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Sony VGN-TZ185N User Manual

Vaio® laptop computers: vaio® notebook computer
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User Guide

Personal Computer
V G N - T Z 1 0 0 S e r i e s / V G N - T Z 2 0 S e r i e s

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Summary of Contents for Sony VGN-TZ185N

  • Page 1: User Guide

    User Guide Personal Computer V G N - T Z 1 0 0 S e r i e s / V G N - T Z 2 0 S e r i e s...

  • Page 2: Table Of Contents

    Contents Before Use ...6 ...7 NERGY Documentation ...8 Ergonomic Considerations ...13 Getting Started ...15 Locating Controls and Ports...16 About the Indicator Lights ...22 Connecting a Power Source ...24 Using the Battery Pack ...25 Shutting Down Your Computer Safely ...32 Using Your VAIO Computer ...33 Using the Keyboard ...34 Using the Touch Pad ...36 Using Special-function Buttons ...37...
  • Page 3 Using Peripheral Devices...79 Connecting a Docking Station...80 Connecting External Speakers ...88 Connecting an External Display ...89 Selecting Display Modes...93 Using the Multiple Monitors Function ...94 Connecting an External Microphone ...96 Connecting a Universal Serial Bus (USB) Device...97 Connecting a Printer ...100 Connecting an i.LINK Device ...101 Connecting to a Network (LAN) ...103 Customizing Your VAIO Computer ...105...
  • Page 4 Upgrading Your VAIO Computer...147 Replacing Memory ...148 Precautions ...154 On Handling the LCD Screen ...155 On Using the Power Source ...156 On Handling Your Computer...157 On Using the Built-in MOTION EYE Camera...159 On Handling Floppy Disks ...160 On Handling Discs ...161 On Using the Battery Pack...162 On Using Headphones...164 On Handling Memory Stick Media...165...
  • Page 5 Printing ...203 Microphone ...204 Mouse ...205 Speakers ...206 Touch Pad...207 Keyboard...208 Floppy Disks ...209 Audio/Video...210 Memory Stick Media ...212 Peripherals ...214 Docking Station ...215 Support Options ...216 Sony Support Information ...216 Program Support Information...220...

  • Page 6: Before Use

    Before Use ® Congratulations on your purchase of this Sony VAIO computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. External views illustrated in this manual may look slightly different from those of your computer.

  • Page 7: Energy Star

    NERGY As an ENERGY STAR Partner, Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is an international Program that promotes energy saving through the use of computers and their office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.

  • Page 8: Documentation

    Before Use Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Welcome mat — Contains an overview of components connection, set-up information, etc. ❑ Safety Information — Contains safety guidelines and owner information. ❑...
  • Page 9 ❑ Specifications — The online Specifications describe the hardware and software configurations of your VAIO computer. To view the online Specifications: Connect to the Internet. Go to the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support for customers in Canada http://esupport.sony.com/ES/VAIO/...
  • Page 10 ❑ SmartWi ™ Connection Utility Help (Selected models only) — Provides information about setting up Bluetooth, wireless LAN, and wireless WAN functionalities. To access this on-screen guide: Click Start, All Programs, and SmartWi Connection Utility. Click SmartWi Connection Utility Help. Before Use...

  • Page 11: Help And Support

    Contains links to other Internet sites you might find interesting and useful. ❑ VAIO Tutorials Sony VAIO provides guided help tutorials that help you accomplish a task. It can either perform the task for you or show you how to do it step by step.
  • Page 12 ❑ You will receive an e-coupon good for purchase of eligible accessories at SonyStyle.com. ❑ Extended Service Plan Sony VAIO products come with a 1 year Limited Warranty. Protect your investment further by purchasing an optional Extended Service Plan. Before Use...

  • Page 13: Ergonomic Considerations

    Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse.
  • Page 14 ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.

  • Page 15: Getting Started

    Getting Started This section describes how to get started with using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start up your computer with only the supplied accessories connected and set up your system.

  • Page 16: Locating Controls And Ports

    Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 17 Headphones jack (page 88) Microphone jack (page 96) Memory Stick slot (page 54) Media Access indicator (page 22) Battery indicator (page 22) Hard disk drive indicator (page 22) Built-in microphone (monaural) SD memory card slot (page 59) AV MODE button (page 37) Play/Pause button (page 37)
  • Page 18 Getting Started Back Battery connector (page 25)
  • Page 19 Right Optical disc drive (page 39) Manual eject hole (page 195) Optical disc drive indicator (page 22) Substitute drive eject button (page 39) Monitor (VGA) port (page 89) Power button / Power indicator (page 22) Getting Started...
  • Page 20 Left DC IN port (page 24) Modem port (page 63) Network (Ethernet) port (page 103) i.LINK (IEEE 1394) S400 port (page 101) Air vents ExpressCard/34 slot (page 48) Hi-Speed USB (USB 2.0) ports (page 97) Security slot Support high-/full-/low- speeds. Getting Started...
  • Page 21 Bottom Air vents Docking station connector (page 81) Getting Started...

