Trust 240H EASY WEBSCAN GOLD User Manual page 14

TRUST 240H EASY WEBSCAN GOLD
Problem Cause
Computer USB scanner has a
conflict with other USB
crashes when
devices.
using USB.
Scan result is too Monitor is set too dark.
dark.
The number of colours
of your screen is set too
low.
Poor quality Resolution set too low.
scan.
Number of colours of
your screen adapter is
set too low.
Surface of the glass is
dirty. All dirt on the
glass plate is visible in
the image.
Scanner Scanner is set to a very
high resolution.
functions slowly.
Insufficient memory.
Error message Hard disk is full.
during scanning.
Resolution is too high.
The 'Direct Scan' Scanner is not correctly
connected to the USB
icon is grey, the
port.
application does
not start.
Error message No printer installed on
your computer.
when clicking on
the 'Copy' button
in the ScanPanel
application.
14
Possible solution
Set the other devices to a different
address in the BIOS of the
computer or switch them off.
Consult the manual of your
computer for this.
Change the brightness on the
monitor.
Set your screen adapter to a
minimum of 65,535 colours (16
bits)
Set the resolution to a minimum of
300 dpi.
Set your screen adapter to a
minimum of 65,535 colours (16
bits).
Clean the glass of the scanner
thoroughly. See chapter 6.
In practise, a maximum resolution
of 600dpi is sufficient. Only use
higher resolutions for small original
images.
You need a minimum of 32 MB
RAM memory. 64 MB or more is
recommended.
You need 3 times the space of the
image to be scanned as free space
on the hard disk. Free up more
space on the hard disk or select a
lower resolution.
In practise, a maximum resolution
of 600dpi is sufficient. Only use
higher resolutions for small original
images.
Connect the scanner to the USB
port correctly. See chapter 3.
Install a printer on your computer.