Axis 212 PTZ User Manual
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Axis 212 PTZ User Manual

Axis 212 ptz: users manual
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Summary of Contents for Axis AXIS 212 PTZ

  • Page 1 AXIS 212 PTZ Network Camera User’s Manual...
  • Page 2 • Visit Axis Support at www.axis.com/techsup/ Safety Notice - Battery Replacement The AXIS 212 PTZ uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up.

  • Page 3: Table Of Contents

    Sequence Mode ............... . . 24 AXIS 212 PTZ - Table of contents...
  • Page 4 Index ..................54 AXIS 212 PTZ - Table of contents...

  • Page 5: Product Features

    Product Features AXIS 212 PTZ Network Camera is ideal for surveillance and remote monitoring, offering overview images and instant one-click Pan/Tilt/Zoom control. It combines a 3 Megapixel sensor with a wide-angle lens, providing VGA resolution. With no moving parts, this camera offers guard tour functionality without wear and tear.

  • Page 6: Product Overview

    Serial number label - The serial number may be required during installation. Control button - Press this button to install the camera using the AXIS Internet Dynamic DNS Service, or to restore the factory default settings, as described in Resetting to the Factory Default Settings, on page 39.

  • Page 7: I/O Terminal Connector - Pinout

    Slow flash for failed upgrade. Power Green Normal operation. Amber Flashes green/amber during firmware upgrade. Note: To achieve correct image orientation, the AXIS 212 PTZ must be mounted with the network connector facing upwards. AXIS 212 PTZ - Product Features Network connector...

  • Page 8: Accessing The Camera

    • If your workstation restricts the use of additional software components, the camera can be configured to use a Java applet for viewing Motion JPEG. • The AXIS 212 PTZ includes one (1) decoder license for viewing MPEG-4 video streams. This is automatically installed with AMC. The administrator can disable the installation of the MPEG-4 decoder, to prevent unlicensed copies being installed.

  • Page 9: Axis Media Control

    This is enabled from Setup > System Options > Network > TCP/IP Advanced. For more information, please see NAT traversal (port mapping), on page 35. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net or, for Technical notes on this and other topics, visit the Axis Support Web at www.axis.com/techsup...

  • Page 10: The Live View Page

    JPEG format on your computer. This button is primarily intended for use when the AMC viewer toolbar is not available. The AMC (AXIS Media Control) viewer toolbar is only available for Microsoft Internet Explorer. It provides the following buttons: The Play/Stop button starts and stops the live video stream.

  • Page 11: Pan/Tilt/Zoom Controls

    These controls are only available when audio is enabled, see AXIS Media Control, on page 9 and Audio Settings, on page 19. See also the AMC User’s Manual for more information at: http://www.axis.com/techsup/software/amc/ Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone, respectively.

  • Page 12: Video Streams

    The Live View page in the AXIS 212 PTZ provides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

  • Page 13: Mpeg-4 Protocols And Communication Methods

    RTSP traffic. RTP/RTSP/HTTP or RTP/RTSP/HTTPS These two methods can also be used to traverse firewalls. Firewalls are commonly configured to allow the HTTP protocol, thus allowing RTP to be tunneled. AXIS 212 PTZ - Video Streams...

  • Page 14: Mpeg-4 Clients

    • QuickTime adds latency to the video and audio stream (up to 3 seconds) • It may be possible to use other players to view the MPEG-4 stream using the paths above, although this is not guaranteed by Axis • <ip> = IP address...

  • Page 15: Configuration

    Configuration The AXIS 212 PTZ is configured from the setup tools, which are available from the link in the web interface. The setup tools can be used by: • administrators, who have unrestricted access to all the Setup tools • operators, who have access to the Video & Image, Live View Config and Event Configuration settings See Security - Users, on page 30 for more information on user access control.

  • Page 16: Video And Image Settings

    See Overlay Image, on page 17 for instructions on how to upload an overlay image to the AXIS 212 PTZ. Video Stream Define the maximum video stream time per session in seconds, minutes or hours. When the set time has expired, a new stream can be started by refreshing the page in the browser.

  • Page 17: Overlay Image

    1. Go to Setup > Video & Image > Overlay Image. 2. To upload the image to the AXIS 212 PTZ, click the Browse button and locate it on your computer or server. 3. Click the Upload button and follow the on-screen instructions.

