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M U N I C H H O M E S Y S T E M S
Guarantee and warranty
The HEATSCOPE® is guaranteed for 24 months. The warranty period begins on the date on which the
new unit was purchased. Expendable parts or defects that aff ect the usability of the unit only slightly
are not covered by the guarantee. When making a guarantee claim, you must provide the original
invoice showing the date of purchase and the unit model.
Processing of guarantee claims
Please contact your dealer/distributor before returning the defecti ve unit along with valid proof
of purchase and a detailed descripti on of the fault. Please note: Don't send in any devices to the
manufacturer without any former contact with your distributor or dealer. He will inform you about all
follwoing steps. The manufacturer will only accept the unit, if it is returned with adequate transport
packaging which protects it securely during transport.
The manufacturer will, at its own discreti on, fulfi l its warranty obligati ons by either repairing or
exchanging the faulty unit or individual parts of the faulty unit. If a unit is replaced, the shape and
colour of the new unit may vary slightly from the original one. The original date of purchase shall
determine when the guarantee period begins. The guarantee period shall not be extended if the unit
was replaced or repaired by the manufacturer.
Warranty exclusions
Damage or defects caused by improper handling or operati on as well as defects caused by using non
original parts or the use of accessories not recommended by the manufacturer are not covered by the
warranty.
The warranty does not cover damage caused by external infl uences such as fi re, lightning or any
transport damages. Liability for consequenti al damages to persons or property is excluded.
If the serial number of the unit has been changed, removed or defaced, the warranty will be invalid.
All warranty claims shall be forfeited if the unit is opened, altered, modifi ed, rebuilt or repaired by a
person not authorized by the manufacturer.
The declarati on of conformity (CE, WEEE, RoHS) is available upon request from the manufacturer.
US
GreenChance Inc. · 11265 Washington Blvd. · USA CA90230
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