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Troubleshooting
Symptom
Unit does not control loads
Unit does not turn lights on
LEDs on front of unit are not ON
MCB/breaker is tripping
Unit does not control load
ZONE control does not work
1 or more zones are "full on"
when any scene is on
and zone intensity is not
adjustable
A Zone control affects more
than one zone
Keypad buttons are not working
Keypad LEDs are not tracking
Faceplate is warm
R
Possible Causes
Breaker/MCB is off
Long fade time
Low zone settings
Miswire
System short circuit
System overload
Miswire
Disconnected wire
Burned-out lamps
Miswire
Shorted triac
Miswire
Miswire or loose connection on low-
voltage link
Wallstation programming is incorrect
Normal operation
GRAFIK Eye
Remedy
Switch breaker/MCB on
Set fade time to 0 seconds
Reprogram scenes to a higher intensity
Check wiring
Find and correct shorts
Make sure unit is not overloaded
(2 300 W max)
Check wiring
Connect zone wires to loads
Replace bad lamps
Make sure loads are connected to the
right zones
Replace control unit
Check for shorts between zone outputs
Tighten loose connections at PELV
terminals on all units and other devices in
the system
Check the keypad function and
programming on the units
Solid-state controls dissipate about 2%
of the connected load as heat.
QS System Installation and Operation Guide 31
®
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