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Quantum Lattus A10 User Manual

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User's Guide
Lattus A10 Access Node
6-68018-03 Rev A

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Summary of Contents for Quantum Lattus A10

  • Page 1 User’s Guide Lattus A10 Access Node 6-68018-03 Rev A...
  • Page 2 Lattus A10 Access Node User’s Guide, 6-68018-03 Rev A, November 2014, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
  • Page 3 Lattus Documentation ....... 3 Lattus A10 Access for NFS/CIFS Documentation ... . 4 Training .

  • Page 4: Table Of Contents

    Basic Operations Logging in to the Lattus A10 Access Node CLI....12 Logging in to the Lattus A10 Access Node GUI ....12 Accessing Help .
  • Page 5 Locating the System Serial Number ......47 Contacting Quantum Support ....... 48...
  • Page 6 Contents Lattus A10 Access Node User’s Guide...

  • Page 7: Overview

    Lattus A10 Access Node Licensing on page 9 • Basic Operations on page 11 • Troubleshooting on page 37 • Getting Help on page 47 Audience This document is intended for users of the Lattus A10 Access Node. Lattus A10 Access Node User’s Guide...

  • Page 8: Notes, Cautions, And Warnings

    Failure to take or avoid this action could result in loss of data or harm to equipment. WARNING: A Warning indicates potential hazards to personal safety. Failure to take or avoid this action could result in physical harm to the user or hardware. Lattus A10 Access Node User’s Guide...

  • Page 9: Documentation

    Lattus Site Planning Guide • – Provides component specifications and assists end-users in preparing the site for Lattus installation. Lattus User Essentials • – Provides essential information and instructions about Quantum Lattus Object Storage. Lattus A10 Access Node User’s Guide...

  • Page 10: Available Documentation And Training

    Lattus A10 Access Node. Documentation Training To access training and support materials related to your Lattus system, such as video demos, visit the Quantum Lattus Object Storage Support page on Quantum.com, and go to the Training tab (http:// www.quantum.com/lattushowtos).

  • Page 11: Product Overview

    Chapter 3 Product Overview The Lattus A10 Access Node is the gateway between your applications and the Lattus object storage. The Lattus A10 Access Node leverages industry-standard NAS protocols (CIFS and NFS) without rewriting applications to utilize the proprietary HTTP/REST API.
  • Page 12 Chapter 3: Product Overview Lattus A10 Access Node User’s Guide...

  • Page 13: Lattus A10 Access Node Hardware Overview

    Chapter 4 Lattus A10 Access Node Hardware Overview This chapter provides graphical representations of the Lattus A10 Access Node hardware. Front View Lattus A10 Access Node User’s Guide...

  • Page 14: Rear View

    Chapter 4: Lattus A10 Access Node Hardware Overview Rear View Lattus A10 Access Node User’s Guide...

  • Page 15: Lattus A10 Access Node Licensing

    Chapter 5 Lattus A10 Access Node Licensing Software licensing on the Lattus A10 Access Node includes: • Maintenance - A Maintenance license verifies that your site has purchased Lattus upgrade licenses, and is required for Lattus upgrades. It is also used at run time to verify the Lattus version in the software matches what was purchased.
  • Page 16 Chapter 5: Lattus A10 Access Node Licensing Lattus A10 Access Node User’s Guide...

  • Page 17: Basic Operations

    Basic Operations This chapter describes the following basic operations related to the Lattus A10 Access Node: • Logging in to the Lattus A10 Access Node CLI on page 12 • Logging in to the Lattus A10 Access Node GUI on page 12 •...

  • Page 18: Logging In To The Lattus A10 Access Node Cli

    Logging in to the Lattus A10 Access Node CLI Some tasks require you to use the Lattus A10 Access Node command line interface (CLI). To log in to the Lattus A10 Access Node's CLI, do the following: 1 Connect to the Lattus A10 Access Node through SSH by using the...

  • Page 19: Accessing Help

    Accessing Help 3 Click Login. Accessing Help If you need help performing tasks in the GUI, the Lattus A10 Access Node provides two forms of online help: a searchable list of all available help topics, and context-appropriate help pages. • Searchable List: To access the online Help system, click the Help icon (question mark) located at the upper right corner of the screen.
  • Page 20 • Support: Access Quantum Technical Support information • About: Access detailed information about your version of the Lattus A10 Access Node, supporting components, and your operating system and version. Also shows Lattus A10 Access Node patent information. Lattus A10 Access Node User’s Guide...

  • Page 21: Creating Cifs Shares

    Chapter 6: Basic Operations Creating CIFS Shares Creating CIFS Shares To add a CIFS share to the Lattus A10 Access Node, do the following: 1 Log in to the Lattus A10 Access Node's CLI (See Logging in to the Lattus A10 Access Node CLI on page 12 for instructions).

