Sony VAIO VGN-TZ100 Series User Manual page 248

1 Your VAIO computer model
You can find it at the lower right corner of the display on the notebook, and in the same place on the front panel of the
CPU on the desktop.
2 Your computer's serial number
You can find it on the back or bottom of the notebook or on the back of the desktop; the serial number is the last 7 digits
of the number below the barcode.
3 The operating system on your computer
4 The hardware component or the software program that is causing you the problem
5 A brief description of the problem
In order to contact a Sony technical support representative, please call the following numbers:
In Argentina:
(011) 6770-SONY (7669)
In Mexico:
In Mexico City: 5002-9819
In the Mexican Republic: 01-800-759-7669
In Colombia:
01-800-550-7000
In Peru:
0-801-1-7000 or 511-6100
In Chile:
Sony answers: 800-261-800
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Support Options