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Huawei G620S-L01 Faqs

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HUAWEI G620S-L01/L02/L03
Smartphone FAQs
Issue
01
Date
2014-09-10
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei G620S-L01

  • Page 1 HUAWEI G620S-L01/L02/L03 Smartphone FAQs Issue Date 2014-09-10 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: Table Of Contents

    1.9.2 What can I make a three-way calling, and how do I switch among calls? ............23 1.9.3 Does my phone support dual micro-SIM cards? ....................23 1.10 Multimedia Messaging ............................23 Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 4 1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback?.....36 1.21 What line order does the headset use? .........................36 Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 2.8.9 How do I enable or disable the data service? ......................66 2.8.10 How do I view my phone's data service status or turn off the data service? ............66 Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 6 2.25 Does my phone support OTG? ..........................82 2.26 Can I use power adapters other than the included one to charge my phone? ............82 2.27 What are the special features of my phone? ......................82 Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7 3.12 Can I view and edit Word, Excel, PPT, and PDF files on my phone? ..............90 3.13 How are the phone ROM and RAM allocated? ....................90 3.14 How do I check the available space in the internal storage and microSD card? .............92 Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 8: Basics

    WCDMA Band 8 (WCDMA 900): 880–915 MHz (UL), 925–960 MHz (DL)  GSM (GSM 850): 824–849 MHz (UL), 869–894 MHz (DL)  EGSM (GSM 900): 880–915 MHz (UL), 925–960 MHz (DL) Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 9 GSM/EGSM (GSM/GPRS 850/900): +33 dBm (Power Class 4)  DCS/PCS (GSM/GPRS 1800/1900): +30 dBm (Power Class 1) HUAWEI G620S-L03:  LTE FDD Band 2/Band 7: 19.5–25 dBm (Power Class 3) Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 10 Standard micro USB, microSD card slot, 3.5 mm headset External memory  microSD Card (up to 32 GB) support MSM8916™, 1.2 GHz Quad-core CPU  Processor Qualcomm ® Memory  ROM: 8 GB Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 11: Specifications

    Input: 100–240V, 50/60 Hz, 0.2 A  Output: 5 V, 1 A Certification  GCF, CE, FCC, BQB, Wi-Fi, WHQL, RoHS, REACH, WEEE, Google TA  NFC (only for HUAWEI G620S-L01) Sensor  Proximity sensor  Light sensor  Digital compass ...

  • Page 12: Software Specifications

    *.mp4, *.3gp Software update  HOTA online update  Update using a microSD card USB function  Mass Storage  USB Tethering  Charging STK/USAT  Support STK/USAT Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 13: Selling Points

     5inches HD IPS 1.4 Your Phone at a Glance In any screen, you can:  Touch to return to the previous screen or exit the application. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 14: Installation

    Press the Power and Volume Down keys at the same time to capture a screenshot. 1.5 Installation Huawei G620S-L01/L02/L03 phones support micro-SIM cards. To replace or purchase a micro-SIM card, contact your service provider. Huawei G620S-L01/L02/L03 phones support a single micro-SIM card and microSD cards.

  • Page 15: Home Screen

    Figure 1-1 Installing a micro-SIM card and a microSD card 1.6 Home Screen 1.6.1 How do I quickly add or delete a home screen? On the home screen, pinch your fingers together to display the thumbnails. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 16: Application List

    Huawei G620S-L01/L02/L03 phones only support the 2D home screen. 1.6.2 Application List With Huawei Emotion UI, Huawei G620S-L01/L02/L03 phones have four idle screens by default. You can flick left or right to switch among them. You can create shortcuts for applications and widgets on the Home screen, and touch an icon to open its corresponding application or widget.
  • Page 17 HUAWEI G620S-L01/L02/L03 Smartphone FAQs 1 Basics Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 18: Editing The Application List On Home Screens

    1.6.4 How do I add a shortcut to the home screen? Touch the menu key to display widgets. Touch and hold an icon and drag it to a blank area on the home screen. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 19: Contacts

    1.7.1 Creating a Contact and Assigning a Photo to a Contact  Creating a contact Select Contacts, touch , and choose to store the contact information in the phone or the micro-SIM card. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 20 Method: Access Contacts and touch a contact to display the contact details. On the contact details screen, touch the contact photo area. Then, take a photo or choose a photo from preset pictures or the gallery. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 21: How Do I Import Contacts From And Export Contacts To A Micro-Sim Card

