connection and, if other enclosure openings are to be used, take the sealing plugs out of these enclosure openings. 2. Insert the cable gland into the opening and screw the counter nut on from the inside.

  • Page 48: Commissioning

    Section 8.2, page 57 Select the inverter configuration option. Please note that Section 7.3, page 50 the SMA Grid Guard code (a charge is levied for this code) for changing the grid-relevant parameters must be available after completion of the first ten feed-in hours or installation assistant (see "Application for the SMA Grid Guard code"...
  • Page 49 SMA Solar Technology AG 7 Commissioning Procedure: 1. Lead the enclosure lid to the Connection Unit and plug the ribbon cable into the socket on the communication assembly. 2. Ensure that the ribbon cable is securely plugged into the sockets at both ends.

  • Page 50: Selecting A Configuration Option

    7 Commissioning SMA Solar Technology AG Selecting a configuration option After you have logged onto the user interface as Installer, the Configuring the Inverter page opens. Figure 12: Layout of the Configuring the Inverter page Position Designation Description Device information Provides the following information: •...
  • Page 51 On the Configuring the Inverter page, different configuration options are available to choose from. Select one of the options and proceed for the selected option as described below. SMA Solar Technology AG recommends carrying out the configuration with the installation assistant. This way, you ensure that all relevant parameters are set for optimal inverter operation.
  • Page 52 7 Commissioning SMA Solar Technology AG Procedure: 1. Select the configuration option Configuration with Installation Assistant. ☑ The installation assistant will open. 2. Follow the installation assistant steps and make the settings appropriate for your system. 3. For every setting made in a step, select [Save and next].

  • Page 53: Operation

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 54 2. If your end device has not a WPS function: • Search for WLAN networks with your end device. • Select the SSID of the inverter SMA[serial number] in the list with the found WLAN networks. • Enter the inverter WLAN password. Within the first ten feed-in hours and prior to completing the configuration by means of the installation assistant, you must use the standard WLAN password SMA12345.

  • Page 55: Establishing A Connection Via Ethernet In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...

  • Page 56: Establishing A Connection Via Wlan In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...

  • Page 57: Logging In And Out Of The User Interface

    After the IP address has been confirmed by pressing the enter key, a message might appear indicating that the connection to the user interface of the inverter is not secure. SMA Solar Technology AG guarantees that calling up the user interface is secure. • Continue loading the user interface.

  • Page 58: Start Page Design Of The User Interface

    8 Operation SMA Solar Technology AG Start Page Design of the User Interface Figure 14: Start page design of the user interface (example) SBSxx-10-BE-en-10 Operating manual...

  • Page 59: Device Configuration

    User settings Provides the following functions, depending on the user group logged in: • Starting the installation assistant • SMA Grid Guard login • Logout Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA Solar Technology AG Operating manual SBSxx-10-BE-en-10...

  • Page 60: Displaying And Downloading The Stored Data

    8 Operation SMA Solar Technology AG Posi- Designation Description tion Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network and/or IP address of the inverter during WLAN connection •...

  • Page 61: Starting The Installation Assistant

    SMA Solar Technology AG 8 Operation 2. Log into the user interface (see Section 8.2, page 57). 3. Select the menu Data. 4. Select the folder Data. 5. To call up the data, select the respective folder and click on the required file.

  • Page 62: Secure Power Supply Operation

    ☐ When configuring after completion of the first ten feed-in hours or after exiting the installation assistant, the SMA Grid Guard code must be available in order to change the grid-relevant parameters (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). A charge is levied for this code.

  • Page 63: Deactivating Secure Power Supply Operation

    SMA Solar Technology AG 8 Operation 3. Wait one minute. ☑ The inverter commences secure power supply operation. Once the inverter supplies the outlet, the green LED flashes (1.5 s on and 0.5 s off). In addition, the control light of the outlet for secure power supply operation glows.

  • Page 64: Switching Wlan On And Off

    8 Operation SMA Solar Technology AG Activating the WPS function for direct connection to the end device. • Activate the WPS function on the inverter. To do this, tap twice on the enclosure lid of the Connection Unit. ☑ The blue LED flashes quickly for approx. two minutes. The WPS function is active during this time.

  • Page 65: Changing Operating Parameters

    3. Call up the menu Device Parameters. 4. Select [Edit parameters]. 5. Log in using the SMA Grid Guard code to change those parameters designated by a lock (only for installers): • Select the menu User Settings (see Section 8.3, page 58).

