Toyota Tacoma 2018 Owner's Manual page 678

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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
If you lose your keys or mechanical keys, new genuine mechanical keys
can be made by your Toyota dealer. (→P. 107)
If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 110)
The doors cannot be locked or unlocked
Is the key battery weak or depleted? (→P. 537)
Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (→P. 197)
Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
The function may not operate properly due to the condition of the radio
wave. (→P. 126)
The rear door cannot be opened (Double Cab models only)
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 115)

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