Table of Contents
Advertisement
ISSUE
Griddle not working
Indicator light is on, but griddle is
not heating up
Indicator light is not on, but the
griddle IS heating up
Cooking surface is heating up
slowly
Food sticking
If problem persists and the assigned solution does not remedy the issue, please call Globe's Service
Department at: 866-260-0522.
Troubleshooting
CAUSE
Power supply
Power switch has not been turned
on
Plug/cord, set or external wiring is
damaged
Internal wiring fault
Faulty elements
Operation of thermostat
All thermostats are not turned on
Faulty thermostat
Faulty indicator light
Carbon build up
Thermostat setting
Faulty elements
Carbon build up
Not seasoned
SOLUTION
Check power source
Check griddle is correctly plugged
in and turned on
Call for service
Call for service
Call for service
Make sure thermostat is set
correctly and make sure dial is
not spinning on the thermostat,
giving the wrong reading
Call for service
Call for service
Make sure that the plates are
kept clean and free from carbon
build up/debris
Make sure thermostat is set
correctly and make sure dial is
not spinning on the thermostat,
giving the wrong reading
Call for service
Make sure that plates are kept
clean and free from carbon build
up/debris
Season grill, see Cleaning and
Operating Instructions
Page 11
Advertisement
Table of Contents
