Ford TRANSIT 2018 Owner's Manual page 444

Issue
The device needs to be
re-indexed.
The device has a lock
screen enabled.
When I connect
my device, I
sometimes do This is a device limitation.
not hear any
sound.
Issue
Failed connection.
Disconnecting after
successful connection.
2018 Transit (TTH) Canada/United States of America, JK3J 19A321 AA enUSA, Edition date: 201705, First Printing
SYNC
USB and Bluetooth Stereo issues
Possible cause
Wi-Fi Issues
Possible cause
Password error.
Weak signal.
Multiple Access points
within range with the same
SSID.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
441
3
Possible solution
Update media index. See Settings (page
423).
Make sure your device is unlocked before
connecting it to SYNC 3.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Verify password.
Check for a poor Wi-Fi
signal.
Use a unique name for your
SSID, don't use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Possible solution