  • Page 22: About The Indicator Lights

    About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Functions Power 1 Illuminates when the power of the computer is on, blinks when the computer is in Sleep mode, and turns off when the computer is in Hibernate mode or off. Battery e Illuminates when the computer is using battery power, blinks when the battery pack is running out of power, and double-blinks when the battery pack is charging.
  • Page 23 Indicator Functions Wireless LAN Illuminates when the wireless LAN functionality is enabled. Illuminates when the wireless WAN functionality is enabled. Wireless WAN On selected models only. Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online Specifications to find out about your storage device configuration.

  • Page 24: Connecting A Power Source

    Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source for your computer. Using the AC Adapter ✍ Use your computer only with the supplied AC adapter. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).

  • Page 25: Using The Battery Pack

    Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward. Slide the battery pack diagonally along the guide (2) on either side of the battery compartment.
  • Page 26 Slide the battery LOCK switch outward to secure the battery pack on the computer. ✍ When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. This computer is designed to operate only with genuine Sony batteries. Getting Started...

  • Page 27: Charging The Battery Pack

    Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The computer automatically charges the battery pack (the battery indicator light flashes in a double blink pattern as the battery pack charges).
  • Page 28 Getting Started ✍ When the battery pack is running out of power, both the battery and power indicator lights blink. Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer.
  • Page 29 To use the battery care function You can select your desired maximum charge level with the battery care function to reduce battery degradation. Click Start, All Programs, and VAIO Control Center. The VAIO Control Center window appears. Double-click Power Management and Battery Care Function. Click to select the Enable Battery Care Function check box.

  • Page 30: Removing The Battery Pack

    Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. To remove the battery pack Turn off the computer and close the LCD screen lid.
  • Page 31 Getting Started Pull out the battery pack slightly, rotate it in the direction of the arrow, and then slide it away from the computer.

  • Page 32: Shutting Down Your Computer Safely

    Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and Shut Down. Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically.

  • Page 33: Using Your Vaio Computer

    Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 34) ❑ Using the Touch Pad (page 36) ❑ Using Special-function Buttons (page 37) ❑...

  • Page 34: Using The Keyboard

    Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system finished launching. Combinations/Feature Fn + (F1): wireless switching...
  • Page 35 Combinations/Feature Fn + (F10): zoom Fn + (F12): Hibernate On selected models only. Your computer is equipped with either a built-in flash memory storage or a hard disk drive as the primary storage device, depending on the model you purchased. See the online Specifications to find out about your storage device configuration.

  • Page 36: Using The Touch Pad

    Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.

  • Page 37: Using Special-Function Buttons

    Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. The AV MODE, Play/Pause, Stop, Previous track, and Next track buttons support Instant Mode. To activate Instant Mode, the computer must be off or in Hibernate mode. See the printed Instant Mode booklet for more information on the Instant Mode.

  • Page 38: Using The Built-In Motion Eye Camera

    Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software. Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using such software.

  • Page 39: Using The Optical Disc Drive

    Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the disc drive eject button (1) to open the drive. The tray slides out. ✍ If the disc drive eject button does not work, try the substitute drive eject button on the optical disc drive. If power supply to the optical disc drive is disabled by VAIO Power Management, it will take a while to eject the drive tray.
  • Page 40 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place. Close the tray by pushing it in gently. Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate). Doing so may cause the computer to malfunction. ✍...

  • Page 41: Reading And Writing Optical Discs

    Using Your VAIO Computer Reading and Writing Optical Discs ™ Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
  • Page 42 Video Music Extra DVD±RW/ ±R DL/RAM CD-RW/ DVD-ROM DVD-ROM Blu-ray Disc P Blu-ray Disc Combo Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1. Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2. The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
  • Page 43 Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO CD drives with discs that are not compliant with the official "CD"...
  • Page 44 Notes on writing data to a disc ❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc. Other software programs may not be fully compatible and errors may result. ❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete this process, follow the instructions included with your software.
  • Page 45 Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computers' optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW disc media. ❑...

  • Page 46: Playing Cds

    Playing CDs To play an audio CD Insert a disc into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc.