  • Page 66: Configuring The Country Data Set

    8 Operation SMA Solar Technology AG 8.11 Configuring the Country Data Set Procedure: • In the parameter group Grid monitoring > Grid monitoring select the parameter Set country standard and set the required country data set. 8.12 Configuring Feed-In Management Starting the installation assistant 1.

  • Page 67: Configuring The Modbus Function

    For information on commissioning and configuration of the Modbus interface, see the Technical Information "SMA Modbus® Interface" or in the Technical Information "SunSpec® Modbus® Interface" at www.SMA-Solar.com. For information on which Modbus registers are supported, see the Technical Descriptions "SMA Modbus® Interface" or "SunSpec® Modbus® Interface" at www.SMA-Solar.com. Operating manual...

  • Page 68: Activating The Receipt Of Control Signals (Only For Italy)

    PV inverters must be deactivated. Procedure: • Activate the Modbus interface and adjust the communication ports if necessary (see the technical information "SMA Modbus® Interface" or "SunSpec® Modbus® Interface" at www.SMA-Solar.com). 8.14 Activating the Receipt of Control Signals (Only for...

  • Page 69: Deactivating Grounding Conductor Monitoring

    SMA Solar Technology AG 8 Operation 8.15 Deactivating Grounding Conductor Monitoring If the inverter is to be installed in an IT network or another grid configuration in which deactivation of the grounding conductor monitoring is required, deactivate the grounding conductor monitoring as follows.

  • Page 70: Adopting A Configuration From A File

    8.18 Adopting a Configuration from a File Requirements: ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). A charge is levied for this code. ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator.
  • Page 71 The update file is, for example, available for download on the product page of the inverter at www.SMA-Solar.com. Make sure that only the update file to which the inverter is to be updated must be saved on the USB flash drive.

  • Page 72: Disconnecting The Inverter From Voltage Sources

    9 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG Disconnecting the Inverter from Voltage Sources Prior to performing any work on the inverter, always disconnect it from all voltage sources as described in this section. Always adhere to the prescribed sequence.

  • Page 73: Cleaning The Inverter

    SMA Solar Technology AG 10 Cleaning the Inverter 10 Cleaning the Inverter NOTICE Damage to the type label due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the enclosure lid, the type label and the LEDs with a damp cloth and clear water only.

  • Page 74: Troubleshooting

    Installer. The password for the user group Installer is the same as the system password in Sunny Portal. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Activate the user interface (see Section 8.1, page 53). 3. Enter the PUK instead of the password into the field Password.

