Troubleshooting - rec tec grill RT-700 Owner's Manual

We pride ourselves on our grills, grilling accessories, and on our commitment to serve you. Please
consult the chart below to help resolve issues you may encounter. Also, please don't hesitate to con-
tact us with any issues.
Issue
Grill will not light / turn on
Call our customer service at 1-706-922-0890
10am-8pm EST. Mon-Thurs;
10am-7pm EST Fri;
9am-3pm EST Sat.

Troubleshooting

Potential Cause
Power
Fuse
Ignitor
Auger motor
Control board
14
Solution(s)
Make sure power is plugged into
working GFCI outlet, and outlet is
not tripped.
Unplug grill and check for blown
fuse; refer to controller schematic
on page 18.
Replace fuse manually and try
again. Call Customer Service or
visit RECTECGRILLS.com if
problem persists.
Remove cooking grate, flame
deflector, and drip pan; visually
inspect fire pot and if after 10
minutes:
•your pellets are feeding
• your blower fan is running and
your grill is still not lighting;
Then your ignitor rod may need to
be replaced. Call Customer Service.
Remove cooking grate, flame
deflector, and drip pan; visually
inspect auger turning in the fire
pot.
(Note: the auger turns very slowly).
If auger is not turning, you may
have an obstruction in your
hopper. Clean out pellets and try
again. If problem persists, your
auger motor may need to be
replaced. Call Customer Service.
UNPLUG GRILL.
Check to make sure the fuse is
intact and has not blown.
Check for any loose wire
connections. If any wires have
become detached, refer to
controller schematic on page 18.
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