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What to do if I have forgotten my
password?
If you have forgotten your Smart Terminal account password, please call the
First Data Customer Service Center. We will ask several security questions
for authentication and we will send you an initial password by SMS.
What to do if I have forgotten my PIN
code?
If you have forgotten your Smart Terminal PIN code, please login using your
original credentials (username and password). Then you can change your
PIN code in application SETTINGS. .
Safety and Maintenance
The D200 Card Reader complies with the same security requirements as
the card acceptance terminals in regular retail stores.
The Smart Terminal application stores no card data. The D200 Card Reader
deals with all the card data – encrypts the data and sends it directly to the
First Data processing center – compliant with the Payment Card Industry
Data Security Requirements.
If your D200 Card Reader goes missing, is stolen or has been replaced –
immediately contact the First Data Customer Service Center.
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