Troubleshooting - Globe GG15G Instruction Manual

ISSUE
Griddle not lighting
Flame is too high or too low
Pilot light not staying lit
Strong smell of gas in cooking area
Cooking surface is heating up slowly
Gas type of unit needs to be
converted
If problems persist and the assigned solution does not remedy the issue, please call Globe's Service Department at:
866-260-0522.

Troubleshooting

CAUSE
Main gas line is closed
Pilot light is not lit
Cause unknown
Adjustment knob is turned up or
down
Flame is too low
Pilot tube clogged
Main gas line leak
Carbon build up
Cause unknown
Unit ships from the factory Natural
gas. Conversion from Natural Gas to
L.P. is possible for this unit
SOLUTION
Open valve
Ignite pilot light
Call for service
Adjust flame with control knob
Adjust pilot light flame height
Replace pilot tube. Call for service
Turn off main gas valve.
DO NOT LIGHT FLAME, ignite
anything, or turn/switch on anything
electrical
Call fire department if needed and
call for service
Clean unit
Call for service
Contact an authorized servicer
or Globe. Do not attempt gas
conversion on your own.
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