  • Page 47: Playing Dvds

    Playing DVDs To play a DVD Close all running software applications. Insert a DVD into the optical disc drive. If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file on your DVD software. Copying Files to DVDs To copy files to a disc Connect the AC adapter to the computer.

  • Page 48: Using The Expresscard Module

    Using the ExpressCard Module Your computer is equipped with either a Universal ExpressCard among digital cameras, camcorders, music players, and other audio/video devices. The former can accommodate either an ™ ExpressCard /34 (34mm wide) or ExpressCard ™ ExpressCard /34 module only.

  • Page 49: Inserting An Expresscard Module

    Inserting an ExpressCard Module Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot. ✍ You do not need to shut down your computer before inserting or removing the ExpressCard module. To insert an ExpressCard module Carefully slide the ExpressCard module into the slot until it clicks into place.
  • Page 50 Using Your VAIO Computer ✍ If the module or adapter does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. Make sure you use the most recent software driver provided by the ExpressCard module manufacturer.

  • Page 51: Removing An Expresscard Module

    Removing an ExpressCard Module Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your system may not work properly. To remove an ExpressCard module ✍ To remove an ExpressCard module when your computer is off, skip steps 1 to 7. Double-click the Safely Remove Hardware icon on the taskbar.

  • Page 52: Using The Memory Stick Media

    Using Your VAIO Computer Using the Memory Stick Media Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other devices. Because it is removable, it can be used for external data storage.
  • Page 53 For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.com/en/. Your computer has been tested and found compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of May 2007.

  • Page 54: Inserting A Memory Stick Media

    Inserting a Memory Stick Media To insert a Memory Stick media Locate the Memory Stick slot. Push in the Memory Stick slot protector toward the computer. Pull the protector out of the slot. Hold the Memory Stick media with the arrow facing upward and pointing toward the Memory Stick slot. Carefully slide the Memory Stick media into the slot until it clicks into place.
  • Page 55 Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly. Do not insert more than one Memory Stick media into the slot.
  • Page 56 To format a Memory Stick media The Memory Stick media has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media. Formatting the Memory Stick media erases the entire data on the media.
  • Page 57 Click Start. At the confirmation prompt, click OK. The formatting process starts. It may take time to format the Memory Stick media depending on the media. Once completed, click OK. Click Close. Using Your VAIO Computer...

  • Page 58: Removing A Memory Stick Media

    Removing a Memory Stick Media To remove a Memory Stick media Check that the Media Access indicator light is off. Push the Memory Stick media in toward the computer. The Memory Stick media ejects. Pull the Memory Stick media out of the slot. Always remove the Memory Stick media gently, or it may pop out unexpectedly.

  • Page 59: Using Other Memory Cards

    Using Your VAIO Computer Using Other Memory Cards In addition to the Memory Stick slot and ExpressCard slot, your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.

  • Page 60: Sd Memory Card

    ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information support Web site. Your computer has been tested and found compatible only with major memory card media available as of May 2007. However, not all memory card media that meet the same specifications as the compatible media are guaranteed of compatibility.

  • Page 61: Inserting A Memory Card

    Inserting a Memory Card To insert a memory card Locate the SD memory card slot. Hold the memory card with the arrow facing upward and pointing toward the memory card slot. Carefully slide the memory card into the slot until it clicks into place. Do not force the card into the slot.

  • Page 62: Removing A Memory Card

    Removing a Memory Card Do not remove a memory card while the To remove a memory card Check that the Media Access indicator light is off. Press the extended part of the memory card, causing it to extend out from the slot. When the card extends, carefully pull it out of the slot.

  • Page 63: Using The Internet

    Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not supplied). Once you have set up your telephone cable connection, you are ready to connect to the Internet. To connect a telephone cable Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2).

  • Page 64: Using Wireless Lan (Wlan)

    (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet connectivity, but with the added benefits of mobility and roaming. You can still access information, Internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another.
  • Page 65 Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN functionality, read the Safety Information carefully. WLAN uses the IEEE 802.11a /b/g standard or the draft form of the IEEE 802.11n standard, which specifies the used technology.
  • Page 66 Using Your VAIO Computer Wireless LAN devices using the 2.4 GHz bandwidth and the ones using the 5 GHz bandwidth cannot communicate with each other because the frequencies are different. The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication speed, narrower communication range, or broken wireless connections.

  • Page 67: Communicating Without An Access Point (Ad-Hoc)

    Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a LAN is created only by the wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 68 To communicate without an access point (ad-hoc) You cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks. The IEEE 802.11n standard, using the 2.4 or 5 GHz bandwidth, is not available on ad-hoc networks. Turn on the WIRELESS switch.

