Sony VAIO VGN-TZ100 Series User Manual page 209

US model_END
Except US model_BGN
If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact VAIO HelpdeskVAIO-LinkVAIO HelpdeskVAIO-LinkVAIO HelpdeskSony Computing
SupportSony Computing Support.
Except US model_END
What should I do if a message window, notifying of incompatibility or improper installation
of the battery pack, appears and my computer enters Hibernate mode?
This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
the Battery Pack (page
US model_BGN
If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support
Information (page 246)
US model_END
Except US model_BGN
If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact VAIO HelpdeskVAIO-LinkVAIO HelpdeskVAIO-LinkVAIO HelpdeskSony Computing
SupportSony Computing Support.
Except US model_END
28).
or visit the Sony online support Web site.
n 209 N
Troubleshooting