Trouble-Shooting - T+A DAC 8 User Manual

Many problems have a simple cause and a correspondingly simple solution. The following
section describes a few difficulties you may encounter, and the measures you need to take to
cure them. If you find it impossible to solve a problem with the help of these notes please
disconnect the unit from the mains and ask your authorised  specialist dealer for advice.
Machine does not switch
on
Machine cannot be
controlled by IR remote
control.
Operating system no
longer responds
Machine does not
respond to control
commands
Windows error message
when the DAC 8 is
connected
Trouble shooting
Cause 1:
Mains lead not plugged in correctly.
Remedy:
Check connection, push connector in firmly.
Cause 1:
Incorrectly inserted battery or flat battery in the remote control
handset.
Remedy:
Re-install battery correctly or fit new one.
Cause 2:
The remote control transmitter has no direct line-of-sight with
the unit.
Remedy:
Make sure that the remote control transmitter has direct line-of-
sight contact with the receiver - note that glass doors can
interrupt the connection.
Maximum range between transmitter and receiver: approx.
8 metres.
Be sure to position the receiver where it is not subjected to
direct sunlight or very bright artificial light. Fluorescent tubes
and energy-saving lamps are powerful sources of interference.
Cause :
The DAC 8 was switched off during playback.
Remedy :
Stop playback and close Media Player before switching off the
DAC 8.
Cause :
The DAC 8 is controlled via the Control socket (RS 232), in
which case the machine's integral controls may be blocked.
Remedy :
Set up your control software in such a way that it is possible to
operate the machine; alternatively disconnect the control cable.
Cause :
The machine is set up for USB 2 operation, but no drivers are
installed.
Remedy 1:
Install the appropriate driver before connecting the DAC 8 to
the computer.
Remedy 2:
If you wish to play audio files with a maximum sampling
frequency of 96 kHz you can switch the DAC 8 to USB 1; no
drivers are required in USB 1 mode.
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