  • Page 69: Communicating With An Access Point (Infrastructure)

    An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN.
  • Page 70 To connect to a wireless network Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS switch. The Wireless LAN indicator lights up. If the VAIO Smart Network window is not displayed on the desktop, follow these steps: Click Start, All Programs, and VAIO Control Center.
  • Page 71 Stopping Wireless LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window. Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss. ✍...

  • Page 72: Using The Bluetooth Functionality

    Using the Bluetooth Functionality You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables and up to 33 feet (10 meters) range in open space.
  • Page 73 Notes on using the Bluetooth functionality ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑...
  • Page 74 ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth functionality and wireless communication devices, however, may cause radio interference and result in poorer communication speeds and distances than the standard values.
  • Page 75 Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.

  • Page 76: Communicating With Another Bluetooth Device

    Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality.

  • Page 77: Stopping Bluetooth Communications

    Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the button next to or above the Bluetooth icon in the VAIO Smart Network window. Using Your VAIO Computer...

  • Page 78: Using The Bluetooth Headset

    Using the Bluetooth Headset The Bluetooth headset (not supplied) will come in handy during a video conference over the Internet using instant messaging software. For details on using the Bluetooth headset, see the manual that came with your Bluetooth headset. To connect the headset with your computer Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset.

  • Page 79: Using Peripheral Devices

    Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 80) ❑ Connecting External Speakers (page 88) ❑ Connecting an External Display (page 89) ❑...

  • Page 80: Connecting A Docking Station

    Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory. Locating Ports on the Docking Station Back The docking station can be powered only through the AC adapter supplied with your computer.

  • Page 81: Attaching Your Computer To The Docking Station

    Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer while attached to the docking station; this may detach the docking station and cause damage to both units. Disconnect all peripherals from the computer.
  • Page 82 Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station. Using Peripheral Devices...
  • Page 83 Gently push down the computer until it clicks into place. Lift open the LCD screen lid and turn on the computer. Using Peripheral Devices...

  • Page 84: Disconnecting Your Computer From The Docking Station

    Using Peripheral Devices Disconnecting Your Computer from the Docking Station Be sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station when the IN USE indicator is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 85 To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first, and then initiates the disconnection process.
  • Page 86 Lift the computer away from the docking station. Close the docking station connector cover on the bottom of the computer. Using Peripheral Devices...
  • Page 87 Alternatively, you can disconnect the computer from the docking station as follows: Click Start and Undock Computer. Make sure that a message balloon appears and the IN USE indicator turns off; and then lift the computer away from the docking station. Close the docking station connector cover on the bottom of the computer.

  • Page 88: Connecting External Speakers

    Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers Plug the speaker cable (1) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on.

  • Page 89: Connecting An External Display

    Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. ✍ Connect the power cord after connecting all other cables. Connected external displays are used as secondary screens. On the Windows operating system, you can also use an external display to set up multiple monitors.

  • Page 90: Connecting A Multimedia Computer Display

    Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone either directly to your computer or via the optional docking station. To connect a multimedia computer display The monitor (VGA) port on your computer is not accessible when the computer is attached to the docking station. Plug the power cord of your multimedia computer display (1) into an AC outlet.
  • Page 91 Using Peripheral Devices...

  • Page 92: Connecting A Projector

    Connecting a Projector You can connect a projector (for example, the Sony LCD projector) either directly to your computer or via the optional docking station. To connect a projector The monitor (VGA) port on the computer is not accessible when the computer is attached to the docking station.

  • Page 93: Selecting Display Modes

    Selecting Display Modes You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function (page 94) for more information.

  • Page 94: Using The Multiple Monitors Function

    Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor (VGA) port, your computer screen and the external display can function as a single desktop.
  • Page 95 To select the Multiple Monitors mode The monitor (VGA) port on your computer is not accessible when the computer is attached to the docking station. Right-click on the desktop and select Personalize. Click Display Settings. The Display Settings window appears. Follow the on-screen instructions to change the settings.

  • Page 96: Connecting An External Microphone

    Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet), you need to plug in an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍...

  • Page 97: Connecting A Universal Serial Bus (Usb) Device

    Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports. ❑ Do not put the computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1)

  • Page 98: Connecting A Usb Floppy Disk Drive

    Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port (1) you prefer to use. Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use.

  • Page 99: Disconnecting A Usb Floppy Disk Drive

    Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction. To disconnect a USB floppy disk drive ✍...

  • Page 100: Connecting A Printer

    Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the power cord (1) of your printer into an AC outlet.

  • Page 101: Connecting An I.link Device

    Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports. ❑...

  • Page 102: Connecting A Digital Video Camcorder

    On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.

