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Axis 2460 User Manual

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AXIS 2460
Network DVR
User's Manual

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  • Page 1 AXIS 2460 Network DVR User’s Manual...

  • Page 2: About This Document

    About This Document This document is intended for both administrators and users of the AXIS 2460 Network DVR, and is applicable for firmware release 3.10 and above. The document contains information for configuring, managing and using the unit, as well as a general overview of the product functionality.

  • Page 3: Table Of Contents

    Checking The Hardware Inventory ........11 Installing the AXIS 2460 Network DVR ....... . 12 Network Installation .
  • Page 4 AXIS 2460 User’s Manual The Factory Default Settings......... 49 Appendix A - Recording Storage and Reduction .

  • Page 5: Product Overview

    AXIS 2460 User’s Manual Product Overview The AXIS 2460 Network DVR (Digital Video Recorder) records directly from up to four analog video cameras via standard video cabling. All administration and viewing of recorded material is via a standard web browser (Internet Explorer) over a TCP/IP network.
  • Page 6 Secure Storage - The AXIS 2460 ensures that no recordings are totally lost in the case of a disk failure. This is accomplished by virtue of the fact that a recording consists of a series of images that are much the same and which are distributed among all the connected hard disks in a sequential fashion.
  • Page 7 The built-in firewall guards against unauthorized use of the AXIS 2460. The AXIS 2460 makes it easy to set up events. When all of Fully Configurable Event Settings - the criteria for the event have been fulfilled, the event will begin to record. It is also possible to configure pre-buffers and a fixed recording duration, as well as send event notification via e-mail.
  • Page 8 The Point-to-Point Protocol (PPP) support allows you to use your AXIS 2460 remotely over a serial link, just as if it were located on your local network. You can initially set up the unit over the network, or from a computer connected directly by the supplied Null Modem cable, and then access it via a standard Dial-up (PPP) connection.

  • Page 9: Description

    AXIS 2460 User’s Manual Description Please read the following information to familiarize yourself with the AXIS 2460, making particular note of where the connectors and indicators are located. This section provides a useful reference when installing the product. The Front Panel Please refer to the numbered explanations for a brief description of the indicators on the front panel.

  • Page 10: The Rear Panel

    This button will reset the unit to the original factory default 4 Alarm inputs, 1 relay output, and the RS-485 port are 10baseT Ethernet or 100baseTX Fast Ethernet via the RJ-45 socket. This switch should only be used after shutting down the unit AXIS 2460 User’s Manual...

  • Page 11: Mounting The Recorder

    Checking The Hardware Inventory Check the items supplied with your AXIS 2460 against the list below and contact your dealer if you find anything is missing or damaged. Item...

  • Page 12: Installing The Axis 2460 Network Dvr

    Important! The AXIS 2460 was developed for use with Microsoft Internet Explorer (5.0 or higher) running on Win- dows 98/ME/XP/NT or 2000. This is because the viewing of live images and the built-in Video Player both require an ActiveX control for their function, which is currently only supported by Internet Explorer.
  • Page 13 Check that the Power Indicator is permanently lit and that the Network Indicator flashes intermittently. Exit Ping. The IP address has now been set and you are ready to access the AXIS 2460 from your browser, as described below.
  • Page 14 Installing the AXIS 2460 Network DVR Verifying and Completing the Installation From Your Browser 1. Start your browser and enter the IP address of your AXIS 2460 in the location/address field. Any cameras connected to the unit will be shown as disabled. Click the links provided to enable them.

  • Page 15: Installing Via The Null Modem Cable

    Important! • Although instructions for installing the AXIS 2460 using a null modem cable are provided below, it is recommended that, whenever possible, the unit is initially installed and configured over a network.

