Appendix A - Troubleshooting; Frequently Asked Questions - Axis 2120 User Manual

Troubleshooting AXIS 2120 User's Manual
54

Appendix A - Troubleshooting

This appendix provides useful information to help you to resolve any difficulty you might have
with your AXIS 2120. Symptoms, possible causes and remedial actions are provided in a quick
reference table.

Frequently Asked Questions

Q: Which modem should I select in the list on the Modem Settings page if mine is not
listed?
A: Generic.
Q: Do I have to use one of the listed ISPs on the ISP Settings page?
A: No. You can make whatever settings you like for your own ISP. You can use the name
"Generic" for your own settings.
Q: When should I use the Null Modem Cable?
A: This cable is only intended as an alternative for configuring your camera when there is
no network available.
Q: Can I set up my camera to run as a PC-cam on my computer?
A: No. The AXIS 2120 is a network camera for use only on Ethernet networks or with a
modem.
Q: Do I have to use the Wizards whenever I want to make changes?
A: No. Everything that is configured in the Wizards can also be configured individually
from the links on the left hand side of the Administration Tools page.
Q: What are the ftp-path, the ftp-host name and ftp-user name?
A: If you are uploading your images to an ftp-server, the ftp-path is the location of the
directory on the remote ftp-server where you will be saving your images, the ftp-host is the
name or IP-address of the ftp-server and the ftp-user name is the identity you use for
logging in to the ftp-server.