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Motorola MPx220 Service Manual

Quad-band wireless smartphone gsm 850/900/1800/1900mhz
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Level 1-2 Service Manual
MPx220
Quad-band Wireless Smartphone
MPx220
GSM 850/900/1800/1900MHz

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Summary of Contents for Motorola MPx220

  • Page 1 Level 1-2 Service Manual MPx220 Quad-band Wireless Smartphone MPx220 GSM 850/900/1800/1900MHz...

  • Page 3: Table Of Contents

    Table of Contents MPx220 Contents Introduction ............. . .4 Product Identification .
  • Page 4 Level 1-2 Service Manual Table of Contents Programming: Software Upgrade and Flexing ....... 40 Part Number Charts .

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: About This Service Manual

    Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights,...

  • Page 7: Warranty Service Policy

    Customer’s original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level 4 (full component) repairs.

  • Page 8: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 9: Specifications

    Specifications MPx220 Specifications General Function Specification Dimensions 99.9 x 48 x 24 mm Weight 110g Microsoft Smart Phone 2003 Desktop Applications ActiveSync 3.7.1, Outlook 2002 Processor TI OMAP 330, 192 MHz Internal Storage Memory 64MB NAND flash External Storage Memory...
  • Page 10 Level 1-2 Service Manual Specifications General Function Specification Frequency Range (EGSM) 880-915 MHz Tx/925-960 MHz Rx Frequency Range (DCS) 1710-1785 MHz Tx/1805-1880 MHz Rx Frequency Range (PCS) 1850-1910 MHz Tx/1930-1990 MHz Rx Channel Spacing 200 KHz Channels EGSM 174/DCS 374/PCS 299 (carriers with 8 channels per carrier) Modulation GMSK at BT= 0.3...

  • Page 11: Product Overview

    The MPx220 is a quad-band phone that allows roaming within the GSM 850 MHz, EGSM 900 MHz, digital cellular system (DCS) 1800 MHz, and personal cellular system (PCS) 1900 MHz bands.
  • Page 12 HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network. The MPx220’s microbrowser can be configured for baud, idle timeout, line type, phone number, and connection type.

  • Page 13: Caller Line Identification

    PDA. Camera The MPx220 smartphone contains a built-in camera. You can take photos to view and send as Multimedia Messaging Service (MMS) or email messages. Other Features Detailed descriptions of the other features can be found in the appropriate MPx220 smartphone user guides listed in the Related Publications section toward the end of this manual.

  • Page 14: General Operation

    Controls, Indicators, and Input/Output (I/O) Connectors The MPx220 smartphones’ controls are located on the front and side of the device, and on the keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed on the LCD (see Figure 1).
  • Page 15 Multi-Tap text input mode, caps lock Battery charging iTAP text input mode, lowercase No battery iTAP text input mode, uppercase Signal strength iTAP text input mode, caps lock No signal Numeric input mode Figure 2. MPx220 Display Icon Indicators December 22, 2004...

  • Page 16: User Interface Menu Structure

    Figure 3. MPx220 Menu Structure Alert Settings In addition to 40 preset ring tones, MPx220 smartphones allow the user to download a variety of ring tones via GPRS until the phone’s memory is not able to store any more ring tones.

  • Page 17: Battery Function

    General Operation MPx220 Battery Function Battery Charge Indicator The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery. Battery Removal Removing the battery causes the phone to shut down immediately and loose any pending work (partially entered phone book entries or outgoing messages, for example).

  • Page 18: Tools And Test Equipment

    Used to measure battery voltage 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.

  • Page 19: Disassembly

    Disassembly MPx220 Disassembly This section describes how to disassemble an MPx220 smartphone. Tools and equipment used are listed in Table 1, preceding. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing any internal components.
  • Page 20 Level 1-2 Service Manual Disassembly To replace, align the tabs on the battery door with the grooves on the phone. Slide the battery door left until it locks into place as shown in Figure 5. Figure 5. Replacing the Battery Door December 22, 2004...

  • Page 21: Removing And Replacing The Battery

    Disassembly MPx220 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
  • Page 22 Level 1-2 Service Manual Disassembly To replace, insert the battery with the metal contacts on the top end in alignment with the ones on the battery compartment as shown in Figure 7. Then push the bottom end down into the battery compartment so that the battery locks into place. Figure 7.

