rec tec grill RT-700 Owner's Manual page 20

Issue
Pellets are not being delivered
to fire pot
Flare ups
Excessive grease/build up
Smoke coming from hopper
ER-1
ER-2
ER-3
Questions?
Call our customer service at 1-706-922-0890
10am-8pm EST. Mon-Thurs;
10am-7pm EST Fri;
9am-3pm EST Sat.
Potential Cause
Hopper obstruction
Auger failure
Excessively greasy food while
temperature setting is too high
Excessively greasy food
Excess ash in fire pot
Pellet level very low in hopper Add more pellets to hopper.
Excess pellet dust lining auger
tube causing burn back
Power Failure
Grill hasn't ignited in over 30
minutes
RTD unpugged/ grill over
heated
16
Solution(s)
Unplug grill. Remove pellets from
hopper. Clean hopper of any
obstructions or build up.
Remove cooking grate and flame
deflector plate; visually inspect
auger turning in the fire pot.
(Note: the auger turns very slowly)
If auger is not turning, you may
have an obstruction in your
hopper. Clean out pellets and try
again. If problem persists, your
auger motor may need to be
replaced. Call Customer Service.
Cook at 350 degrees or below
when cooking excessively fatty
foods.
Cook at 350 degrees or below
when cooking excessively fatty
foods.
Clean grill interior.
Remove pellets from hopper and
vacuum out hopper, auger tube,
and fire pot.
Make sure power is plugged into
working GFCI outlet, and outlet is
not tripped.
Turn grill off, then back on again
to reset controller and clear code.
Refer to "Grill will not light / turn
on" in Troubleshooting (Page #14)
Check RTD connection and let
grill cool. Turn grill off, then back
on again to reset controller and
clear code.
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