Premier Elite ComIP Installation Manual
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Press / and then enter the six digit XXXXXX Account Number you were given in the
app
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Press / then / (Dial Attempts) enter a minimum of 2
•
Press / twice
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Press / and edit the Areas you wish to receive notifications for.
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Press / then / and toggle the reporting options on or off, depending on what
you want to receive notifications of. Use the / button to toggle each option on or off.
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Press / then / and scroll across the screen and use the / button to
toggle option 7 Connect Via IP ON (an I will be shown on the screen)
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If you chose SIAII as the Protocol in previous steps scroll once more to Option 8 and toggle
Send SIA Text to ON (a T will be shown).
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Press /
DO NOT EXIT ENGINEERS MODE YOU
Control Panel Setup for Polling
To setup the Control Panel for Polling do the following:
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Press / twice
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Press then / twice (Global Options/System Timers)
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Scroll to Poll IP Every
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Press / and then enter a value 15 minutes (015).
The polling time is controlled by the server and may be changed.
Enable Digi, Dial All Numbers & Test Call
To test the settings, initialize a Push Notification and update the IP address in the app a test call
should be carried out. Please ensure the Digi is Enabled, Dial All Numbers is enabled for systems
with multiple communication devices installed.
Digi Enabled & Dial All Numbers
If you have more than one communication device connected to the control panel, Dial All Numbers
MUST be enabled; continuing from the previous steps:
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Press / then (Digi Options)
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Press / then / scroll through the options and ensure Digi is Enabled (E shown
on Screen) and Dial All Numbers (A shown on screen)are on, Use the / button to
toggle each option on or off.
•
Press /
Initialise a Test Call
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Press / then / (Start Test Call)
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Press to start the test call. All communication devices on the system will carry out a test
call.
Once completed and if successful you will receive a notification from the Control Panel to the app.
Optional Additional Panel Settings
Due to the nature of routers and services provided by the ISP, devices of all types can just "drop off"
a network, certain circumstance may cause an ATS Failure to be displayed to the end user. The
12
MUST
Do not exit Engineers mode yet. Please read below:
SETUP POLLING FOR THE SYSTEM TO WORK
CORRECTLY.
INS273-6
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