  • Page 18: Advanced - Mpeg-4 Settings

    AXIS 212 PTZ - Configuration Advanced - MPEG-4 Settings GOV Settings The GOV settings control the composition of the MPEG-4 video stream. Setting the length to a high value saves considerably on bandwidth. The Cyclic refresh parameter gives a smoother bit rate and can be useful if bandwidth is limited.

  • Page 19: Audio Settings

    Note that the push-to-talk button is configured from AMC, see AXIS Media Control, on page 9. It is also possible to configure the push-to-talk button so that it toggles between speaking and listening modes.

  • Page 20: Audio Input

    Depending on the selected encoding, set the desired audio quality (Bit rate). The settings depend on the available bandwidth and the required audio quality. The AXIS 212 PTZ can be set to trigger an event if the incoming sound level rises above, falls below or passes the set value. The Alarm level is set between 0-100%.

  • Page 21: Live View Config

    • To use your uploaded file, click the radio button and select the file from the drop-down list by Own: • To use an external file located somewhere other than in the AXIS 212 PTZ, click the radio button and enter the URL by External.
  • Page 22 7. These links will appear in the web interface and can be used to control the PTZ camera. For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Website at http://www.axis.com Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page.

  • Page 23: Html Examples

    HTML Examples You can add live video from the AXIS 212 PTZ to your own web site. The camera can transmit a Motion JPEG stream to up to 20 simultaneous connections, although an administrator can restrict this to fewer. If MPEG-4 is set as video format, multicasting is used and the video stream will be available for an unlimited number of viewers connected to the parts of the network where multicast is enabled.

  • Page 24: External Video

    External Video The AXIS 212 PTZ can also display video images from other Axis network cameras and video servers, directly on the Live View page. These are known as External Video sources. Once configured, these external video sources are available from the drop-down list on the Live View page.

  • Page 25: Ptz Configuration

    Office Entrance (H). You can return the AXIS 212 PTZ to the overview image after a set time of viewing a preset position. The interval is configurable from 0 seconds (i.e. disabled) to 300 seconds. The default interval is 30 seconds.

  • Page 26: Event Configuration

    Terminology • Event Type - A set of parameters describing how and when the AXIS 212 PTZ should perform certain actions. An event type may result in a single event, or it may result in many, all depending on how often the conditions governing its behavior are met.

  • Page 27: Configuring Event Types

    Include post-trigger buffer - contains images from the time immediately after the trigger. Configure as for pre-trigger. Notes: Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails. AXIS 212 PTZ - Event Configuration for descriptions of each available option.

  • Page 28: Motion Detection

    See How to set up a triggered event above. Notes: •Using the motion detection feature may decrease the camera’s overall performance. •The motion detection functionality is disabled during pan, tilt, zoom movement, and is enabled when you return to the overview view. AXIS 212 PTZ - Event Configuration...

  • Page 29: Port Status

    If the Normal state for a push button connected to an input is set to Open circuit - as long as the button is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active. AXIS 212 PTZ - Event Configuration for descriptions of each available option.

  • Page 30: System Options

    Security - IP Address Filtering Enable IP Address Filtering to allow or deny access to the AXIS 212 PTZ. Once enabled, the IP addresses in the list will be allowed or denied access according to the choice made in the drop-down list Allow/Deny the following IP addresses.
  • Page 31 AXIS 212 PTZ - System Options A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button. When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties...

  • Page 32: Security - 802.1X

    Ethernet level. Clients and servers in an 802.1x network may need to authenticate each other by some means. In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority. These are then validated by a third-party entity, such as a RADIUS server, examples of which are Free Radius and Microsoft Internet Authentication Service.

  • Page 33: Date & Time

    • To receive notification whenever the camera’s IP address changes (via e.g. DHCP), configure the options for notification of IP address change. See Services below. • Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 212 PTZ by host name which is always the same, regardless of the IP address.

  • Page 34: Network - Advanced Tcp/Ip Settings

    Host Name Configuration The AXIS 212 PTZ can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. It is always the first part of a Fully Qualified Domain Name and is always one word, with no period.
  • Page 35 (LAN) from the public network/Internet. Use NAT traversal when your AXIS 212 PTZ is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the camera.

  • Page 36: Network - Socks

    Maximum bandwidth - Specify, in Mbit/s or Kbit/s, the maximum bandwidth that the AXIS 212 PTZ is allowed to use on your network. This is a useful function when connecting the AXIS 212 PTZ to busy or heavily loaded networks. The default setting is Unlimited. For more information, please refer to the online help.