  • Page 16: Creating A Dial-Up Networking Connection

    Installing the AXIS 2460 Network DVR Creating a Dial-Up Networking Connection Follow the steps below to create a dedicated Dial-Up connection to your Network DVR: Click the Start button, Settings, Network and Dial-up Connections, and finally, Make New Connection. Click Next> when the Wizard starts.
  • Page 17 Step 3 - Verifying the Connection and Completing the Installation Having started your Dial-Up connection, as described above, you can quickly test the connection by accessing the AXIS 2460 from your browser (Internet Explorer). Type in any URL containing a period in the address field of your browser to display the AXIS 2460 Start Page, as shown here.

  • Page 18: Connecting And Configuring Cameras

    3. Connect power to the camera. 4. Now start your browser and enter the IP address of your AXIS 2460, as described in the installation section. The camera will probably be indicated as being Disabled. Click the link provided to go to the configuration page for the camera, and enable it by checking the box.

  • Page 19: Pan Tilt Zoom

    If you are using a Pan Tilt Zoom (PTZ) unit to control the camera’s position, click the Modify button to create and modify preset positions. See also the online help for more information on how to set up Preset positions. Connecting and Configuring Cameras Click the button to have the AXIS 2460 automatically detect...

  • Page 20: Setting Up Events And Alarms

    Please refer to System Options, on page 37. About Events Each recording made by the AXIS 2460 Network DVR is the result of a configured Event. An event is a set of parameters that define the conditions that must be met before any recording is made.

  • Page 21: Creating A Simple Event

    AXIS 2460 User’s Manual The Recording Options Overview allows you to: • Define the Recording Mode to use for the entire system. This will determine how quickly the recordings will be reduced, before eventually being deleted. Select the appropriate radio but- ton for Normal, Extended or Extended - Long.

  • Page 22: Configuring Alarms

    Before setting up an alarm-controlled event, one or more alarm inputs must first be configured. The AXIS 2460 has four alarm inputs and one output relay. These are configured individually and can be enabled or disabled. The mode of operation is either Generated When Circuit is Open (Falling) or Generated When Circuit is Closed (Rising).

  • Page 23: Complete Event Settings

    The AXIS 2460 can hold a maximum of 25 events. The text at the bottom of the event list shows how many events are currently in use, and how many more can be added.

  • Page 24: Editing Events

    Setting up Events and Alarms To remove an event from the AXIS 2460, click the Remove button to the right of the event in the list. A removed event is preserved on the AXIS 2460 until the recordings generated by it have been removed, at which point the event is automatically deleted. If there is no...

  • Page 25: Alarm Input Settings

    AXIS 2460 User’s Manual Note that this is the desired frame rate. The actual frame rate will depend on the number of enabled cameras and if these cameras are synchronized or not. When using more than one camera, the frame rate for each camera can be calculated by dividing the frame rate for 1 camera by the number of cameras used.

  • Page 26: Pan/Tilt/Zoom Control

    Once the output relay has been activated by the event, it will remain active as long as the event is recording. If the heading for the Output relay is marked as Disabled, click the Alarm Settings button to go to the alarms page. AXIS 2460 User’s Manual...

  • Page 27: Complete Alarm Settings

    This section describes how to configure alarms for the four inputs and one output. Note that this describes the configuration of the physical alarm devices connected to the Network DVR. These settings will also influence the behaviour of the alarm LEDs on the front panel.

  • Page 28: Event Examples

    2. Set the alarm activation to Alarm Triggered During Time Period. 3. Set the weekdays and times when the event will be enabled. 4. Set the alarm input settings to 1-Active, 2-----, 3-----, 4-----. 5. Configure a recording duration of 5 minutes. AXIS 2460 User’s Manual...
  • Page 29 AXIS 2460 User’s Manual Setting up Events and Alarms Example 3 - Entry to Boiler Room at night. This event should be configured as follows: 1. Set the cameras to 1 and 3. 2. Set the alarm activation to Alarm Triggered During Time Period.