    Export a contacts to a micro-SIM card Choose Contacts > > Import/Export > Export to SIM card. Choose a contact you want to copy, touch EXPORT, and touch OK. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 22 Importing contacts from a micro-SIM card Choose Contacts > > Import/Export > Export to SIM card. Choose a contact you want to import to the phone, touch IMPORT, and touch Phone. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 23: How Many Contacts Does My Phone Support

    [Create new group].  Method 2: Access Contacts and Favorites, choose a group, and then touch Add members. Choose a contact to join the group and touch ADD. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 24: How Do I Manage (Copy And Back Up) Contacts

    HUAWEI G620S-L01/L02/L03 Smartphone FAQs 1 Basics 1.7.5 How do I manage (copy and back up) contacts? Choose Contacts > > Settings > Copy contacts. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 25 Choose to copy contacts from the phone or the micro-SIM card. Choose a contact to copy and touch COPY, determine to copy to the micro-SIM card or the phone, and touch Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 26: Text Messaging

    1.8.1 How do I edit an SMS message? On the New message screen, touch the text box to bring up the onscreen keyboard. The Swype input method is installed by default. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 27: How Do I Delete Or Lock An Sms Message In A Conversation? How Do I Delete Multiple Conversations Simultaneously

    Forwarding an SMS message: Open a conversation thread with a contact, touch a message you want to forward and choose Forward to forward the SMS message to a contact. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 28 Create an SMS message and touch . Access the contact adding screen, select contacts to add, and touch SELECT. The SMS message is sent to all selected contacts.  Saving drafts: Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 29: How Many Characters Are Allowed In An Sms Message

    Huawei G620S-L01/L02/L03 phones support editing the SMSC number. 1.9 Calls 1.9.1 How do I record a call? Where is the storage path? Huawei G620S-L01/L02/L03 phones do not support recording ongoing calls. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 30: What Can I Make A Three-Way Calling, And How Do I Switch Among Calls

    1.9.2 What can I make a three-way calling, and how do I switch among calls? Huawei G620S-L01/L02/L03 phones support the three-way calling. Three-way calling is also called multi-way calling or conference calling. It is a new service based on the call waiting and keeping.
  • Page 31 Add subject (the message then changes to a multimedia message). Touch to add pictures, audio clips, or videos to the message (the message then changes to a multimedia message). Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 32: I Failed To Send Or Receive A Multimedia Message. What Should I Do

    Reason: The funds in your phone service account have been used up. Solution: Try again after payment.  Multimedia messages cannot be received if your phone's available storage space is insufficient. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 33: Is There Any Restriction On The Size, Format, Or Resolution Of The File To Be Attached To A Multimedia Message

    Albums: Sorts songs by album.  All songs: Sorts all songs by name.  Genres: Songs are sorted by genre.  Playlists: Contains the playlists you have created. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 34: How Do I Create A Playlist

    Enter the playlist name and touch Save. In the displayed dialog box, touch OK. Select the songs you want to add to the playlist, and touch ADD. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 35: What Playing Modes Does My Phone Support

    1.12 Camera 1.12.1 If my phone has no microSD card installed, can I take pictures or shoot videos? Yes. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 36: My Phone Cannot Open Some Photos Or Videos. Why

    Yes. Your phone supports 1080p HD videos at 30 fps. 1.12.6 Can I turn off the shutter sound? Yes. 1.12.7 How do I switch between front and rear cameras? On the viewfinder, touch Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 37: What Video Formats And Resolutions Does My Phone Support

    Video encoding: MPEG-4, H.263, and H.264 − Audio encoding: AAC and AMR-NB − File formats: 3GP and MP4 − Maximum encoding rate: 2 Mbit/s  The network connection is unstable. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 38: What May Cause Poor Quality Of Online Streaming Media Played On My Phone

    To share an audio clip, a picture, or a video, touch and hold the file in Music or Gallery, and touch Share then Bluetooth to send the file. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 39: My Phone Cannot Be Discovered By Other Bluetooth Devices. Why