  • Page 23: Removing And Replacing The Front Housing Cover

    Disassembly MPx220 Removing and Replacing the Front Housing Cover Remove the battery door and battery as described in the procedures. Use a tweezers to remove the 4 cap screws from the front housing as shown in Figure 8. Figure 8. Removing the 4 Cap Screws Use a screwdriver to remove the 4 screws from the front housing as shown in Figure 9.
  • Page 24 Level 1-2 Service Manual Disassembly Lift the bottom and then the top ends of the front housing cover away from the front case as shown in Figure 10. Figure 10. Removing the Front Housing Cover To replace, align the front housing cover to the front case. Press the front housing cover into place, allowing the hook on its top end to snap into position as shown in Figure 11.

  • Page 25: Removing And Replacing The Upper Pcb

    Disassembly MPx220 Removing and Replacing the Upper PCB Remove the battery door, battery, and front housing cover as described in the procedures. Disconnect the board-to-board FPC connector from the upper PCB as shown in Figure 12. Board-to-Board FPC Connector Figure 12. Disconnect the Board-to-Board FPC Connector Lift the upper PCB up and away from the front case as shown in Figure 13.

  • Page 26: Removing And Replacing The Receiver

    Level 1-2 Service Manual Disassembly Removing and Replacing the Receiver Remove the battery door, battery, front housing cover, and upper PCB as described in the procedures. Use a tweezers to remove the receiver from the front case as shown in Figure 14. Receiver Figure 14.

  • Page 27: Connectors

    Disassembly MPx220 Removing and Replacing the Camera-module FPC and Flush-light FPC Connectors Remove the battery door, battery, front housing cover, upper PCB, and receiver as described in the procedures. Lift the camera-module-FPC connector cap up and disconnect the camera-module FPC connector away from the upper PCB as shown in Figure 15.

  • Page 28: Removing And Replacing The Rear Housing Cover

    Level 1-2 Service Manual Disassembly Removing and Replacing the Rear Housing Cover Remove the battery door, battery, front housing cover, upper PCB, receiver, camera- module FPC connector, and flush-light FPC connector as described in the procedures. Use a screwdriver to remove the 6 screws from the rear housing cover as shown in Figure Figure 17.

  • Page 29: Removing And Replacing The Carrier Antenna, Vibrator Connector, And Daughter

    Disassembly MPx220 Removing and Replacing the Carrier Antenna, Vibrator Connector, and Daughter Board Remove the battery door, battery, front housing cover, upper PCB, receiver, camera- module FPC connector, flush-light FPC connector, and rear housing cover as described in the procedures.
  • Page 30 Level 1-2 Service Manual Disassembly Disconnect the daughter board from the rear housing cover by removing the screw as shown in Figure 21. Daughter Board Screw Figure 21. Removing the Daughter Board Remove the vibrator from the rear housing cover as shown in Figure 22. Vibrator Figure 22.

  • Page 31: Removing And Replacing The Lower Pcb And Keypad

    Disassembly MPx220 Removing and Replacing the Lower PCB and Keypad Remove the battery door, battery, front housing cover, upper PCB, receiver, camera- module FPC connector, flush-light FPC connector, rear housing cover, carrier antenna, vibrator connector, daughter board, and vibrator as described in the procedures.
  • Page 32 Level 1-2 Service Manual Disassembly Remove the lower PCB from the rear housing by lifting the board-to-board FPC connector up and away from the back side of the lower PCB as shown in Figure 25. Board-to-Board FPC Connector Figure 25. Removing the Lower PCB To replace, connect the board-to-board FPC connector to the back side of the lower PCB.

  • Page 33: Removing And Replacing The Rubber Stopper And Cover Hinge Fpc

    Disassembly MPx220 Removing and Replacing the Rubber Stopper and Cover Hinge FPC Remove the battery door, battery, front housing cover, upper PCB, receiver, camera- module FPC connector, flush-light FPC connector, rear housing cover, carrier antenna, vibrator connector, daughter board, vibrator, lower PCB, and keypad as described in the procedures.

