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User's Guide
Creative Video Blaster WebCam Go Plus
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this
manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose
without the written permission of Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used
or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically
allowed in the license agreement. The licensee may make one copy of the software for backup purposes.
Copyright © 2000 by Creative Technology Ltd. All rights reserved.
Version 1.5
November 2000
Video Blaster and Sound Blaster are registered trademarks of Creative Technology, Ltd. Blaster and LAVA! are trademarks of Creative Technology Ltd.
MediaRing Talk is a trademark of MediaRing.com Ltd/MediaRing.com, Inc. PixAround, PixMaker and PixScreen are trademarks of PixAround.com.
IBM is a registered trademark of International Business Machines Corporation.
Intel and Pentium are registered trademarks of Intel Corporation.
Microsoft, MS-DOS, Windows, and the Windows Logo are registered trademarks of Microsoft Corporation.
All other products are trademarks or registered trademarks of their respective owners.

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  • Page 1 Creative Video Blaster WebCam Go Plus Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.
  • Page 2 NOT INSTALL OR USE THE SOFTWARE. PROMPTLY RETURN, WITHIN 15 DAYS, THE SOFTWARE, ALL RELATED DOCUMENTATION AND ACCOMPANYING ITEMS TO THE PLACE OF ACQUISITION FOR A FULL REFUND. This is a legal agreement between you and Creative provides are accessible only to persons who are reproduce on the merged or integrated portion all Technology Ltd.
  • Page 3 CDDB Data, the Creative if you fail to comply with any term or Software with other programs, you shall not CDDB Client and CDDB Servers. CDDB condition of this Agreement.
  • Page 4 Software. Should the Software prove defective, you If you must ship the software to Creative or an deemed modified to the extent necessary to make the (and not Creative, or its distributors or dealers)
  • Page 5: Safety Information

    Addendum, you are agreeing to be bound by the This Agreement is governed by the laws of the and, if so, Creative will provide such information to following terms. If you do not agree to be bound by Republic of Ireland. The local language version of...
  • Page 6: Table Of Contents

    Contents Introduction About the Applications......................xii Creative WebCam PhotoEditor™................xii Creative WebCam Go Control .................. xii Creative WebCam Monitor ..................xii PixAround™ PixMaker™ CE.................. xii PixAround PixScreen™ CE..................xii MediaRing Talk™ ....................xiii Microsoft® NetMeeting®..................xiii Microsoft Internet Explorer..................xiii Creative LAVA!™...
  • Page 7 Downloading pictures and audio from the camera ..............3-3 Customizing camera settings ....................3-4 Technical Specifications Troubleshooting Problem Installing Software....................B-1 Problems Using WebCam Go Plus..................B-1 Note on USB Compatibility Technical Support If You Have a Problem ......................D-2 Returning a product for repair .................D-4 Limited Warranty........................D-5 Creative European Help Line...
  • Page 8: Introduction

    Introduction Creative Video Blaster WebCam Go Plus is an Internet video camera that allows you to capture images in both 16-bit and 24-bit (16.7 million) colours. It also records videos in full-colour. The following are just some of the things you can do with your WebCam: Video-conferencing.
  • Page 9: About The Applications

    About the Applications Creative WebCam Creative WebCam PhotoEditor is an image editing and enhancing application that complements your WebCam. Its many nifty features include a suite of special effects tools and a set of ™ PhotoEditor designer-looking templates, useful for creating impressive personal greetings and presentations.
  • Page 10: Mediaring Talk

    In addition, if you are a Sound Blaster Live! user, you can use Creative VoicePersonas, a feature incorporated into MediaRing Talk that allows you to disguise or distort your voice. This cool feature leverages on Sound Blaster Live! powerful audio processing technology to provide you with a range of VoicePersonas such as Chipmunk, Male to Female, or Female to Male.
  • Page 11: Creative Lava! Player

    Creative LAVA! Player An advanced software developed at the prestigious Creative-EMU Technology Center, LAVA! Player lets you create and play stunning animated 3D videos to accompany your music files. It combines textures, images and colours to create mesmerizing forms that dance and groove —...
  • Page 12: Before You Begin

    Before You Begin README File The README file on the WebCam Go Plus installation CD contains information not available at the time of printing. Read the file before connecting your WebCam to the PC. ® ® ® System Requirements 166 MHz Intel Pentium or higher 100% IBM -compatible PC...
  • Page 13: Document Conventions