  • Page 37: Network - Smtp (Email)

    MPEG-4 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help. Network - Bonjour The AXIS 212 PTZ includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support Bonjour. Ports & Devices I/O Ports - the pinout, interface support and the control and monitoring functions provided by this connector are described in The I/O Terminal Connector, on page 40.

  • Page 38: Restart/Restore/Default

    Many of the captions are also links to the proper Setup page to conveniently make adjustments in the cameras settings. Logs & Reports - When contacting Axis support, please be sure to provide a valid Server Report with your query.

  • Page 39: Resetting To The Factory Default Settings

    Plain Config - This function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options >...

  • Page 40: The I/O Terminal Connector

    2. Once the cables are connected, push the connector block into the green terminal connector on the camera. Terminal Connectors - Schematics AXIS 212 PTZ - The I/O Terminal Connector AXIS 212 PTZ 3.3V, max. 50mA I/O terminal connector e.g.

  • Page 41: Troubleshooting

    Setup > Basic Configuration. Upgrading the Firmware When you upgrade the firmware with a file from the Axis Web site, your camera will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

  • Page 42: Emergency Recovery Procedure

    Axis Support If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

  • Page 43: Symptoms, Possible Causes And Remedial Actions

    1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set the IP address again, using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping commands. 2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main network. The unit now has a fixed IP address that will not change.
  • Page 44 Unsynchronized audio and video Distorted audio Stuttering audio For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup AXIS 212 PTZ - Troubleshooting To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX con- trols.

  • Page 45: Technical Specifications

    • RAM: 32 MB • Flash memory: 8 MB • Battery backed-up real-time clock Power • 4.9-5.1 V DC max 3.6 W • Power over Ethernet (IEEE 802.3af) Class 1 (max 3.84 W) AXIS 212 PTZ - Technical Specifications...
  • Page 46 • Power supply PS-H 5.1 V DC • MPEG-4 decoder (Windows) • MPEG-4/AAC licenses (1 encoder, 1 decoder) Video management AXIS Camera Station - Surveillance application for viewing, recording and archiving up to 25 cameras software (not included) See www.axis.com/partner/adp_partners.htm for further software applications via partners Approvals •...

  • Page 47: General Performance Considerations

    • Viewing on poorly performing client PC’s lowers perceived performance. Frame rate affected. Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the AXIS 212 PTZ provides a tool that can be used to display these values directly in the video image.

  • Page 48: Bandwidth

    (CBR) is recommended. Use a variable bit rate (VBR) if the image quality needs to be maintained at a higher level. If supported on the network, consider also using MPEG-4 multicasting, as the bandwidth consumption will be much lower. AXIS 212 PTZ - Technical Specifications...

  • Page 49: Glossary Of Terms

    IP address to a hardware MAC address. A request is broadcast on the local network to discover the MAC address for an IP address. ARTPEC (Axis Real Time Picture Encoder) - This chip is used for image compression. ASIC (Application Specific Integrated Circuit) - A circuit designed for a specific application, as opposed to a general purpose circuit, such as a microprocessor.
  • Page 50 AXIS 212 PTZ - Glossary of Terms IEEE 802.11 - A family of standards for wireless LANs. The 802.11 standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE 802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz band, while...
  • Page 51 Ping can be used to see if a particular network address (IP address or host name) is occupied or not, or if the AXIS 212 PTZ - Glossary of Terms host at that address is responding normally. Ping can be run from e.g.
  • Page 52 Using a subnet mask saves the router having to handle the entire 32-bit IP AXIS 212 PTZ - Glossary of Terms address; it simply looks at the bits selected by the mask.
  • Page 53 AXIS 212 PTZ - Glossary of Terms server whilst monitoring and logging server access statistics. WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standard, which is designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN.

  • Page 54: Index

    Event Types 27 Events 26 External Video 24 Factory Default Settings 39 Frame Rate 16 FTP Server 26 AXIS 212 PTZ - Index GOV Settings 18 Guard Tour 25 Half duplex 19 Host Name 34 HTML Examples 23 HTTP API 22...
  • Page 55 AXIS 212 PTZ - Index Push to talk 19 QuickTime 8, 14, 23 Real Player 8, 14 Recovery 42 Referrals 30 Restore 38 RTP 13 RTSP 13 Scheduled Event 26, 28 Security 30 Security/Users 30 Sequence mode 24, 25 Server Time 33...

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