    The Bluetooth is turned on, but your phone is not set to be visible to all devices. Go to Settings and touch Bluetooth. On the Bluetooth screen, touch your device name to set your device to be visible to all nearby Bluetooth devices. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 40: What Is The Bluetooth Working Range

    If you are using the phone indoors, bring the phone to an outdoor area.  If you are using the phone outdoors, make sure you are not in a built-up area because high buildings block the satellite signals. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 41: Does My Phone Support Fm Radio? If Yes, How Do I Save Manually Found Stations

    To select a live wallpaper, touch and hold the home screen. From the displayed dialog box, touch Wallpapers. On the Wallpaper screen, touch Home screen wallpaper then Live Wallpapers. From the displayed screen, select a wallpaper. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 42: Does My Phone Support Video Calls Or Video Chats

    1.19 Can I take a screenshot? If yes, how? Yes. When the screen is not locked, press the power and volume down buttons at the same time for at least 2s to take a screenshot. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 43: Does My Phone Support Flash Playback? If Not, Can I Install A Third-Party Flash Player For Flash Playback

    The provided headset comes with a hook key. Press this key to answer or reject call or pause or resume the music playback. It cannot be used to adjust the volume. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 44: Common Settings

    Touch Settings > All > Add account. Select Email to add an Email account and Corporate to add an Exchange account. To manually set up an email account: On the account setting screen, enter your email account and password. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 HUAWEI G620S-L01/L02/L03 Smartphone FAQs 2 Common settings Touch Manual setup to display the following screen. Touch POP3 to display the following screen. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 46 HUAWEI G620S-L01/L02/L03 Smartphone FAQs 2 Common settings Configure the POP3 settings and touch Next. Configure the email receiving settings and touch Next. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 HUAWEI G620S-L01/L02/L03 Smartphone FAQs 2 Common settings Set the account name and your name and touch Next. Touch Settings > Email. After login, the following interface is displayed. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48 To automatically set up an email account: On the account setting screen, enter your email account and password. Touch Next. After your phone verifies incoming server settings, set Inbox checking frequency. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 49: Sending An Email

    For details about email account settings, contact your email service provider. Sending an email On the Inbox screen, touch , enter the recipient, subject, email content, and touch Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 50: Removing An Email Account

    On the Inbox screen, touch the menu key. From the displayed option menu, choose Settings. Touch the email account you want to remove. From the displayed screen, touch Remove account. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 51: Can I View Emails When No Internet Connection Is Available On My Phone

    On the NEW ACCOUNT screen, touch . Obtain the email box server's configuration from your email service provider's website, configure the settings, and log in to your Exchange account. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 52: Wi-Fi Setting

    On the home screen, touch Settings. Under WIRELESS & NETWORKS, turn on Wi-Fi.  If the Wi-Fi is disabled, drag the slide to the right to enable the Wi-Fi. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 53: What Wi-Fi Protocols Does My Phone Support

    Wi-Fi signals. What can I do?  Verify that the Wi-Fi hotspot's service set identifier (SSID) is not hidden.  Restart the Wi-Fi function on your phone.  Restart your phone. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 54: How Do I Know Whether My Phone Is Using Its Mobile Data Connection Or A Wi-Fi Connection To Access The Internet

    Change the Wi-Fi sleep policy as follows: On the home screen, touch Settings. Under WIRELESS & NETWORKS, touch Wi-Fi. On the displayed Wi-Fi screen, touch From the displayed option menu, choose Advanced. Set Keep Wi-Fi on during sleep to Always. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 55 If the phone is not charging, it disconnects a Wi-Fi connection when it has been idle for 15 minutes.  Never (increase data usage): Disconnect a Wi-Fi connection when the phone has been idle for 15 minutes. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 56: Can I Use My Phone As A Mobile Wi-Fi Hotspot And Access The Internet From Another Device Using My Phone's Data Connection

    After the device finds your mobile phone using Wi-Fi, you can access the Internet from the device using your mobile phone's data connection. You can also set the hotspot name and security parameters by touching Configure Wi-Fi hotspot. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 57: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    In the displayed dialog box, select Static for IP settings. Enter the IP address (mostly 192.168.1.***), gateway address (mostly 192.168.1.1), and domain name (DNS address). Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 58: How Do I Set My Phone To Work As A Modem And Provide Internet Access For Computers

