An Error Occurs - Canon G3000 Series Online Manual

An Error Occurs

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer
screen. For some errors, the Alarm lamp and the ON lamp flashes alternately. Check the status of the
lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause
2 flashes Machine is out of paper or paper does not feed.
3 flashes Paper is jammed in paper output slot or in rear tray.
4 flashes Cartridge is not installed properly.
5 flashes Print head may be damaged.
Cartridge cannot be recognized.
Appropriate cartridge is not installed.
7 flashes Cartridge is not installed in correct position.
More than one cartridge of the same color is installed.
8 flashes Ink absorber is almost full.
9 flashes Protective material or tape may still be attached to cartridge holder.
11 flashes Cannot perform printing with current print setting.
14 flashes Cartridge cannot be recognized.
15 flashes Cartridge cannot be recognized.
778
Support Code
1000
1300
1470
1403
1471
1476
1474
1475
1700, 1701
1890
4103
1473
1472