  • Page 103: Connecting To A Network (Lan)

    Connecting to a Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network.
  • Page 104 Using Peripheral Devices Telephone lines cannot be connected to the network (LAN) connector on your computer. If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage, overheating, or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Public telephone subscriber line - PBX (private branch exchange)

  • Page 105: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc. ❑ Setting the Password (page 106) ❑...

  • Page 106: Setting The Password

    Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: power-on password and hard disk password. Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
  • Page 107 Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access. There are two types of the power-on password: machine password and user password. The machine password is provided for users with administrator rights on the computer to change all the setup options in the BIOS setup screen, as well as to start the computer.
  • Page 108 To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 109 To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.

  • Page 110: Changing/Removing The Power-On Password

    Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 111 To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.

  • Page 112: Adding The Hard Disk Password

    Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built-in flash memory storage or hard disk drive . If you enable the hard disk password, this adds an extra level of security. Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased.
  • Page 113 To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 114 Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 115 To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.

  • Page 116: Adding The Windows Password

    Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account. Make sure not to forget the password.

  • Page 117: Changing/Removing The Windows Password

    Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password. Click Change password.

  • Page 118: Using Fingerprint Authentication

    Using Fingerprint Authentication Your computer is equipped with a fingerprint sensor to provide you with additional convenience. A small horizontal bar located between the left and right touch-pad buttons is the sensor of the fingerprint reader and will be referred to as the fingerprint sensor hereinafter.

  • Page 119: Precautions On Using Fingerprint Authentication

    ❑ The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of or inability to use the fingerprint sensor.

  • Page 120: Enrolling A Fingerprint

    Enrolling a Fingerprint To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before enrollment. See Adding the Windows Password To enroll a fingerprint Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power-on Security feature.
  • Page 121 Customizing Your VAIO Computer If you have failed to enroll a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 122 Customizing Your VAIO Computer Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint enrollment may fail if you move your finger too fast or too slow.
  • Page 123 Customizing Your VAIO Computer Logging Onto Your System To use the fingerprint authentication functionality in place of password entry to log onto your system, you need to set the power-on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password (page 106).

  • Page 124: Using The Password Bank

    Customizing Your VAIO Computer Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for Web sites in the password bank, you can substitute fingerprint authentication for entering information required to access the password-protected Web sites. For detailed information on using the password bank, click Start, All Programs, Protector Suite QL, and Help to read the help file.
  • Page 125 Using Fingerprint Authentication with the TPM With the TPM data encryption feature, using fingerprint authentication can strengthen computer security. For instructions on how to use the TPM, see Using Trusted Platform Module (TPM) To use fingerprint authentication with the TPM, your computer needs to be equipped with both a fingerprint sensor and the TPM.

  • Page 126: Using Trusted Platform Module (Tpm)

    Customizing Your VAIO Computer Using Trusted Platform Module (TPM) The embedded Trusted Platform Module (TPM) provides your computer with basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. TPMs are defined by Trusted Computing Group (TCG) and also called security chips.
  • Page 127 ❑ Although your computer is provided with the latest TPM security functions, these functions do not assure complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of the functions.

  • Page 128: Important Notice

    Important Notice ❑ Do not encrypt files containing keys to be used for encryption and folders including such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: ❑...
  • Page 129 ❑ Do not encrypt the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 130 ❑ Do not encrypt the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 131 Configuring the TPM To use the embedded TPM, you need to: Enable the TPM on the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM on the BIOS setup screen Turn on your computer. Press the F2 key when the VAIO logo appears.
  • Page 132 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liabilities for any defects arising out of your data maintenance and management.

  • Page 133: Setting Up Your Computer With Vaio Control Center

    Setting Up Your Computer with VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use VAIO Control Center Click Start, All Programs, and VAIO Control Center. The VAIO Control Center window appears. Select the desired control item and change the settings.

  • Page 134: Using Vaio Status Monitor

    Using VAIO Status Monitor The VAIO Status Monitor utility allows you to check various settings, such as the power management settings, security settings, and current usage of devices, in the VAIO Status Monitor window. To display the VAIO Status Monitor window Click Start, All Programs, and VAIO Status Monitor.

  • Page 135: Using The Power Saving Modes

    Using the Power Saving Modes When you use a battery pack as the power source for your computer, you can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Sleep and Hibernate.

  • Page 136: Using Sleep Mode

    Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode. The umber power light flashes during this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.

  • Page 137: To Return To Normal Mode

    To return to Normal mode Press any key. If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data. ✍ You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid. This power resuming preference will be lost if you remove both the AC adapter and the battery pack.