  • Page 75: Event Messages

    SMA Solar Technology AG 11 Troubleshooting 11.2 Event Messages Event number Message, cause and corrective measures 101 to 105 Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
  • Page 76 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Grid fault The ten-minute average value of the grid voltage is no longer within the per- missible range. The grid voltage or grid impedance at the connection point is too high.
  • Page 77 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures Grid fault The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 78 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Frq. not permitted > Check parameter The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 79 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 1501 Reconnection fault grid The changed country data set or the value of a parameter you have set does not correspond to the local requirements. The inverter cannot connect to the utility grid.
  • Page 80 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 3601 High discharge curr. > Check generator The leakage current of the inverter and the battery is too high. There is a ground fault, a residual current or a malfunction.
  • Page 81 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 3902 Generator voltage too low Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
  • Page 82 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6006 CPU self-test HP Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124). 6009 Data inconsistency Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124).
  • Page 83 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6111 Execution (SharedMemory) Processor defective. Corrective measures: • Contact the Service (see Section 14, page 124). 6112 Execution (Watchdog) Processor defective. Corrective measures: • Contact the Service (see Section 14, page 124).
  • Page 84 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6304 Grid voltage measurement offset Measurement error. Corrective measures: • Contact the Service (see Section 14, page 124). 6305 Deviation grid voltage measurement Measurement error. Corrective measures: • Contact the Service (see Section 14, page 124).
  • Page 85 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6404 Overvoltage grid (HW) Corrective measures: • Check whether there is a new firmware version available for the inverter. If a newer version is available, perform the firmware update.
  • Page 86 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6408 UCE monitoring Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124). 6409 Bridge short-circuit Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124).
  • Page 87 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6415 Reference voltage test Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124). 6416 External watchdog (enable) Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124).
  • Page 88 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6502 Overtemperature power unit Corrective measures: • Check whether the airflow is free of dirt. • Ensure that the ambient temperature does not exceed the maximum permissible temperatures.
  • Page 89 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6604 Overvoltage intermediate circuit (SW) Corrective measures: • Check whether there is a new firmware version available for the inverter. If a newer version is available, perform the firmware update.
  • Page 90 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6610 Battery overvoltage (SW limit) Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
  • Page 91 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6901 Offset DC current sensor B Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124). 6902 DC converter string B defective Corrective measures: •...
  • Page 92 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7202 Long term data defective Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124). 7303 Update main CPU failed The cause must be determined by the Service.
  • Page 93 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 7333 Update transport failed Update file could not be copied to the inverter's internal memory. In the event of connection with the inverter via WLAN, a poor connection quality can be the cause.
  • Page 94 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7350 Transfer of a configuration file has started The configuration file is being transferred. 7351 Update WLAN The inverter is updating the WLAN module. 7352 Update of WLAN not successful The update of the WLAN module failed.
  • Page 95 • Retry update. • If this message is displayed again, contact the Service (see Section 14, page 124). 7359 Update BUC The SMA Backup Unit Controller that is installed in the automatic transfer switch has been updated successfully. 7360 Update BUC failed Corrective measures: •...
  • Page 96 Message, cause and corrective measures 7623 Communication to backup module disrupted The communication between the inverter and the SMA Backup Unit Controller in the automatic transfer switch is disrupted. Corrective measures: • Ensure that the cable requirements of the communication cable for the communication between the SMA Backup Unit Controller and the inverter have been met.
  • Page 97 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 8003 Active power limited derating The inverter has reduced its power output for more than ten minutes due to ex- cessive temperature. Corrective measures: • Clean the cooling fins on the rear of the enclosure and the air ducts on the top using a soft brush.
  • Page 98 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 8501 DC current sensor C offset Corrective measures: • If this message is displayed again, contact the Service (see Section 14, page 124). 8502 DC converter string C defective Corrective measures: •...
  • Page 99 9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. 9005 Changing of grid parameters not possible > Ensure DC supply This error can have the following causes: •...
  • Page 100 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9203 Short circuit in the SPS power outlet The maximum initial load has been overshot or the appliance's initial current is above the maximum permissible load current of the connection for secure power supply operation for more than 5 s.
  • Page 101 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9207 Backup module bimetal switch Automatic transfer switch error. Corrective measures: • Contact the automatic transfer switch manufacturer. 9208 Backup module relay error |d0| Relay in the automatic transfer switch faulty.
  • Page 102 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9216 Supply voltage too low Corrective measures: • Check whether the ribbon cable between the inverter and the battery interface module on the communication assembly is correctly inserted.
  • Page 103 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9223 Backup operation The battery-backup function is enabled. 9301 New battery detected 9303 The service life of the battery is expiring The battery can fail anytime. Corrective measures: •...
  • Page 104 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9308 Communication error battery system Corrective measures: • Carry out communication test. If the test was successful, contact the battery manufacturer. If the test was not successful, contact the Service (see Section 14, page 124).
  • Page 105 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9335 Discharge battery test The battery test for discharging the battery is carried out. 9336 Start conditions for battery test not fulfilled The state of charge of the battery is too low or too high for carrying out the test.
  • Page 106 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9347 Battery |b0| reports event: 0x|x5||x4|, 0x|x7||x6|, 0x|x9||x8|, 0x|xB||xA| Corrective measures: • Contact the battery manufacturer. 9351 Incorrect switch position for the battery disconnection point Corrective measures: •...
  • Page 107 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 10104 Parameter [ln04] set successfully 10105 Setting of parameter |ln04| failed. Corrective measures: • Change parameter again and save change. 10108 Time adjusted / old time 10109...
  • Page 108 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10250 [Interface]: package error rate [ok / high] The package error rate has changed. If the package error rate is high, the net- work is overloaded or the connection to the network switch or DHCP server (router) is disturbed.
  • Page 109 • Ensure that the WLAN router or WLAN Access Point is in range and is signalizing correct operation. • If this message is displayed often, improve the WLAN connection by using a WLAN repeater (e.g. SMA Antenna Extension Kit). 10285 WLAN connection established Connection to the selected WLAN network has been established.
  • Page 110 WLAN repeater (e.g. SMA Antenna Extension Kit). 10287 WLAN module detected 10339 Webconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Cluster Controller). 10340 Webconnect disabled The Webconnect function has been switched off. This means that the inverter can not communicate with Sunny Portal without an additional SMA communi- cations product (e.g.
  • Page 111 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10345 No reply to DNS request It is likely that there is an error in the network settings.
  • Page 112 – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10349 Webconnect error: No reply to SIP option packs It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
  • Page 113 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10352 Webconnect error: Faulty communication It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
  • Page 114 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10518 Dynamic active power limitation terminated. 10520 Supplied power: |u0| W (permitted value: |u4| W) 10521 Active power was limited today for [u0] minutes. 10525 Inverter does not respond to active power limitation.
  • Page 115 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 29252 SPS mode not available The battery's state of charge is insufficient to supply the loads in secure power supply operation. 29253 Input power for backup too low The battery's state of charge is insufficient to supply the loads in the battery- backup grid.

