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First Data D200 Operating Manual page 39

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Maintenance
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean
the device. Do not use compressed air to clean the unit or its components or to
remove dust. Make sure that you do not scratch the touch screen surface. Make
sure that you keep the charging contacts clean.
IMPORTANT! GENERAL
INFORMATION FOR CARD PAYMENT
ACCEPTANCE
1. The card number, the card expiration date and the cardholder name are confidential
information which must be adequately protected. The cardholder data is processed by
Card Reader – a secure device which must also must be protected and maintained.
Detailed requirements on the necessary safeguards are available at the internet
resource: https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml
2. A merchant is strictly forbidden to discriminate against customers. Every customer is
serviced, regardless of their age, gender, or nationality in accordance with the
requirements of these rules, laws, regulations and other relevant documents.
3. A contract between a merchant and the bank about payment card acceptance may set
specific and/or additional requirements that must be complied by a merchant to identify
the cardholder and/or the transaction. A merchant should develop internal procedures
reflecting these requirements and make them available to all relevant staff and ensure
that these requirements are fulfilled.
4. If the bank or First Data employees make requests to the company for documents (email,
fax, letter, etc.), this indicates that the customer has disputed the transaction. The
response to these requests must be fulfilled within a specified time, providing all
requested information in a format of the highest possible quality, otherwise the company
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