Status And Diagnostic Menu; System Status; Message Log - AudioCodes Mediant 3000 User Manual

User's Manual
5.10

Status and Diagnostic Menu

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To access the Status and Diagnostics menu:
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To access the Status & Diagnostics page, click on the Status & Diagnostics button
on the Navigation Bar. The Status & Diagnostics appear in the Navigation Tree
displaying the following menu options:
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System Status

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Performance Monitoring
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VoIP Status
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5.10.1 System Status

5.10.1.1 Message Log

The Message Log is similar to a Syslog. It provides debug messages useful in pursuing
troubleshooting issues.
The Message Log serves the Web Server and is similar to a Syslog server. It displays
debug messages. It is not recommended to use the Message Log page for logging errors
and warnings because errors can appear over a prolonged period of time, e.g., a device
can display an error after running for a week. Similarly, it is not recommend to keep a
Message Log session open for a prolonged period (refer to the Note below). For logging of
errors and warnings, refer to 'Syslog'.

To activate the Message Log:
1. Open the Message Log page (Status & Diagnostics tab > System Status menu >
Message Log); the Message Log page is displayed and the log is activated.
2. After receiving messages - Using the scroll bar, select the messages, copy them and
paste them into a text editor such as Notepad. Send this txt file to Technical Support
for diagnosis and troubleshooting as needed.
Version 6.6
Message Log - Refer to 'Message Log' on page 161
Device Information - Refer to 'Device Information' on page 162
Ethernet Port Information - Refer to 'Ethernet Port Information' on page 163
Carrier-Grade Alarms

Active Alarms - Refer to 'Active Alarms' on page 163
Trunk Utilization - Refer to Viewing Trunk Utilization on page 165
Viewing MOS per Media Realm - Refer to 'Viewing MOS per Media Realm'
on page 166
Trunk & Channel Status - Refer to 'Trunk & Channel Status' on page 168
IP Interface Status - Refer to 'IP Interface Status' on page 170
Performance Statistics - Refer to 'Performance Statistics' on page 171
Timing Module Information - Refer to 'Timing Module Information' on page
171
Components Status - Refer to 'Components Status' on page 172
Figure 125: Message Log Screen
5. Configuration Using the Web Interface
161 Mediant 3000 with TP-6310 & TP-8410