Dell Chromebook 11 3180 Disassembly And Reassembly Manual page 51

Display issue
Table 9. Display issue
Issue
Screen is Blank
Audio, screen, and camera issues
Table 10. Audio, screen, and camera issues
Issues
Audio issues
Screen issues
Power issues
the Chromebook charge and the light is not coming on,
perform a hard reset.
4 Use a different AC adapter with the same power voltage.
5 Remove the AC adapter, and turn on with the battery power
only.
Display issue
Possible solutions
If the Chromebook's screen is blank, try the following
troubleshooting steps to resolve the issue, checking to see if the
screen turns on after each step:
1 Make sure the Chromebook is on. If you are using the battery,
plug the Chromebook in and press the power button.
2 Restart the Chromebook by holding the power button down
until the device turns off, then turn it back on again.
3 Reset or Recover the Chromebook.
Audio, screen, and camera issues
Possible solutions
If you hear static, or the volume from the speakers is low when
attempting to listen to audio:
1 Make sure the device is not muted. Try adjusting the volume.
2 Try rebooting the Chromebook.
3 Try playing audio from various sources, including YouTube and
audio files stored locally on the Chromebook.
If the speakers are not responding when attempting to listen to
audio:
1 Unplug the device from all cables (USB, headphones, and
displays).
2 Try playing audio from various sources, including YouTube and
audio files stored locally on the Chromebook.
3 Try rebooting the Chromebook.
4 If audio still does not respond, try to Reset or Recover the
Chomebook.
If the screen is not operating properly (images are too dark or no
image is appearing):
NOTE: You can perform a hard reset by pressing
Refresh + Power.
Diagnostic and troubleshooting 51