  • Page 30: Working With Recordings

    The AXIS 2460 records and manages the recordings on the connected disks so that disk capacity is always used to its maximum extent. The frame rate of a recorded sequence is reduced over time, so that eventually the recordings are overwritten.
  • Page 31 Include time in search. After selecting the search criteria, click Search. Searching using time criteria means that the AXIS 2460 will display those recordings that were running at that particular time, (i.e. the time can be anywhere in the recording and not necessarily at the start).
  • Page 32 A recording cannot be manually deleted. The only way to do this is to reformat the disks, in which case all recordings will be deleted. Search Time X icon and as Locked by the AXIS 2460 User’s Manual Time icon. A...

  • Page 33: The Axis Video Player

    AXIS 2460 User’s Manual The AXIS Video Player The AXIS 2460 includes the AXIS Video Player for viewing your recordings. The player will start whenever a recording is played back, using the Play button in the recordings list. Playback commences automatically, from the start of the event. If there was a pre-buffer configured then this will not automatically be played.

  • Page 34: Alarm Inputs

    Each alarm input is indicated by an LED in the upper right corner of the player window. When playback reaches a point in the recording where an alarm was triggered, this will be indicated by the LED changing color to yellow. AXIS 2460 User’s Manual button. To skip to the end, click the slider and/or...

  • Page 35: Other Functions

    AXIS 2460 User’s Manual Other Functions Magnify - Click the Magnify icon to increase the size of the image. Click it again to return to the default size. To save a JPEG snapshot from a recording, find the point in the recording Snapshot - from which you wish to save a snapshot.

  • Page 36: About Codecs

    Working with Recordings AXIS 2460 User’s Manual About Codecs The word codec (as used in this manual) is short for compressor/decompressor. Codecs are various types of computer algorithms that are applied to audio, video, and image files, to compress the size of the files. The benefit of this is that the files do not use as much disk space when stored, or as much network bandwidth when streamed.

  • Page 37: System Options

    Important! • When accessing the AXIS 2460 for the first time, you will be assumed to be the product’s administra- tor and will be logged in as such, with the user name root and the default password pass. • You should change the root password as soon as possible. Until this has been done, the security fea- tures in the product will not be enabled.

  • Page 38: System Options Overview

    Set the system time, manually or automatically. Create and delete users and passwords, and modify the Administrator’s password. Protect your AXIS 2460 against unauthorized access, using the built-in firewall. Allowed IP addresses and protocols can be specifed. Provides tools for restarting the server, formatting all disks and for resetting to the factory default settings.

  • Page 39: Network Settings

    If you are running a DNS server on your network and wish to connect to the Host Name - AXIS 2460 using a name, then enter the product’s host name here. The host name is usually the same as the assigned DNS Name. A host name is always the first part of a Fully Qualified Domain Name and is always one word, with no period.

  • Page 40: Bandwidth Control

    HTTP Port - Enter the HTTP port the AXIS 2460 will use. The default setting is 80. Alterna- tively, any port in the range 1024-65535 may be used, but check first with your system administrator before changing the default setting. See also Firewall Settings, on page 46.

  • Page 41: Com-Ports

    AXIS 2460 User’s Manual System Log Message Settings The AXIS 2460 can send system log messages (e.g. errors) to notify the recipient that a system event has occurred. After selecting the required level, each time there is an occurence of this type, a message will be generated. There are 3 levels to choose from: •...

  • Page 42: Modem Settings

    System Options on the main Administration page). Modem Settings If you are intending to use your AXIS 2460 over a dial-up modem connection, define the appropriate communication settings for your modem and click the Save button. Note that a modem can be used only on COM-port 2.

  • Page 43: Isp Settings

    If the communication settings are not displayed after clicking Save, it is likely that the default initializa- tion string used by the AXIS 2460 is incompatible with your modem. In this case, you must enter the cor- rect initialization string for the connected modem and click Save once again.
  • Page 44 (at least according to the local time seen by the user). Most impor- tantly, all of the recordings stored on the AXIS 2460 are always available - even if the clock is set back.

  • Page 45: Adding Users

    The Users list displays all the users authorized to use the Network DVR. Important! • When accessing the AXIS 2460 and the administration tools for the first time, you will be assumed to be the Administrator and will be logged in as such, with the user name root and the default pass- word pass.