  • Page 22: Creating Nfs Shares

    Lattus User's Guide to “Basic Operations” section of the Creating NFS Shares To add an NFS share to the Lattus A10 Access Node, do the following: 1 Log in to the Lattus A10 Access Node's CLI (See Logging in to the Lattus A10 Access Node CLI on page 12 for instructions).

  • Page 23: Configuring Lattus Object Storage Policies

    Lattus A10 Access Node. • You will need to associate each share with a namespace using the Lattus A10 Access Node's GUI. Each namespace should only be associated with a single share, so the ratio of namespaces to shares is 1:1.
  • Page 24 • File System: In the File System list, select the Lattus Object Storage file system. • Lattus Object Storage: In the Lattus Object Storage list, click the appropriate Lattus Object Storage destination Lattus A10 Access Node User’s Guide...

  • Page 25: Entering The Namespace, Source Directories And Advanced

    Using the Lattus Object Storage Namespace list, select the appropriate namespace. The Source Directories Tab The Source Directories tab enables you to select or create the file system directory used for the policy. Lattus A10 Access Node User’s Guide...
  • Page 26 To delete a directory on this tab, select the desired directory from the Source Directories list and then click Delete. Confirm the deletion by answering Yes to the confirmation prompt. Lattus A10 Access Node User’s Guide...
  • Page 27 The Advanced Tab The Advanced tab enables you to configure Lattus Object Storage, and Truncation parameters for the policy. Caution: Contact Quantum support prior to modifying the default values on the Advanced tab. Lattus Object Storage The Advanced tab’s Lattus Object Storage section contains the following parameters: •...

  • Page 28: Finishing The Policy

    • Relative Priority: If desired, indicate relative storage priority. Preference is given to files from policies with a lower priority number when the Lattus A10 Access Node considers storage candidates. Truncation The Advanced tab’s Truncation section contains the following parameters: •...

  • Page 29: Managing Permissions For Nfs And Cifs Shares

    Note: There is currently no support for extended Windows ACLs. To set permissions on the Lattus A10: 1 Log in to the Lattus A10 Access Node's CLI (see Logging in to the Lattus A10 Access Node CLI on page 12 for instructions).

  • Page 30: Shutting Down The Lattus A10 Access Node

    Chapter 6: Basic Operations Shutting Down the Lattus A10 Access Node Shutting Down the Lattus A10 Access Node To shut down the Lattus A10 Access Node, do the following: 1 Stop I/O to the Lattus A10 Access Node. 2 Type /sbin/shutdown -h now.

  • Page 31: Monitoring The System From The Lattus A10 Access Node

    CIFS and NFS shares with specific namespaces configured on the Lattus Object Storage. If the connection between your Lattus A10 Access Node and the Lattus Controller Nodes is lost, the Lattus A10 Storage Policies will not be able to move the data saved in your CIFS and NFS shares to the Lattus Object Storage.
  • Page 32 Chapter 7: Monitoring the System From the Lattus A10 Access Node Monitoring the Connection Between the Lattus A10 Access Node and Lattus Controller Nodes 1 Log in to the Lattus A10 Access Node's GUI (See Logging in to the Lattus A10 Access Node GUI on page 12).

  • Page 33: Configuring E-Mail Server Settings

    You also have the option of sending a test message so you can verify that Lattus A10 Access Node recognizes the email server whose information you entered.
  • Page 34 Chapter 7: Monitoring the System From the Lattus A10 Access Node Configuring E-mail Server Settings To configure your Lattus A10 Access Node's email server settings, do the following: 1 Select Configuration > Email Server. 2 Complete the following fields related to your email system configuration on the Configuration >...

  • Page 35: Configuring E-Mail Notifications

    Configuring E-mail Server Settings on page 27. To add an e-mail recipient for notifications from the Lattus A10 Access Node, do the following: 1 Select Configuration > Email Notification. Lattus A10 Access Node User’s Guide...
  • Page 36 Chapter 7: Monitoring the System From the Lattus A10 Access Node Configuring E-mail Notifications 2 In the Configuration > Email Notifications screen, select the Notify Quantum Technical Assistance Center on Service Ticket check box to automatically send the Quantum Technical Assistance Center a message whenever a service ticket is generated.
  • Page 37 Chapter 7: Monitoring the System From the Lattus A10 Access Node Configuring E-mail Notifications • Lattus A10 Backups: Select this option to send an email message to the recipient after a backup has occurred on your system. Note: During normal customer operations, ten copies are kept locally, and the oldest ones are deleted.
  • Page 38 Chapter 7: Monitoring the System From the Lattus A10 Access Node Configuring E-mail Notifications Lattus A10 Access Node User’s Guide...

