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Cash
Note –if the payment type is CASH, it is the default selection, so you can just press GO without selecting
anything.
The phone will now prompt you to ENTER TOTAL PRICE.
Enter the actual price of the trip, including tip and press GO. For example, if the price is $24.93 and the
customer added a tip of 3.07, you would enter 2800, then press GO. PLEASE BE SURE TO ENTER THE
CENTS –FOR EXAMPLE, $24.00 WOULD BE ENTERED AS 2400.
NOTE: If you make a mistake when entering any numbers, such as mileages or dollars, please make a
note of which trip the mistake was on and what the actual numbers should have been. Advise dispatch
of any such mistakes at the end of your shift. Please be sure and charge the customer the correct
amount. Note that you can backspace out incorrect numbers by using the * key.
Credit Card
If the payment type is Credit Card then scroll to the appropriate Credit Card choice, press OK to select this
choice, then press GO. The phone will then prompt Enter Base Price."
Enter the actual price of the trip, excluding tip and press GO. For example, if the trip price is 24.93 enter
2493, then press GO. PLEASE BE SURE TO ENTER THE CENTS –FOR EXAMPLE, $24.00 WOULD
BE ENTERED AS 2400.
After pressing GO, the system will ask "Enter Total Price" This is the amount the customer is paying,
including tip. For example, if the system indicated to charge the customer $24.93 and the customer added
a tip of 3.07, you would enter 2800, then press GO. PLEASE BE SURE TO ENTER THE CENTS –FOR
EXAMPLE, $24.00 WOULD BE ENTERED AS 2400.
Account
If the payment type is Account then scroll to Account, press OK to select this choice, then press GO. The
phone will then prompt Enter Account #. Enter the red travel voucher number from the travel voucher you
are filling out for this trip.
After pressing GO, the system will ask "Enter Base Price" Enter the actual price of the trip, excluding tip
and press GO. For example, if the trip price is 24.93 enter 2493, then press GO. PLEASE BE SURE TO
ENTER THE CENTS –FOR EXAMPLE, $24.00 WOULD BE ENTERED AS 2400.
After pressing GO, the system will ask "Enter Total Price" This is the amount the customer is paying,
including tip. For example, if the system indicated to charge the customer $24.93 and the customer
added a tip of 3.07, you would enter 2800, then press GO. PLEASE BE SURE TO ENTER THE CENTS –
FOR EXAMPLE, $24.00 WOULD BE ENTERED AS 2400.
At this point, you are ready to receive your next trip. The phone will display "Job Completed" and "Book
In" at the top of the screen.
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