  • Page 138: Using Hibernate Mode

    Using Hibernate Mode In Hibernate mode, the state of the system is saved on the primary storage device battery runs down, no data will be lost. The power indicator light is off in this mode. Your computer is equipped with either a built-in flash memory storage or a hard disk drive as the primary storage device, depending on the model you purchased. See the online Specifications to find out about your storage device configuration.
  • Page 139 To return to Normal mode Press the power button. The computer returns to its normal state. If you press and hold the power button for more than four seconds, your computer will turn off automatically. ✍ It takes more time to return to Normal mode from Hibernate mode than from Sleep mode. You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid.

  • Page 140: Managing Power With Vaio Power Management

    Managing Power with VAIO Power Management Power management helps you set up power schemes for running on AC or battery power to suit your requirements for power consumption. VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.

  • Page 141: Vaio Power Management Viewer

    VAIO Power Management Viewer To start VAIO Power Management Viewer Click on the VAIO Power Management tab. Alternatively, you can use VAIO Control Center to start VAIO Power Management Viewer. Click Start, All Programs, and VAIO Control Center. Double-click Power Management in the VAIO Control Center window, and then double-click VAIO Power Management Viewer.

  • Page 142: Changing The Performance Setting

    Changing the Performance Setting You can change the memory configuration that affects power consumption during Normal mode. To change the performance setting Click Start, All Programs, and click VAIO Control Center. The VAIO Control Center window appears. Double-click Power Management and Performance. The Performance window appears.

  • Page 143: Protecting Data From Unauthorized Use

    Protecting Data from Unauthorized Use Your computer has the Peripheral Device & Storage Media Restriction Setting Utility installed for protecting your data from unauthorized use. With this software, you can put restrictions on the use of external devices and storage media and USB ports to read-only access.
  • Page 144 Customizing Your VAIO Computer The options you selected may be different from ones on the device depending on the operating conditions. If a message appears stating a mismatch for the options between your computer and the device when you restart the computer, select the options again.

  • Page 145: Protecting The Hard Disk

    Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 146 Customizing Your VAIO Computer VAIO HDD Protection is designed to minimize possibilities of damage to hard disk drives and user data. It does not assure 100% data protection under any circumstances. Hard disk drive protection is disabled before Windows launches and during a shift to Hibernate or Sleep mode, Instant Mode, system recovery, and system shutdown.

  • Page 147: Upgrading Your Vaio Computer

    ❑ You should not touch the connectors or open the memory module compartment cover. For the type of module and amount of memory installed on your model, see the online Specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 216).

  • Page 148: Replacing Memory

    Replacing Memory If you want to expand the functionality of your computer, you can increase the memory by replacing the installed memory module. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on replacing memory modules ❑...
  • Page 149 ❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.

  • Page 150: Replacing A Memory Module

    Replacing a Memory Module To replace a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 151 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 152 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.

  • Page 153: Viewing The Amount Of Memory

    Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. The VAIO Control Center window appears. Double-click the System Information icon under the System Information folder. You can view the amount of system memory. If the new memory does not appear, repeat the whole installation procedure and restart the computer.

  • Page 154: Precautions

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ On Handling the LCD Screen (page 155) ❑ On Using the Power Source (page 156) ❑ On Handling Your Computer (page 157) ❑...

  • Page 155: On Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as it may make your computer unstable. Sony assumes no liabilities for any defects arising out of making the change.

  • Page 156: On Using The Power Source

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.

  • Page 157: On Handling Your Computer

    On Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 158 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information ❑ Make sure you disconnect the power cord before cleaning your computer.

  • Page 159: On Using The Built-In Motion Eye Camera

    On Using the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause a malfunction of the camera.

  • Page 160: On Handling Floppy Disks

    On Handling Floppy Disks ❑ Do not open the shutter manually or touch the surface of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and use a storage case.

  • Page 161: On Handling Discs

    On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑...

  • Page 162: On Using The Battery Pack

    ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter that are provided with this product.
  • Page 163 Precautions ❑ If, after fully charging the battery pack, the battery power is still low, the battery pack may be reaching the end of its life and should be replaced. ❑ You do not need to discharge the battery pack before recharging. ❑...

  • Page 164: On Using Headphones

    On Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.

  • Page 165: On Handling Memory Stick Media

    On Handling Memory Stick Media ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑...

  • Page 166: On Handling The Hard Disk

    On Handling the Hard Disk The following precautions apply to the models equipped with the hard disk drive. See the online Specifications to find out whether your model is equipped with the hard disk drive. The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust.

