Selecting the Paper Settings - Control Panel
Cleaning Your Product
Related topics
Sending Faxes
Received Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic:
Related references
Basic Settings - Fax
Related topics
Receiving Faxes
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic:
Related references
Receive Settings - Fax
Related topics
Receiving Faxes
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Solving Faxing Problems
Solving Faxing Problems
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