    Settings > WIRELESS & NETWORKS > More > Tethering & portable hotspot. Then the computer can connect to your phone over Wi-Fi to access the Internet. Currently, this function is available to computers running Windows. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 59: Tone Settings

    2.6 Tone Settings 2.6.1 How do I set the phone ringtone? Go to Settings. Touch Sound then Phone ringtone. From the displayed screen, select a ringtone and touch APPLY. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 60: How Do I Turn On Or Off Vibration For Incoming Calls And Messages

    2.6.2 How do I turn on or off vibration for incoming calls and messages? Choose Settings > Sound > Vibrate when ringing. Ensure that Sound is enabled. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 61: How Do I Set A Custom Audio File As The Ringtone Or Notification Tone

    Notification ringtone. If the audio file you selected is saved on the microSD card, the ringtone is changed to the default one after you remove the microSD card. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 62: How Do I Set The Ringtone For A Contact Group

    The phone does not support this function. 2.6.5 How do I disable touch sounds? Choose Settings > Sound > Touch sounds to enable or disable Touch sounds. Ensure that Touch sounds is enabled. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 63: Language And Keyboard

    2.7.1 What languages does my phone support? How do I change the phone language? On the home screen, choose Settings > Language & input > Language. Then select a language in the language list. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 64: I Installed A New Text Input Method But Cannot Use It. Why

    2.7.2 I installed a new text input method but cannot use it. Why? On the home screen, choose Settings > Language & input. Select the installed input method, touch Default, and select a language from the language list. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 65: How Do I Change The System Font Size

    2 Common settings 2.7.3 How do I change the system font size? On the home screen, choose Settings > Display > Font size. Select a font size. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 66: What Text Input Methods Does My Phone Support

    Swype input method. 2.7.5 Does my phone support the stroke input method? Yes. You can set the input mode in the language settings. The following uses Huawei Swype input method as an example to describe how to enable the stroke input.
  • Page 67 HUAWEI G620S-L01/L02/L03 Smartphone FAQs 2 Common settings Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 68: How Do I Turn Off The Key Press Sound

    2.7.6 How do I turn off the key press sound? In the input method settings, you can turn on or turn off the key press sound. The following uses Huawei Swype input method as an example to describe how to turn off the key press sound.

  • Page 69: Internet Access

    To save a web page to bookmarks, touch . From the displayed option menu, choose Save to bookmarks. On the displayed screen, set parameters and touch OK. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 70: Can I Log In To My Email Account Using The Browser On My Phone

    Internet Explorer. 2.8.5 How do I save an image from a web page? Touch and hold the image and choose Save image from the displayed option menu. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 71: How Do I Set My Browser's Home Page

    2 Common settings 2.8.6 How do I set my browser's home page? Open the browser. Touch . From the displayed option menu, choose Settings. Touch General > Set homepage. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 72: How Do I Save A Web Page For Offline Reading

    Insert a SIM card into your phone. The phone automatically configures APN settings. To view the APN settings, go to Settings. Touch Mobile networks > Access Point Names (APN). Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 73: How Do I Enable Or Disable The Data Service

     indicates that the data service is turned off. To turn on the data service, touch this icon. indicates that the data service is turned on. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 74: Can I Use My Phone To Access The Internet During A Call

    Go to Settings. Under WIRELESS & NETWORKS, touch More. On the displayed screen, touch VPN. You must set a lock screen PIN or password before you can use the VPN function. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 75: Screen Lock

    2.9 Screen lock 2.9.1 How do I enable a screen lock that must be unlocked using a PIN? Go to Settings and touch Security > Screen lock. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 76: How Do I Use The Face Unlock Function

    Choose Face unlock during enabling a screen lock. 2.9.3 How do I enable a screen lock that must be unlocked using a pattern? Go to Settings and touch Security > Screen lock > Pattern. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 77: How Many Times Can I Try The Screen Unlock Pattern Before My Phone Becomes Permanently Locked? Can I Unlock The Phone By Sending An Email From My Gmail

    Your phone will not be permanently locked even if you incorrectly draw the unlock pattern for several consecutive times. However, your phone will postpone your next attempt time. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 78: How Do I Lock And Unlock The Screen

    PIN or drawing the unlock pattern. 2.10 Alarm 2.10.1 How do I add and remove an alarm? Touch Clock. Access the alarm screen. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 79: Will The Alarms Go Off When My Phone Is Powered Off

