If You Have A Problem - Creative Video Blaster Go Plus User Manual

If You Have a
Problem
D-2 Technical Support
Email Your Problem:
Telephone Support:
Please retain all contents including packaging and proof of purchase until you are fully
satisfied with product.
If you have a problem installing or using your Creative product, please use the Creative
Web Support and/or Telephone Support services for assistance. Note the following
information for reference should you require technical assistance:
The model and serial number of your Creative product
Error information on the screen and how it came about
Information on the adapter cards which may be causing a conflict
Hardware configuration information such as the base I/O address,
IRQ line, DMA channels used
Motherboard information: BIOS manufacturer/version and chipset manufacturer
Type and version of your operating system, e.g., DOS 6.0, Windows 3.1x, Windows
95, Windows 98 or Windows NT
If, after using the Creative support services, you believe your Creative product to be
defective, you should verify the purchase date and the take the appropriate action as
detailed below:
Complete the technical support web form
and submit for a response
European Telephone Support contact details.
See also European Helpline section in manual
for contact details.