  • Page 39: Configuring Nfs And Cifs Clients Configuring Linux Nfs Clients

    • Here is an example /etc/fstab entry for a Linux NFS client that includes the “sync” mount option: [Your Lattus A10 hostname or IP Address]:/stornext/ snfs1/NFSshare01 /nfs/stornext/snfs1/NFSshare01 nfs tcp,vers=3, wsize=1048576,rsize=1048576,sync 0 0...

  • Page 40: Chapter 8 Configuring Nfs And Cifs Clients

    Configuring Linux NFS Clients • Here is an example /etc/vfstab entry for a Solaris NFS client that includes the “forcedirectio” mount option: [Your Lattus A10 hostname or IP Address]:/stornext/ snfs1/NFSshare01 - /nfs/stornext/snfs1/NFSshare01 nfs 0 proto=tcp,vers=3,wsize=1048576,rsize=1048576,forcedirec Once the fstab/vfstab has been updated, run the following commands to mount the share.

  • Page 41: Configuring Windows Cifs Clients

    1 Open Windows Explorer and select Computer. 2 Select Map Network Drive at the top of the window. 3 Select a drive letter, and enter the Lattus A10 share path under the Folder text box. 4 Select Finish to map the drive.
  • Page 42 Chapter 8: Configuring NFS and CIFS Clients Configuring Windows CIFS Clients Lattus A10 Access Node User’s Guide...

  • Page 43: Troubleshooting

    Monitoring the Lattus A10 Access Node for Tickets on page 42 Monitoring LEDs on the Lattus A10 Access Node Hardware The following graphics show the LEDs on the Lattus A10 hardware that can help you monitor the node's status. Lattus A10 Access Node User’s Guide...

  • Page 44: Monitoring Leds On The Front Of The Lattus A10 Access Node

    Chapter 9: Troubleshooting Monitoring LEDs on the Lattus A10 Access Node Hardware Monitoring LEDs on the Front of the Lattus A10 Access Node • Power-on Indicator: The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system.

  • Page 45: Monitoring Leds On The Rear Of The Lattus A10 Access Node

    Chapter 9: Troubleshooting Monitoring LEDs on the Lattus A10 Access Node Hardware Monitoring LEDs on the Rear of the Lattus A10 Access Node • Power Indicators (handles): Each power supply has an illuminated translucent handle that serves as an indicator to show whether power is present or whether a power fault has occurred.

  • Page 46: Monitoring The Lattus A10 Access Node For Alerts

    Chapter 9: Troubleshooting Monitoring the Lattus A10 Access Node for Alerts Caution: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown.
  • Page 47 Monitoring the Lattus A10 Access Node for Alerts • Alert ID: The unique identifier for the alert • Date: The date the alert was generated • Request ID: The unique Lattus A10 identifier which generated the alert • Identifier: The specific Lattus A10 software component which generated the alert •...

  • Page 48: Monitoring The Lattus A10 Access Node For Tickets

    42 • Editing Ticket Information on page 45 • Closing Tickets on page 46 Viewing Ticket 1 From the Lattus A10 Access Node home page, choose Service > Information Tickets. The Tickets screen appears. Lattus A10 Access Node User’s Guide...
  • Page 49 Chapter 9: Troubleshooting Monitoring the Lattus A10 Access Node for Tickets The Tickets screen provides the following information: • Ticket: The RAS ticket number, displayed in the order in which it was created • Status: The ticket's current status: OPEN or CLOSED •...
  • Page 50 Chapter 9: Troubleshooting Monitoring the Lattus A10 Access Node for Tickets 3 Highlight the ticket you wish to view, and then click View. The Service > Tickets > View Ticket > [number] screen appears. This screen provides the following information: •...

  • Page 51: Editing Ticket Information

    Chapter 9: Troubleshooting Monitoring the Lattus A10 Access Node for Tickets 5 When you are finished viewing ticket information, click Done to return to the Service > Tickets screen. Editing Ticket Follow this procedure to add comments or notes to the ticket in the...

  • Page 52: Closing Tickets

    Chapter 9: Troubleshooting Monitoring the Lattus A10 Access Node for Tickets 3 Click Apply to save your changes. When you are ready to return to the previous screen, click Close. (To return to the previous screen without saving your changes, click Cancel.)

  • Page 53: Getting Help

    A printed sheet listing the serial number is shipped with every Lattus system, but you can also find the number in the Lattus A10 GUI. You can find the serial number in the Lattus A10 Access Node GUI in the following three places: •...

  • Page 54: Contacting Quantum Support

    Chapter 10: Getting Help Contacting Quantum Support Contacting Quantum Support You can contact Quantum Support in two ways: • Access the Online Service Center by opening an Online Service Request at https://onlineservice.quantum.com/OA_HTML/xxibu/ jtflogin.jsp • Call Tech Support. You can find a list of contact numbers for Tech Support at: http://www.quantum.com/ServiceandSupport/Contacts/...

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