    Document Conventions The following typographical conventions are used throughout this document: Table i: Document conventions This Represents bold Text that must be entered exactly as it appears. italic Title of a book or a placeholder, which represents the information you must provide.
  • Page 14: Installing Webcam Go Plus

    Installing WebCam Go Plus This chapter consists of the following sections: In Your Package About WebCam Go Plus Inserting or Changing Batteries Installing WebCam Go Plus. In Your Package Your package contains the following items: One WebCam Go Plus camera One USB cable One WebCam Go Plus installation CD Quickstart Leaflet...
  • Page 15: About Webcam Go Plus

    About Figure 1-1 shows you the front and back views of the camera. WebCam Go Plus Focus-free Lens Objects must be at least 2 feet (61cm) from the lens for the images to be sharp. Snapshot button After you have started Viewfinder WebCam Go Control, press this button to...
  • Page 16 Figure 1-2 shows the buttons and LCD display on the camera. Image counter On/Off button Shows the remaining number of pictures that To turn on the camera, press this button. • To view pictures that you have can be taken with the camera undocked. You can only turn it on when the camera is When the counter reaches “000”, you cannot taken while using the camera...
  • Page 17: Inserting Or Changing Batteries

    Inserting or For WebCam Go Plus to function as a portable digital camera when it is disconnected from the computer, you need to insert two 1.5 V “AAA” alkaline batteries into its battery compartment. Changing Batteries To insert or replace batteries 1.
  • Page 18: Installing Webcam Go Plus

    Installing WebCam Use the installation procedure for your operating system. For users of Windows 98 and Windows Millennium, see “In Windows 98 and Windows Go Plus Millennium” in the section that follows. For users of Windows 2000, see “In Windows 2000” on page 1-7. In Windows 98 and 1.
  • Page 19 4. Follow the instructions on the screen to complete the installation. You may be asked, after an application is installed, if you want to restart your computer. Click the No button until all the drivers and applications are installed. • The USB port(s) on your USB connector computer may be found on the front panel instead of the back...
  • Page 20: In Windows 2000

    ii. In the Insert Disk dialog box, click the OK button. iii. Follow the instructions on the screen. 5. Restart your computer. 6. Connect Webcam Go Plus to available USB port. Verifying the installation 1. Right-click the My Computer icon on your desktop. in Windows 98 and 2.
  • Page 21 3. Restart your computer. 4. Connect WebCam Go Plus’s USB cable to an available USB port on your computer (see Figure 1-5 on page 1-6). Place WebCam Go Plus on top of your computer monitor or another flat surface. The Digital Signature Not Found dialog box appears (Figure 1-7) again, telling you that Video Blaster WebCam Go Plus (WDM) has been detected.
  • Page 22: Using Webcam Go Plus As A Web Camera

    Using WebCam Go Plus as a Web Camera When you connect WebCam Go Plus to the computer, you can use it as a Web camera. Read the following sections on how you can do that: Starting WebCam Go Control Taking a picture Recording a video clip Viewing an image in its actual size Selecting the video capture device...
  • Page 23: Starting Webcam Go Control

    To start WebCam Go Control, do one of the following: Click Start -> Programs -> Creative -> Video Blaster WebCam -> WebCam Go Control. Press the Snapshot button on the camera.
  • Page 24: Taking A Picture

    Taking a picture 1. In the WebCam Go Control window, click the Live Cam button. The current view of the camera is displayed in the Preview window. 2. To capture an image of the preview shown, click the Snap an image button. You can also press the Snapshot button on the camera.
  • Page 25: Selecting The Video Capture Device

    To start the Help file 1. Click the Creative logo at the top left corner of WebCam Go Control’s main window. 2. On the WebCam Go Control menu, click Help. 2-4 Using WebCam Go Plus as a Web Camera...
  • Page 26: Using Webcam Go Plus As A Digital Camera

    Using WebCam Go Plus as a Digital Camera To use WebCam Go Plus as a portable digital camera, simply disconnect it from the computer. Note: Remember to insert two 1.5 V “AAA” alkaline batteries into the camera’s battery compartment. This chapter provides instructions on the following aspects of using WebCam Go Plus as a digital camera: Taking pictures Recording audio...
  • Page 27: Taking Pictures

    Taking pictures 1. Unplug the USB cable from the camera. 2. Press the On/Off button on the camera. The number of images you can take is shown by the Image counter on the LCD display. See Figure 1-2 on page 1-3. 3.
  • Page 28: Recording Audio