    JAVA. 2.11.2 How do I download third-party applications? You can log in the preconfigured client (for example, Play Store) to download third-party applications. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 80: Can I Change The Default Installation Location For Applications

    Which software does my phone come with? Which software can be uninstalled? Go to Settings. Choose All > Manage apps to view all preconfigured software. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 81: Task Manager

    You can manage downloaded, running, or all applications. 2.12.2 How do I access the application management screen? Touch and hold on any screen to access the application management screen. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 82: What Does The Application Management Screen Look Like

    Touch an icon to open the application. Touch to close a running application. 2.13 Weather Lock  Touch the weather clock area on the home screen to set the weather clock area. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 83: Developer Options

    On the home screen, choose Tools > Weather to set display mode and manage cities. 2.14 Developer options Go to Settings and choose About phone. Quickly touch Build number for three consecutive times to access the developer options page. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 84 Show CPU usage: Show current CPU usage. Force GPU rendering: Use 2D hardware acceleration in applications. Window animation scale: Control the animation scale. 10. Background process limit: Limit the number of background processes. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 85: Can I Synchronize My Phone's Date And Time With The Network

    Yes. You can connect your phone to a computer using a USB cable to the available storage space of the microSD card, but not the phone's internal storage. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 86: How Do I Free Up The Internal Storage

    2.18 How do I adjust the screen brightness? Go to Settings and touch All > Display > Brightness. Select Automatic brightness or drag the slider to adjust the screen brightness. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 87: Does My Phone Support Any Power-Saving Functions For Key Backlight

    Method 1: Go to Settings, and touch Airplane mode to turn it on or off. Method 2: Press and hold the power button. Turn on or off Airplane mode on the displayed option menu. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 88: How Do I Restore My Phone To Its Default Settings

    2.21 How do I restore my phone to its default settings? Go to Settings and touch All > Backup & reset > Factory data reset. Touch Reset phone to restore your phone to its factory settings. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 89: How Do I Enter And Exit Safe Mode

    2.26 Can I use power adapters other than the included one to charge my phone? Only Huawei chargers can be used to charge your phone. Your phone has a charging protection circuit. However, it is recommended that you use the power adapter provided with your phone, because non-standard power adapters may generate excessive current that shortens your battery's life span or lower current that prolongs the charging time.

  • Page 90: How Do I Operate The Screen If The Talkback Mode Is Enabled

    2.28.2 How do I enable the Talkback mode? Set the phone language as English. Go to Settings and choose All >Accessibility> Talkback to enable the Talkback mode. On the displayed dialog box, touch OK. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 91: How Do I Turn Pages In Talkback Mode

    Find Settings by touching an icon on the screen and determining whether what you hear from your phone is what you touched. Double-touch the screen to go to Settings. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 92 Find Talkback according to the voice notification and double touch the screen. Find the Talkback switch and then double touch the screen. On the Stop Talkback dialog box, touch OK to disable the Talkback mode. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 93: How Do I Unlock The Screen In Talkback Mode

    Touch the lock icon. If what you hear is what you touched, double touch the screen. Keep your fingers on the screen. When the Camera/SMS/phone/unlock icon is displayed, slide to any direction to unlock the screen. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 94: How Do I Use The Status Bar

    HUAWEI G620S-L01/L02/L03 Smartphone FAQs 2 Common settings 2.28.6 How do I use the Status bar? Use both fingers to drag down the Status bar. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 95: Others

     If the CPU usage is high and multiple background processes are running, restart the phone to close unwanted processes and applications. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 96: My Customized Wallpaper Automatically Stretches

    3.9 Can I use my phone for recording? Yes. Your phone comes with the recorder function. 3.10 Does my phone come with a protective film? It varies depending on specific versions. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 97: Does My Phone Support Mobile Tv

    This third-party application. partition also stores application files for applications installed by users. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 98 Total 1 GB All the preceding partition sizes are for your reference only. The size of each partition varies depending on specific versions. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 99: How Do I Check The Available Space In The Internal Storage And Microsd Card

    Your phone comes with an internal storage media whose storage capacity depends on the chip product specifications while the storage capacity of the SD card depends the SD card your phone uses. Issue 01 (2014-09-10) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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