  • Page 46: Deleting Users

    After adding the above information click the Add New button or the Save button to save the changes. Note: If you are accessing the AXIS 2460 via a proxy server, the proxy server's IP address must be added to the list of allowed IP numbers. Click this button to enable or disable the firewall function.

  • Page 47: Maintenance

    • Clean - Erases ALL recordings and formats ALL of the hard disks. • Restore - Erases and formats all disks and resets the DVR to its factory default settings. See also the description of how to reset to the factory default settings on page 49.

  • Page 48: Support

    The Server Report displays a listing of important information about the Server Report - AXIS 2460. If you need to contact the Axis Support desk for help with a problem, please include this report with your query. This link opens a page that shows buttons for opening the available log files, Log Files - that is;...

  • Page 49: The Factory Default Settings

    Follow the instructions below to reinstate the product factory default settings using the Control Button: 1. Switch off the AXIS 2460 by pressing the Power button on the front panel. 2. Press and hold the Factory Default Button pressed, and press the Power button again.

  • Page 50: Appendix A - Recording Storage And Reduction

    Recording Storage and Reduction Appendix A - Recording Storage and Reduction The AXIS 2460 records and manages the stored images on the connected disks so that the storage capacity is always used to its maximum extent. Once the disks are filled, something must be done to make space available for new recordings.

  • Page 51: Normal Mode

    AXIS 2460 User’s Manual The recording mode will apply to the whole system and is selected on the Recording Options Overview page in the administration tools. The following diagrams provide a graphical overview of how a recording (identical in all three cases) will be reduced and stored by the different recording modes.
  • Page 52 If the Recording Mode is best explained as a function that reduces the frame rate of recordings stored in the AXIS 2460, then Priority can be described as the means of controlling the speed of the Recording Mode. The higher the priority, the more the reduction process will be slowed down.
  • Page 53 AXIS 2460 User’s Manual The available priorities are as follows: Top Priority - Slows the reduction process down the most. High Priority Normal Priority - This is the default level for a new event. Low Priority Note: None of the available Priority levels will affect the Normal Recording Mode.

  • Page 54: Appendix B - The Led Indicators

    •The indicators will also show amber at initial power to the unit, as well as green and/or red dur- ing the unit’s start-up phase. This is normal and does not indicate a malfunction. •The Power indicator also flashes green and amber during a firmware upgrade. AXIS 2460 User’s Manual Amber Goes to amber when powering down.

  • Page 55: Appendix C - Troubleshooting

    Please see Installing the AXIS 2460 Network DVR, on page 12. 4. If this does not solve the problem, disconnect the AXIS 2460 from the network and run the PING command again. See the table below for an interpretation of the results.

  • Page 56: Symptoms, Possible Causes And Remedial Actions

    55). If this returns no response or similar, then this diagnosis is probably correct. In Windows, check that the IP address for your AXIS 2460 is on the same subnet as your workstation. Exactly how this is done varies from one version of Windows to another.
  • Page 57 AXIS 2460 User’s Manual Symptoms Possible causes Cannot access the connected Faulty configuration. modem. Faulty cabling. Poor quality images. The Display Properties are incorrectly configured for your desktop. The camera is not focused correctly. The Video Player does not ActiveX disabled.

  • Page 58: Appendix D - Other Ip Setup Methods

    AXIS IP Installer Notes: •Do not use the default or IP address featured in these examples when installing your AXIS 2460. If in doubt, consult your network administrator to obtain an unused IP address. •Make sure the AXIS 2460 is powered up and attached to the network.

  • Page 59: Using The Axis Ip Installer

    1. Run the AXIS IP Installer from the Start menu. The following window will appear: 2. Restart the AXIS 2460. 3. Select the serial number of your AXIS 2460 in the list. The serial number is identical to the unit’s Ethernet/Mac address.