    4. Aim the camera at the desired object, using the camera’s viewfinder to verify that the object is in the camera’s view. Note: The object should be at least 2 feet (61 cm) from the camera. 5. Hold the camera still and press the Snapshot button. 6.
  • Page 29: Customizing Camera Settings

    Customizing Use WebCam Go Control to adjust the following camera settings for photo-taking: Image size camera settings Number of frames in multiple snapshots Time interval between successive frames for multiple snapshots Level of quality Beep mode enabled or disabled For more information on Duration of the delay for taking delayed (self timer) snapshots downloading pictures and Power-saving enabled or disabled...
  • Page 30: Technical Specifications

    Technical Specifications Features and colour VGA (640 x 480) CMOS image sensor Specifications 8 MB of on-board non-volatile memory for image storage LCD counter display to indicate number of pictures left and mode of stills captured Snapshot button LEDs to indicate powered-on state and camera-readiness state High-quality, focus-free, scratch-resistant glass lens Built-in optical viewfinder Built-in Piezo transducer to provide audio cues...
  • Page 31 When attached: • Captures video at up to 30 frames per second at resolutions of 352 x 288, 320 x 240, 176 x 144 and 160 x 120 and up to 15 frames per second at 640 x 480 • Captures still images in 24-bit colour at all resolutions up to 640 x 480 Attaches to the PC via the Universal Serial Bus (USB) port Driver and Operating USB model supports Windows 98, Windows Millennium and Windows 2000...
  • Page 32 Video formats 24- and 16-bit RGB 4:2:0 YUV Planar JPEG Exposure control Automatic (optional manual control with software) colour balance Automatic (optional manual control with software) Colour matrix Preset and integral to camera Field-of-view 52 degrees (horizontal) Depth-of-field 2 feet (61 centimeters) to infinity Port compatibility Universal Serial Bus port Technical Specifications A-3...
  • Page 33: Troubleshooting

    Troubleshooting The setup program for WebCam Go Plus does not run automatically after you insert the Problem Installing installation CD into the drive. Software Cause The AutoPlay feature in your Windows system may not be enabled. Solution To install the software from the CD: 1.
  • Page 34 An application reports that the video driver is already in use, or that the camera cannot be found. Solution Do the following: The camera is not properly connected. To resolve this problem, ensure that the camera’s USB connector is inserted, and that the USB host controller is enabled in the BIOS.
  • Page 35 Solution Do the following: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel window, double-click the Scanners & Cameras icon. The Scanners & Cameras Properties dialog box appears. 3. On the Devices tabbed page, select the entry Video Blaster WebCam Go Plus (WDM) and then click the Properties button.
  • Page 36: Note On Usb Compatibility

    Note on USB Compatibility While testing WebCam Go Plus on PC motherboards with integrated Universal Serial Bus (USB) ports, we encountered a small number of motherboards that do not meet the USB specification exactly. These and other non-USB-compliant motherboards may not operate correctly with WebCam Go Plus.
  • Page 37: Technical Support

    We are committed to giving you the best product as well as the best technical support. For fast and efficient Technical Support solutions, please use the Creative Web Support services in the first instance. If your Creative product was pre-installed in your computer, your primary source of technical support is the Personal Computer supplier who provided the system.
  • Page 38: If You Have A Problem

    Please retain all contents including packaging and proof of purchase until you are fully satisfied with product. Problem If you have a problem installing or using your Creative product, please use the Creative Web Support and/or Telephone Support services for assistance. Note the following information for reference should you require technical assistance:...
  • Page 39 More than 30 days since Contact European Technical Support to clarify the nature of the problem and to obtain details of our repair returns procedure. Creative Labs requires that all returns for repair/ date of purchase replacement must first be issued with an authorisation number.
  • Page 40: Returning A Product For Repair

    90 days from the date of shipment from Creative, or what is left on the original item’s warranty, whichever is longer. To avoid tariffs when shipping a product to Creative Labs from outside the E.U., you must complete the relevant customs documentation before shipping the product (please allow 30 days).
  • Page 41: Limited Warranty

    This warranty gives you specific arising from or relating to the use of this product, even if Creative or its licensors have legal rights. You may have other been advised of the possibility of such loss.
  • Page 42: Creative European Help Line

    Horario de oficina Sábados, domingos y festivos Cerrado Maandag-Vrijdag Kantooruren Zat.-Zon. & Nationale Feestdagen Gesloten Segunda a sexta-feira Horário de expediente Sábado, domingo e feriados Fechado Internet To receive technical support via the Internet, please e-mail: support@europe.creative.com Web Site www.creative.com...

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