Troubleshooting Tips - RCA RP-9380 User Manual

Troubleshooting tips

Problem
System doesn't turn on
No sound
Poor radio reception
CD doesn't play
CD sound skips
Distorted or noisy recordings
Remote control doesn't work
Solution
• Make sure power cord is securely plugged into the AC power outlet.
• Unplug the unit for a moment, and then plug it back in.
• Check the outlet by plugging in another device.
• Adjust volume setting.
• Check for proper connection of speaker wires.
• Make sure you've selected the correct function: TUNER, CD, TAPE.
• Make sure volume is not muted. To deactivate, press MUTE on the remote.
• Make sure FM antenna is connected and properly oriented.
• Rotate external AM loop antenna to achieve better AM reception.
• Try turning off electrical appliances near the unit, such as hair dryers,
vacuum cleaners, and fluorescent lights.
• Make sure the tray contains a disc.
• Make sure that discs' labels are facing up.
• Make sure that Pause mode is not activated.
• Make sure CD function is selected.
• Clean the disc (as explained in "Care and Maintenance").
• Check disc for warping, scratches, or other damage.
• Check for vibration or shock that may affect the CD player. Move system if
necessary.
• Inspect the recording head and clean it if necessary.
• Demagnetize recording head (as explained in "Care and Maintenance").
• Make sure the audio system is plugged into a working AC outlet.
• Make sure that the batteries are correctly installed in the remote control.
• Make sure batteries in the remote are okay. Replace weak batteries.
• Point the remote directly at the front of the unit while pressing the
buttons.
• Move closer to the unit with the remote control.
• Make sure that there are no obstacles between the remote and the unit.
23