Warranty And Repair Conditions; Warranty; Repair - I.E.M. Heart Beat Instruction Manual

10 Warranty and repair conditions

10.1 Warranty

1. HDP GmbH provide a one year warranty on the blood pressure measuring unit
from the date of purchase. The correctly completed warranty card or invoice
constitute evidence of the date of purchase.
2. Deficiencies due to material defects or manufacturing errors will be corrected
free of charge within the warranty period.
3. Services provided under warranty do not extend the period of warranty, either
for the unit itself or for selected components.
4. The following are excluded from the warranty:
a) all damage resulting from incorrect handling, e.g. failure to observe the
instructions for use.
b) damage attributable to repair or intervention by the retailer or unauthorised
third parties.
c) Damage occurring in transit between the manufacturer and the user or
during return to the customer service department.
d) Accessories subject to normal wear and tear (cuff, batteries, etc.).
5. Liability for direct or indirect damage caused by the equipment is also excluded
even if the damage to the unit is recognised as covered by the warranty.
6. Lost warranty cards cannot be replaced. Warranty cards altered without
justification are invalid.
7. Further claims, for whatever reasons these are made, are excluded.
HDP provides no warranty for the batteries supplied with the equipment.

10.2 Repair

In the case of a warranty claim, please complete the warranty card with your exact
name and address and full details of the fault. Please contact your dealer for
information on methods of dispatch.
42