Shipment Condition / Damage Discovered During Delivery Or Uncrating / Shortages; Shortages - Oasis CO34R Installation And Operating Manual

SHIPMENT CONDITION / DAMAGE DISCOVERED DURING DELIVERY or UNCRATING / SHORTAGES

1.Shipment Condition
Before and during unloading check all equipment for damage.

2.Damage Discovered During Delivery
3rd Party Carrier: Describe damage on freight bill and obtain

signature of driver. Carrier will supply necessary claim forms.
If these steps are not taken, carrier may refuse your claim.
Prepaid and Add: Contact carrier (and follow same procedure as

with 3rd party carrier). Also contact Structural Concepts at
1-800-433-9489.
3.Damage Discovered After Uncrating
3rd Party Carrier: Contact carrier within 10 days of delivery for

their procures; retain all packaging. If these steps are not taken,
carrier may refuse your claim.
Prepaid and Add: Contact carrier (and follow same procedure as

with 3rd party carrier). Also contact Structural Concepts at
1-800-433-9489 within 10 days of delivery.

4.Shortages

If a shortage exists (and it is the responsibility of Structural

Concepts) call 1-800-433-9489. Structural Concepts will
acknowledge shortages within 10 days from receipt of
equipment.
If a shortage involves the carrier, notify carrier immediately and

request an inspection.
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