  • Page 167: On Updating Your Computer

    On Updating Your Computer Confirm that the latest updates have been installed on your computer using the following software applications so that the computer can run more efficiently. To confirm that they have been installed on the computer, follow these steps for each software application: ❑...

  • Page 168: Troubleshooting

    Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support...
  • Page 169 Troubleshooting ❑ Floppy Disks (page 209) ❑ Audio/Video (page 210) ❑ Memory Stick Media (page 212) ❑ Peripherals (page 214) ❑ Docking Station (page 215)

  • Page 170: Computer

    ❑ Remove any extra memory modules you may have installed since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.

  • Page 171: What Should I Do If A Bios Error Appears When I Turn On My Computer

    Select Exit Setup, and press the Enter key. At the confirmation prompt, press the Enter key. Your computer restarts. If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 216).

  • Page 172: What Should I Do If My Computer Or Software Stops Responding

    What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer. ❑...

  • Page 173: What Should I Do If The Battery Indicator Is Flashing And My Computer Does Not Start

    ❑ If the issue persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 216).
  • Page 174 ❑ If the issue persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 216).

  • Page 175: What Should I Do If I Cannot Remember The Bios Password

    What should I do if I cannot remember the BIOS password? If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information Why does it take time before my computer starts? ❑...

  • Page 176: To The Computer

    Troubleshooting Why doesn't my screen turn off when the time selected for the automatic turn-off action has passed? The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select the screen saver other than the VAIO Original Screen Saver.
  • Page 177 How do I increase the disk space of the C drive? You can increase the disk space of the C drive by deleting the VAIO Value-added contents from the recovery partition, where data for the system recovery is stored. To delete the VAIO Value-added contents Insert the recovery disc into the optical disc drive while your computer is on, turn off the computer, and then turn it on once again.
  • Page 178 Troubleshooting The above procedure involves system recovery. Note that the applications and data you added on the primary storage device (the built-in flash memory storage or the hard disk drive) before deleting the VAIO Value-added contents will all be lost. See the online Specifications to find out about your storage device configuration.
  • Page 179 How do I check the volume of the recovery partition? Your built-in flash memory storage or hard disk drive stored. To check the volume of the recovery partition, follow these steps: Your computer is equipped with a built-in flash memory storage and/or a hard disk drive, depending on the model you purchased. See the online Specifications to find out about your storage device configuration.

  • Page 180: System Security

    System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet before you can receive updates.

  • Page 181: Battery

    Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 27). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? ❑...

  • Page 182: Can My Computer Enter Hibernate Mode While Using Battery Power

    Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data.

  • Page 183: Built-In Motion Eye Camera

    Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑...
  • Page 184 Troubleshooting Why does movie playback show dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed.

  • Page 185: Why Can't I Use The Built-In Motion Eye Camera

    Why can't I use the built-in MOTION EYE camera? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑...

  • Page 186: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...

  • Page 187: Why Is My Modem Connection Slow

    Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), do any of the following: ❑...

  • Page 188: Networking

    Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...

  • Page 189: What Should I Do If I Cannot Access The Internet

    What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...

  • Page 190: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.

  • Page 191: Bluetooth Technology

    Bluetooth Technology What should I do if other Bluetooth devices cannot discover my computer? ❑ Make sure both devices have the Bluetooth functionality enabled. ❑ If the Bluetooth indicator is off, turn on the WIRELESS switch. ❑ You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to Normal mode, then turn on the WIRELESS switch.
  • Page 192 What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other device is authenticated. ❑ To allow other Bluetooth devices to communicate with your computer, click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and the Options tab and select the Allow Bluetooth devices to connect to this computer check box.

  • Page 193: Why Is My Bluetooth Connection Slow

    Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. ❑...
  • Page 194 Troubleshooting Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices, due to radio interference. Check with facility staff to see if use of the Bluetooth functionality on the computer is permitted.

  • Page 195: Optical Discs

    Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Remove the disc from the optical disc drive.
  • Page 196 What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 197 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. Click OK to close the window. ❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction.
  • Page 198 What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. ❑ Stop using the keyboard. ❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.

  • Page 199: Display

    Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 135) ❑...

  • Page 200: Why Doesn't My Screen Display A Video

    Why doesn't my screen display a video? ❑ If the external display is selected for the display output and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 201 What should I do if the LCD brightness of my screen changes? The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness, follow these steps: Right-click the power status icon on the taskbar and select Power Options.

  • Page 202: How Do I Run Windows Aero

    How do I run Windows Aero? This Q & A entry applies to selected models only. To run Windows Aero, follow these steps: Click Start and Control Panel. Click Customize colors under Appearance and Personalization. Click Open classic appearance properties for more color options. The Appearance Settings window appears.