  • Page 116: Decommissioning The Inverter

    12 Decommissioning the Inverter SMA Solar Technology AG 12 Decommissioning the Inverter To decommission the inverter completely upon completion of its service life, proceed as described in this Section. CAUTION Risk of injury when lifting the inverter, or if it is dropped The inverter weighs 26 kg.
  • Page 117 SMA Solar Technology AG 12 Decommissioning the Inverter 5. Remove all connection cables from the jacks located on the interface module of the battery. 6. Remove all equipment grounding conductors from the equipment grounding terminals. To do this, remove each screw with a Torx screwdriver (TX 25) and remove the equipment grounding conductor from the inverter;...
  • Page 118 12 Decommissioning the Inverter SMA Solar Technology AG 15. Remove the inverter by lifting it vertically up and off the wall mounting bracket. T O P 16. Unscrew the screws for fastening the wall mounting bracket and remove the wall mounting bracket.

  • Page 119: Technical Data

    SMA Solar Technology AG 13 Technical Data 13 Technical Data AC connection SBS3.7-10 SBS5.0-10 SBS6.0-10 Rated power at 230 V, 3680 W 5000 W 6000 W 50 Hz Nominal AC voltage 230 V 230 V 230 V AC voltage range* 172.5 V to 264.5 V 172.5 V to 264.5 V 172.5 V to 264.5 V Nominal AC current at 16.7 A...

  • Page 120: Protective Devices

    * The charging and discharging voltage of the connected batteries must be in the range of 220 V and 500 V in order to make optimum use of the power of the inverter ** Only use batteries approved by SMA Solar Technology AG (technical information with list of approved batteries at www.SMA-Solar.com)

  • Page 121: General Data

    SMA Solar Technology AG 13 Technical Data Maximum permissible fuse protection 50 A All-pole sensitive residual-current monitoring unit Available General Data Width x height x depth 535 mm x 730 mm x 198 mm Weight 26 kg Length x width x height of the packaging 600 mm x 800 mm x 300 mm Weight including packaging 30 kg...

  • Page 122: Climatic Conditions

    13 Technical Data SMA Solar Technology AG National standards and approvals, as per AS 4777.2:2015, C10/11:2012, 04/2018* CEI 0-21:2017, EN 50438:2013, G59/3, G83/2, IEC 61727, IEC 62109-1, IEC 62109-2, EN 62477-1, NEN- EN50438:2013, NRS097-2-1:2017, PPC, PPDS, RD 1699, VDE-AR-N 4105, VDE 0126-1-1, VFR2014 * IEC 62109-2: In order to meet the requirements of this standard, there must be a link to Sunny Portal with the fault alert via e-mail activated.

  • Page 123: Data Storage Capacity

    SMA Solar Technology AG 13 Technical Data 0.3 Nm Screws for AC-out terminal block for AC con- nection Screws for SPS terminal block for connecting 0.3 Nm the outlet for secure power supply operation Data Storage Capacity Energy yields in the course of the day 63 days...

  • Page 124: Contact

    14 Contact SMA Solar Technology AG 14 Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Battery inverter: – Device type –...
  • Page 125 SMA France S.A.S. Ελλάδα SMA Service Partner AKTOR Lyon Κύπρος Αθήνα +33 472 22 97 00 +30 210 8184550 SMA Online Service Center : www.SMA-Service.com SMA Online Service Center: www.SMA-Service.com España SMA Ibérica Tecnología Solar, United King- SMA Solar UK Ltd.
  • Page 126 14 Contact SMA Solar Technology AG South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago de Chile Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú International: +27 (0)21 826 0600 SMA Online Service Center: www.SMA-Service.com...

  • Page 127: Eu Declaration Of Conformity

    • Low Voltage Directive 2014/35/EU (29.3.2014 L 96/357-374) (LVD) • Radio Equipment Directive 2014/53/EU (22.5.2014 L 153/62) (RED) SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the above- mentioned directives.
  • Page 128 www.SMA-Solar.com...

This manual is also suitable for:

Sbs6.0-10Sbs5.0-10

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