  • Page 34: Removing And Replacing The Board-To-Board Fpc Connector

    Level 1-2 Service Manual Disassembly Removing and Replacing the Board-to-Board FPC Connector Remove the battery door, battery, front housing cover, upper PCB, receiver, camera- module FPC connector, flush-light FPC connector, rear housing cover, carrier antenna, vibrator connector, daughter board, vibrator, lower PCB, keypad, rubber stopper, and cover hinge FPC as described in the procedures.

  • Page 35: Earphone Jack Cover

    Disassembly MPx220 Removing and Replacing the Power Button, Camera Button, Mini-SD Cover, and Earphone Jack Cover Remove the battery door, battery, front housing cover, upper PCB, receiver, camera- module FPC connector, flush-light FPC connector, rear housing cover, carrier antenna, vibrator connector, daughter board, vibrator, lower PCB, keypad, rubber stopper, cover hinge FPC, and board-to-board FPC connector as described in the procedures.
  • Page 36 Level 1-2 Service Manual Disassembly Remove the mini-SD cover from the phone as shown in Figure 31. Mini-SD Cover Figure 31. Removing the Mini-SD Cover Remove the earphone jack cover from the phone as shown in Figure 32. Earphone Jack Cover Figure 32.

  • Page 37: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 33.
  • Page 38 Level 1-2 Service Manual Subscriber Identity Module (SIM) and Identification Label Table 2. IMEI Number Breakdown Serial Number Check Digit NNXXXX YY ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting body identifier XXXX Type Identifier YY is set to 00 from 01/01/2003 until 31/03/2005 ZZZZZZ Individual unit serial number Phase 1 = 0.

  • Page 39: Troubleshooting

    MPx220 Troubleshooting Manual Test Mode Motorola MPx220 smartphones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/EGSM/DCS/PCS test SIM must be used.

  • Page 40: Troubleshooting Chart

    Level 1-2 Service Manual Troubleshooting Troubleshooting Chart Table 4. Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 41: Programming: Software Upgrade And Flexing

    Troubleshooting MPx220 Table 4. Level 1 and 2 Troubleshooting Chart(Continued) Symptom Probable Cause Verification and Remedy 9. Camera feature not functioning. a) FPC cable faulty. Check general condition of FPC cable and upper PCB. If the FPC cable and upper PCB are good, proceed to b.

  • Page 42: Part Number Charts

    Level 1-2 Service Manual Part Number Charts Part Number Charts The following section provides a reference for the parts associated with MPx220 smartphones. Related Publications Motorola MPx220 Wireless Smartphone User Guide 6887301Z56 December 22, 2004...

  • Page 43: Exploded View Diagram

    Part Number Charts MPx220 Exploded View Diagram Figure 34. MPx220 Exploded View Diagram December 22, 2004...

  • Page 44: Exploded View Parts List

    Level 1-2 Service Manual Part Number Charts Exploded View Parts List Table 5. Exploded View Parts List Item Item Part Number Description Part Number Description Number Number MEMDS05001B Name Plate Flip Rear MEMDS61008B Assembly Housing Base Rear MEMDS61007B Assembly Housing Flip Rear MEMDS36007B Cap Screw Base Silver (*2) MEMDS04002B Lens CLI MEMDS36008B Cap Screw Base Black (*2)

  • Page 45: Accessories

    Part Number Charts MPx220 Accessories Table 6. List of Accessories Description Part Number Power Solutions Battery 1000 mAh Lilon SNN5747A Silver battery door SHN8646A Black battery door SHN8647A Travel charger - US/TWN plug SPN5037A Travel charger - UK/HK plug SPN5039A...

  • Page 46: Index

    Level 1-2 Service Manual Index Index identification, labels 36 IMEI 36 introduction 4 alert settings 15 keypad, removing and replacing 30 battery charge indicator 16 Liquid Crystal Display (LCD) 13 function 16 battery door, removing and replacing 18 battery, removing and replacing 20 manual test mode 38 menu structure 15 model number 4, 7...
  • Page 47 Index MPx220 receiver 25 identification 4 names 4 rubber stopper 32 product overview 10 upper PCB 24 vibrator connector 28 features 10 publications, related 41 serial number rear housing cover, removing and replacing 27 mechanical 36 regulatory agency compliance 4...
  • Page 49 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ActiveSync is a trademark of Microsoft, Inc. ® Reg. U.S. Pat. & Tm. Off.

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