Function 54: Group Mailboxes (And The Broadcast Mailbox); Function 55: Message Notification Options - ESI 900 Programming Manual

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IP Server 900 Programming Manual

Function 54: Group mailboxes (and the broadcast mailbox)

Broadcast mailbox
The broadcast mailbox
system's station users who have recorded a personal greeting. The broadcast mailbox's user list cannot be
edited. Guest mailboxes are not included in the broadcast group.
Group mailboxes
Group mailboxes can be used for quickly leaving the same message simultaneously in mailboxes belonging
to extensions and guests. Anyone who knows the password can leave messages for all users listed as members
of that group and who have recorded a personal greeting. (If no member has a personal greeting recorded,
the group mailbox won't save any messages.) The Installer, Administrator or group mailbox "owner(s)" may
set or change the list of group mailbox members. To record a greeting, press PROG/HELP
mailbox number; then press # to confirm, and follow the prompts. The default password is the mailbox
number. The maximum recording length is controlled by Function 51; the default is 10 minutes. For system-
by-system number of group mailboxes and users per group mailbox, see "System capacities," page B.1.
Important: A group mailbox is turned "on" (able to record and playback messages) only when its "owner" has
recorded a greeting for it, such as "This is the group mailbox for East Coast Regional Sales." Similarly,
deleting the group mailbox greeting will turn "off" the group mailbox; any outstanding messages will
remain in its members' mailboxes until erased by each member.
Notes: Programming 0 (zero) as the password lets anyone leave group messages or program the group mailbox.
If a user saves a group message, it will be saved as a new message.
Broadcast and group mailboxes can have a maximum of 32 messages per mailbox. Only extensions and
guest mailboxes can be members of a group.
When a message is deleted from the group mailbox, this deletes all copies from its member mailboxes.
Conversely, when the last user to delete his/her copy of the message does so, this deletes the message
from the group mailbox.
Here is the programming sequence:
1. Enter the group mailbox number.
2. Enter group member mailboxes' numbers —
Separate each by #; enter # # to end the list.
Range: Depends on dial plan selected (see "Selectable numbering plan," page C.2).

Function 55: Message notification options

On a mailbox-by-mailbox basis for user or guest mailboxes, the system can be programmed to call an off-premises
number or another extension to deliver messages and/or dial to an external commercial paging network to activate a
user's pager. The system will call and/or page when the first new message is left in a mailbox, and will repeat (at
the interval of minutes programmed in this function) until the new message(s) have been deleted, saved, or moved.
The user can program the numbers and delay and can also select delivery of only messages marked as urgent.
The Installer and Administrator can set, on an individual-station basis:
• The number to be called
• A delay period
1
Mailbox numbering depends on the selected dial plan; see page C.2.
1
is a special group mailbox which can be used to leave messages for all of the
1
• The number of attempts (maximum of 99)
• The interval between attempts
• A "quiet period" to suspend phone delivery — e.g., late at night (the quiet
period is an on-and-off time that applies to all days of the week)
H.3
Function 5: Voice mail programming
and the
1.
2.
MB
Group member mailboxes' numbers
501
102 104 106 107 122 303 314

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