Clearing Paper Jams - Wayne DW-10 Operation Manuals

3.2 Clearing Paper Jams

If paper exit is blocked, the paper is bent and stored in the paper chute. Three receipts will
be stored in the chute before a jam occurs.
Follow the steps below and the numbered photos on the adjacent page to clear a paper jam:
1. Open the printer door. 1
2. Open the paper chute access door by pressing the door towards the rear with both
thumbs. 2 and 3
3. Remove the jammed paper. 4 and 5
4. Close the paper chute access door and the auto cutter mechanism should initialize and
the alarm should clear. Reload paper. 6
5. If the auto cutter is jammed with paper or any other reason, press the FEED button first.
6. If the auto cutter error continues, turn the cutter gear manually as shown below.
CAUTION:
The print head is hot immediately after printing. Do not touch
.
Note: If the print head is jammed, open the print head as shown above and wipe off
any debris on the heating element of the head using a cotton swab.
CAUTION:
The print head is hot immediately after printing. Do not touch.
10
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Chute access door
Head up lever
Print head
Cutter gear
P/N 000-920921- Rev 0D 04/2015
Rotate direction