  • Page 60: Notes For Macintosh Users

    Notes for Macintosh Users Important! The AXIS 2460 was developed for use with Microsoft Internet Explorer (5.0 or higher) running on Win- dows 98/ME/XP/NT or 2000. This is because the viewing of live images and the built-in Video Player both require an ActiveX control for their function, something which is currently only supported by Internet Explorer.

  • Page 61: Appendix E - Updating The Firmware

    AXIS 2460 User’s Manual Appendix E - Updating the Firmware The AXIS 2460 firmware is stored in Flash memory. This memory is provided by a silicon chip that, just like any other ROM device, retains data content even after power is removed.

  • Page 62: Appendix F - Installing Hard Disks

    Installing Hard Disks Appendix F - Installing Hard Disks The AXIS 2460 can be fitted with various brands of commercially available IDE hard disk. For more information about recommended brands, please visit www.axis.com and see the product pages for the AXIS 2460.
  • Page 63 Maintenance - Advanced menu. Any disk errors in the AXIS 2460 are indicated by the Disk LED on the front panel. This will flash red if one of several installed disks is not functioning, and it will show a solid red if none of the disks are functioning.

  • Page 64: Appendix G - Unit Connectors

    In the absence of a local network connection, the 9-pin D-sub connector COM2 provides a dedicated physical interface for connecting a modem or computer to the AXIS 2460. This RS-232 interface supports modem speeds of up to 115kbps and effectively allows the AXIS 2460 to operate as a standalone unit, independent of any computer network.

  • Page 65: Connector Pinout

    AXIS 2460 User’s Manual The I/O Terminal Block Connector Typically used in association with programming scripts for developing applications for event triggering, alarm notification via e-mail, etc., the 16-pin I/O Terminal Block is located on the rear panel and provides the interface to: a single relay switch output, four digital photo-coupled inputs, and an RS-485 interface.

  • Page 66: Relay Output

    • monitor the status of the 4 digital inputs This requires you to have root access to the AXIS 2460 and consequently, to supply a user name and password. Login as root and supply the root password (default = pass).
  • Page 67 800 feet (250 meters). The BNC Video Outputs 4 BNC video outputs that can be used for connecting the AXIS 2460 to a traditional analog CCTV system or to a VCR. This output can be used independently of the Ethernet network connector and both can be used at the same time.

  • Page 68: Power Supply

    AXIS 2460 Mains Voltage GND PIN 5 COM 1, 2 VIDEO IN/OUT 1-4 +12V Relay Switch 24V DC RS-485 A RS-485 B AXIS 2460 User’s Manual Switch, motion detector, etc. Active Control Device Optional Appliance Relay Switch Mains Power PTZ Camera...

  • Page 69: Appendix H - Technical Specifications

    ME, XP, NT or 2000. Other browsers on other operating systems (e.g. Linux, UNIX, Mac) can be used for installing the product and for administrative purposes, but live images and the Video Player will not function correctly. The AXIS 2460 uses the standard TCP/IP suite of protocols. Networking Protocols - Installation - Physical network connection using RJ-45 twisted pair cable, or remote connection using any standard serial modem.
  • Page 70 Axis’ own ETRAX-100LX 32-bit RISC processor, which is streamlined and optimized for device connectivity to networks, independent of any other network resource. The AXIS 2460 uses the industry's first dedicated network digital video surveillance compression chip - the AXIS ARTPEC-1.

  • Page 71: Index

    AXIS 2460 User’s Manual Index Alarm indicators 9 Alarm input settings 25 Alarm-controlled events 22 Allowed IP addresses 46 AVI-Movies 35 AXIS IP Installer 58 Bandwidth control 40 BNC Video Output 67 Boa Web server 8 BOOTP 39, 58 Browsers - supported 12...
  • Page 72 Setting up Events and Alarms 20 SMTP 7 Specifications 69 Status indicator 9 Store time 21 System Log messages 41 AXIS 2460 User’s Manual System options 37 Technical specifications 69 Terminal block connector 10 Time period settings 25 Time Zoom 34...

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