  • Page 203: Printing

    Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...

  • Page 204: Microphone

    Troubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.

  • Page 205: Mouse

    Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer with your mouse connected. What should I do if the pointer does not move when I use my mouse? ❑...

  • Page 206: Speakers

    Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...

  • Page 207: Touch Pad

    Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad without connecting a mouse to your computer. ❑ Make sure that a mouse is not connected to your computer. ❑...

  • Page 208: Keyboard

    Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel Click Clock, Language, and Region, and click Regional and Language Options.

  • Page 209: Floppy Disks

    Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: Close all programs that are accessing the floppy disk drive.

  • Page 210: Audio/Video

    ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 211 ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.

  • Page 212: Memory Stick Media

    Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo. Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Troubleshooting...
  • Page 213 Can I copy images from a digital camera using Memory Stick media? Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras. Why can't I write data to Memory Stick media? ❑ Some versions of Memory Stick media are equipped with an erasure prevention switch to protect data from accidental erasure or overwriting.

  • Page 214: Peripherals

    Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.

  • Page 215: Docking Station

    Docking Station What should I do if an error message appears when I press the UNDOCK button or select Undock Computer from the Start menu? ❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the docking station.

  • Page 216: Support Options

    This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support...
  • Page 217 Support Options VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site and view the information.
  • Page 218 For customers in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available:...
  • Page 219 Support Options In order to contact a Sony technical support representative, call the following numbers: ❑ In Argentina: (011) 6770-SONY (7669) ❑ In Mexico: In Mexico City: 5002-9819 In the Mexican Republic: 01-800-759-7669 ❑ In Colombia: 01-800-550-7000 ❑ In Peru: 0-801-1-7000 or 511-6100 ❑...

  • Page 220: Program Support Information

    Program Support Information Depending on the computer model and particular configuration you purchased, your computer may not include all of the software programs listed below. Contacts for Sony software products are listed below: ❑ For customers in USA Web site http://esupport.sony.com/EN/VAIO/...
  • Page 221 ® America Online (Dial-Up) America Online, Inc. ❑ For customers in USA and Canada Web site http://www.aol.com ® Toolbar America Online, Inc. ❑ For customers in USA and Canada Web site http://help.aol.com/help ® ™ Instant Messenger America Online, Inc. ❑ For customers in USA and Canada Web site http://www.aim.com ™...
  • Page 222 Click to DVD software Sony Electronics Inc. At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device. Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can also edit the video.
  • Page 223 Intel Corporation ❑ For customers in USA and Canada Web site http://support.intel.com LocationFree Player Sony Electronics Inc. For contacts about the software, see Program Support Information ® Microsoft Office Basic Edition, Office Professional Edition, Office Small Business Edition, Office Ready, Office Ultimate Microsoft Corp.
  • Page 224 ® 60-Day Trial Version of Microsoft The Microsoft Office 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been installed and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation requires Internet access.
  • Page 225 Web site http://www.symantec.com/techsupp Protector Suite QL Sony Electronics Inc. Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer. Protector Suite QL supports fingerprint logon, fast user switching, file encryption, registering forms and more.
  • Page 226 Web site http://www.safeit.com/support ™ SmartWi Connection Utility Sony Electronics Inc. SmartWi Connection Utility allows you to easily switch between the various wireless components (Wireless LAN, Wireless ™ WAN, and Bluetooth technology connectivity) that came with your computer. For contacts about the software, see Program Support Information (page 220).
  • Page 227 ™ SonicStage Mastering Studio software Sony Electronics Inc. Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer and output them to CDs, DVDs, or audio files in WAV format. For contacts about the software, see Program Support Information ®...
  • Page 228 ® VAIO Edit Component Sony Electronics Inc. VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer. For contacts about the software, see Program Support Information ® VAIO Hardware Diagnostic Sony Electronics Inc.
  • Page 229 ® VAIO Security Center Sony Electronics Inc. Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your machine includes. For contacts about the software, see Program Support Information VAIO Smart Network Sony Electronics Inc.
  • Page 230 ® WinDVD software for VAIO computers InterVideo, Inc. ❑ For customers in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Telephone 1-800-772-6735 ® computer up to date by regularly checking the Sony online support (page 220). (page 220). (page 220). Support Options...
  • Page 231 America Online, Inc. ❑ For customers in USA and Canada Web site http://www.xdrive.com/support Zoom Utility Sony Electronics Inc. The Zoom Utility will allow you to magnify a portion of the screen. For contacts about the software, see Program Support Information (page 220).
  • Page 232 © 2007 Sony Corporation...

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