Intelligent Recording Digital 01 General Description Manual page 25

Collection Agencies – often used to verify fair practices are indeed in place and in use.
Collection Agencies are often targets of un-fair law suits and threats, recording collection
agent calls protects interest of all parties in the collection process.
Installation Limitations
While Xtension Recorder is a groundbreaking product, it cannot be used in every single
application. Here are a few rules to help you decide if Xtension Recorder is suitable:
Compatible Versions Of Windows: Xtension Recorder 3.0+ is compatible with
Windows 2000 , XP and Vista. Note ONLY 32 bit operating system support at this
time. Only Xtension Recorder Desktop versions below 2.43 are compatible with
Windows 98SE and ME.
Non-Compatible Operating Systems: Xtension Recorder 3.0 + cannot be used on
Microsoft 95 or NT desktops (these operating systems do not support USB) or
Win98 and ME; (note : for Win98SE and ME use version 2.43 or less). Xtension
Recorder cannot be installed on Apple Macintosh.
PC Requirements: Xtension Recorder Desktop requires each extension user to
have a PC . BackOffice installations are possible using our Dig04 or Dig16
products, up to 48 ports per PC using these hardware platforms.
PC Specification: The Xtension Recorder can operate under any PC successfully
operating supported Windows or Vista operating systems and other applications.
Please follow the minimum specs issued by Microsoft for the various operating
systems. Suitable hard disk space to store recordings (net 168 hours per Gb). It is
not necessary for the PC to be networked unless it is desired to have calls stored on
a network drive or accessible from a network location. The PC must have at least
one spare USB connector (1.1 or 2.0 USB Port).
Telephone System Compatibility: Check our compatibility matrix to be sure the
telephone system phones are supported. Note that Xtension Recorder is designed
to work with the most popular Digital telephones. If not, you can use the same
Desktop software connecting off the handset of the telephone using our Universal
Adapter product.
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