Troubleshooting
Manual Override
In the event of power loss or motor failure, the awning can be extended and retracted manually. Perform
the following procedure to manually retract the awning.
NOTe: This procedure may also be performed to extend or retract the awning in the event of dry camping
or camping without a battery.
1.
Remove the rubber grommet (Fig. 7A) from the drive head assembly, exposing the manual override
nut on the motor.
NOTe: The drive head assembly is always located on the right side of the awning as it is viewed from
outside of the coach.
7/16
2.
Using a
" socket and cordless/power drill, spin the manual override nut counterclockwise to retract
the awning (Fig. 8).
NOTe: A ratchet may also be used to turn the manual override nut. Using a ratchet will take a significant
amount of time and should only be used if no cordless/power drill is available.
NOTe: Use caution when retracting the awning manually. The use of a step stool or ladder may be required
to completely retract the awning.
3.
When the awning is completely retracted, remove socket or drive device and replace the rubber
grommet in the drive head assembly.
NOTe: The motor's internal drive system prevents the awning from moving (extend or retract) on its own.
If the motor is damaged or disabled, be sure to secure the awning in the retracted position with a
strap around both the outer support arm and the mounted support arm before the manual override
nut is released.
During incidents of high wind, heavy rain or extended time away from the unit, it is advisable to retract
the awning completely to prevent damage to the awning and the RV.
Rev: 06.01.2018
Fig. 7
A
Page 5
Fig. 8
Solera® Power Awning Owner's
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Questions and answers
The factory installed Solera 3000 motor driven awning was installed on metal "cage" supports inside the fiberglass outside wall. Unfortunately, we have discovered that the awning is a total of 1" too wide for the installed channel bracket, causing the outer arm to rub against the mounting bracket. Remounting one of the arm assemblies is not an option because of the internal steel "stud" locations. Is it possible to re-position the shaft internal to the roller? Is there a better option?