Related Manuals for Intelligent Recording Digital 01
Summary of Contents for Intelligent Recording Digital 01
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Page 1: General Description
Xtension Recorder Digital 01 Desktop 3.0 General Description Date & Issue: Issue 7 – May 2008 www.usbcallrecord.com US Office +1 949.587.1226 UK Office +44 1302.835.812 ©Copyright Intelligent Recording LTD 2008 Page 1 of 25... - Page 2 Introduction This document describes the features and capabilities of the Desktop Digital 01 hardware and XTR Desktop software solution. The Xtension Recorder Desktop Digital solution consists of a low-cost USB device that taps across the digital extension pair of a proprietary PBX telephone (such as Nortel Meridian or Avaya Definity) and Desktop Software that combines to deliver a professional recording solution for one user or hundreds.
- Page 3 ‘in’ and ‘out’ connections, Xtension Recorder does not affect in any way the telephone operation with or without connection of the host PC via USB. ©Copyright Intelligent Recording LTD 2008 Page 3 of 25...
- Page 4 The USB Device This section describes the Intelligent Recording low-cost USB device hardware specification. The device is constructed in a UL94 V-0 black polymer and measures 84mm x 72mm x 25mm (or 3 ” x 2 ¾” x 1”). Device Connections...
- Page 5 Panasonic KXTD/KXTD-A/DBS Nortel Norstar & BCM Samsung DCS Nortel Meridian Telrad Vodavi/LG Tadiran Coral Inter-Tel Other protocols will be provided as and when developed. For specific requests, please contact Intelligent Recording LTD. ©Copyright Intelligent Recording LTD 2008 Page 5 of 25...
- Page 6 Basic Installation The installation of the Digital 01 Desktop Recorder is very simple: 1) Insert USB Cable into an available and working USB port on the Host PC. 2) Windows should respond with ‘Found New Hardware’ Wizard If not, go to Device Manager under Control Panel> System>Hardware b.
- Page 7 WIN XP (all versions) Windows Vista (32 bit only) (all versions) Important Note – Xtension Recorder will not support WIN 95 and below, or WIN NT or any 64 bit operating systems. ©Copyright Intelligent Recording LTD 2008 Page 7 of 25...
- Page 8 PC Speakers. (Note: there is a slight delay as this is not the ‘live’ call, but a recording of what has just occurred). ©Copyright Intelligent Recording LTD 2008 Page 8 of 25...
- Page 9 User ID, Caller ID/Number Dialled, Comment or All. The search will then bring into view results from the current view that matches your criteria. To return to previous view, select the Refresh option. ©Copyright Intelligent Recording LTD 2008 Page 9 of 25...
- Page 10 , the user can add notes to be stored as part of the call record. Any item in the notes filed can then be used later to find the particular call. ©Copyright Intelligent Recording LTD 2008 Page 10 of 25...
- Page 11 Player. You can simply ‘click’ on the wave form in the player to move from one point in the recorder to another or use options shown below: Rewind Rewind Play Stop F-FWD F-FWD 30 secs 10 secs Play 10 secs 30 secs ©Copyright Intelligent Recording LTD 2008 Page 11 of 25...
- Page 12 The View Options tab enables the installer and or user to set up the options available for that user. Once set, this view can be eliminated to the user, thereby making it impossible for them to change (see Advanced Setup Options). ©Copyright Intelligent Recording LTD 2008 Page 12 of 25...
- Page 13 ‘GSM 06.10’ (recommended) uses a compression technique to store the recording more efficiently (168 Hours per GByte). In practice, the difference in discernable quality is negligible so the default is for this format to be selected. ©Copyright Intelligent Recording LTD 2008 Page 13 of 25...
- Page 14 Save or Delete the call (if enabled) and also to add notes about each call if desired (shown below). This screen pop will only occur if the call has lasted the minimum period as defined in previous option. ©Copyright Intelligent Recording LTD 2008 Page 14 of 25...
- Page 15 If the network is not available, calls will continue to be recorded in the Buffer location. When one ©Copyright Intelligent Recording LTD 2008 Page 15 of 25...
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Page 16: Auto Delete
This option automates the task of deleting calls after a predefined time or after a certain amount of space has been consumed. Note, any calls marked as Important will not be Auto- Deleted by this routine. ©Copyright Intelligent Recording LTD 2008 Page 16 of 25... - Page 17 It is recommended that an Omni-directional mic be used in this case. The auto gain control provides consistent recording results in most cases. Note- this function can be eliminated if desired, see advanced set-up options. ©Copyright Intelligent Recording LTD 2008 Page 17 of 25...
- Page 18 Comments.txt file. The new list will then appear in your drop-down menus. This will place the selected text in the comments field; more text can be appended to the notes if desired. ©Copyright Intelligent Recording LTD 2008 Page 18 of 25...
- Page 19 Note: The customer takes all responsibility to ensure they are meeting legal requirements. Comvurgent provides the user option settings in order to meet customer demands and Intelligent Recording provides the user option settings in order to meet customer demands and cannot be responsible for the miss-application of the product.
- Page 20 If this is desired select the ‘Just Me’ option. It will then be necessary to install the application under each user log-in on the PC. Restricting Features and Functions The following features can be restricted on a per user basis: ©Copyright Intelligent Recording LTD 2008 Page 20 of 25...
- Page 21 Dealing with Headsets or ‘Hot Mics’ Check this option if you find the recorder is either not stopping recording consistently, or triggers with background office noise while not on the telephone. ©Copyright Intelligent Recording LTD 2008 Page 21 of 25...
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Page 22: Sensitivity Adjustments
The second option requires the Password in order to access the XTRconfig Program. Important! For any changes made in the XTRconfig Program to take effect, the application must be Exited (choose exit from sys tray menu) and restarted. ©Copyright Intelligent Recording LTD 2008 Page 22 of 25... - Page 23 (not connected) to allow distant end silence. Order Placement & Credit Control– Use Xtension Recorder in a procurement department or credit control to ensure verbal transactions or commitments and promises are recorded. ©Copyright Intelligent Recording LTD 2008 Page 23 of 25...
- Page 24 Xtension recorder solves this and has added the important ability to listen back to a live call, while still recording (snapshot) - often critical to verify name/address of caller. ©Copyright Intelligent Recording LTD 2008 Page 24 of 25...
- Page 25 Note that Xtension Recorder is designed to work with the most popular Digital telephones. If not, you can use the same Desktop software connecting off the handset of the telephone using our Universal Adapter product. ©Copyright Intelligent Recording LTD 2008 Page 25 of 25...
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